Cant charge my Nomad Zen X

I purchased my Zen about four months ago and had no promblems with it. However now it will NOT charge. When I plug in the adapter all I get it the "DC power sign" . The Charging will not come up no matter what I do. All I can use is DC power.
How do I change it back so I can charge? Someone please help! Thanks alot

Have a look here in the Zen FAQ at Nomadness.net. Part of this link will suggest a forced charging option, so be aware that you do this at your OWN RISK and Lithium Ion batteries can explode or burst into flames if charged incorrectly.

Similar Messages

Nomad Zen Jukebox dead battery - where to get fixed in Phoen

I have had a Nomad Zen Jukebox for several years. Sadly, after I got another player, I let this one sit for several months and now the Li-ion battery is dead. It's one of those 3.6 v batteries soldered onto the mainboard.
I li've in Phoenix. Anyone know where I can get the battery replaced locally? How about mail-in service?
Thanks for any assistance.
laeva65
Phoenix, AZ

You should be aware that there are signifficant changes with upgrading ( or more apropiatly) changing your firmware version from one starting with a point somehting to a two point somehting firmware, and i would only advise you do it if you realy need to ( ie you need it to work on a windows Vista P.C)
there is a .30.somehting firmware for that player somewhere ( i think) that shouldnt be such a huge change.
goign to a 2.something firmware will:
make the Zen Xtra an MTP device that you can drag n drop stuff to, and it will also help intergrate it with other programmes such as widnows media player on p.cs that dont have the drivers ( i think)?
during the update process ( if it doesnt brick your Zen) everything on you hard dik will be completly wiped, all mucis, playlists and anny other files that you have stored on your player.
?As? with all firmware updates you should make sure that the battery is fully charged and the player is conected to the mains charger.
Updating toa ver2.something firmware is only possible on a windopws XP machine, and that XP P.C must be checked to make sure its is free from windows media player and windows media player runtim, you need to go to the control panel and select remove? on WMP then roll it back to windows media player 0, re-boot your XP p.c, then go back to add/remove programmes, remove Windows media player runtime ( roll back to windows media player ) re-boot your p.c then with a bit of luck the firmware will uipdate to the latest version.
In my opinion unless you realy want the Zen to act as an MTP device, and work on windows vista, theres not much to differentiate between the last ver firmware and the last ver2 firmware, read t6he link below ( if it still woks) and you should get an idea of the hassle i had when trying, then failing ( and eventualy suceeding) in updating the firmware on my Zen Xtra.

Nomad Zen Xtra prob

Well, I just emailed support again but overlooked the (faster?) forums until now. Maybe someone can help me out... ------- EMAIL SENT -------- Hi, I emailed the customer support a while ago and got a generic reply as how to reset my mp3 player's OS. *This is not a software problem, it is a hardware problem... I want to send my Nomad Zen Xtra in to Creative to get it fixed and I will pay for the repairs.* Here is an original copy of the message: Hello, about a year ago I purchased my Creative Nomad Zen Xtra. Only a couple months into using it, I dropped the MP3 player on the headphone jack where my headphones were plugged in and the sound stopped working correctly. I think maybe that the soldering that is keeping the headphone jack on the circuit board is messed up or disconnected. Some sound does come out of one earphone when I wiggle the plug around a bit. How much do you think this would cost me? The player is no longer under its one year warranty, either. Thanks in advance. - Steve ----- Originally answered by Technical Support, Creative Labs Americas ----- Thanks, Steve-oMessage Edited by Jeremy-CL on 0-2-2005 0:08 AM

I?ve posted it before, but here we go again:
Two or three months after buying my 40GB zen xtra, the same thing happened to me. I deduced it was a battery problem and prepared myself to expand U$29 on a new one (I li've in Rio and it would be impossible for me to send it back for warranty). While I was looking for the new battery, I kept using it in my job and at home, with the power cord hooked up. I did it some times and one day, without any apearent reason, it started to charge the battery and ever since it never happened again. I friend of mine mentioned that these Li-Ion batteries can have this kind of problem. By that time, he suggested some charging manouveres to recover it but it was no needed. What I suggest you is to keep trying to charge it. You may be as lucky as me!

Windows XP driver problem - Nomad Zen Xtra and Zen To

I have both a Nomad Zen Xtra 60GB and a Zen Touch 20GB, both of which were working fine with my Windows XP Pro SP2 computer until a couple of days ago. I had recently put firmware 2.0.03 onto the Zen Xtra, and was using the drag-and-drop method in Windows Explorer to copy loads of albums across to it from my music folder. It seems I might have tried to copy too much over at one go, because eventually the file copying just stopped, and I had to unplug the Zen Xtra from the PC to abandon the copy process. Since then, neither Zen device has been properly recognised by any of my PCs. When I plug the Zen Xtra into?a USB port, Windows brings up the messages: "Found new hardware: Nomad Jukebox Zen Xtra" and "Found new hardware: MTP device", then brings up the Found New Hardware Wizard, even though firmware 2.0.03 is supposed to provide "seamless support with any computer running Microsoft? Windows Media? Player 0 and Windows? XP - no drivers or software needed" (I have WMP0.00.00.4036 installed). The Zen Xtra's display does not show the "docked" icon except when plugged into my laptop (running XP Home Edition)... but even on the laptop Windows still asks for a driver, which it then fails to install properly. When I plug my Zen Touch into my PC, it detects that an MTP device has been connected, but Windows Media Player doesn't list it under the Sync tab, and when I try to install the "Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players", the installer complains that "Setup could not detect any portable device on your system... please ensure that Zen Touch PlaysForSure Firmware is properly installed". The device's firmware version is 2..0, and as I have already said, both this and the Zen Xtra were working fine with my PC up until a couple of days ago. Additionally, the "docked" icon?no longer appears?on the Zen Touch's display when plugged into the PC. I have made the registry change suggested in Creative Knowledge Base Solution ID #9287, and my PC is up-to-date with Windows Hotfixes. I've also tried uninstalling all Creative programs and reinstalling them one at a time, but I can not get my PC to correctly work with the Zen devices anymore. Any suggestions? Also, is there some kind of Factory Reset that I can do to get my Zen Xtra back to an earlier firmware?

I had the same issue. My battery ran down during a sync, then I was unable to sync again.
The Zen is showing up fine in the device manager, but none of the software (Media Player, MediaSource) sees it.
Finally, after a day of trying new drivers, running cleanup, etc. I decided to go into the Zen's recovery menu. To get there, press and hold the Play button and press and hold the reset (use a paperclip) button while powering up.
Once there, select the first option in the menu to Clean up the system. I forgot what it's called and I'm in the middle of a sync now, so can't look.
Worked fine after that. Phew!
If your device is being detected fine, but cannot sync, try that and post here if it fixes it.
Tooner
evokefrank.googlepages.com

Just got a new IPAD3, straight out of the box, but I cant charge it, I have tried with the power plug and cable out of the box but no joy, i have tried resetting the iPad but still no joy, have tried different plug sockets, different plugs/cables, help

Just got a new IPAD3, straight out of the box, but I cant charge it, I have tried with the power plug and cable out of the box that came with it but no joy, i have tried resetting the iPad but still no joy, have tried different mains plug sockets around the house with no joy, I have tried different USB mains plugs but again no joy, I tried using my new iPad cable into the USB port of my MacBook Pro laptop but still no joy, then, I tried using my old iPod classic cable into my MacBook Pro and that worked, so I have a way of charging my new iPad3 but its not practical as i have to take my MacBook Pro everywhere if I want to charge it which kind of defeats the object of having an iPad, has anybody experienced anything similar and how was it fixed? can anybody help me please...

Grumpy Gator,
Please note it did say at the store's discretion, but people have actually been able to return it to the on-line store. (I only saw a couple who tried.)
And given the outcry, I would think Apple might have other Apple stores join in. Just in case, though, if you can, you might bring it in today.
If it's an ARS, my guess is they can stick to their 14 day return. Apple cannot force them to do it. SO if it's not bought directly from Apple, and it's past the 14 day deal, I'd bring it in to the store today if you have one. When I gave people the cnet.com site, I gave it so people could read it and know only Apple had made the decision for Apple. And I suggested to some that an Apple reseller would probably stick with their own return policy.
Because Arnie had just bought his, he should be able to return it to Apple or an ARS because an ARS has to have some kind of full refund or at least return for credit within 7 or 14 days of purchase.
Hope this helps.

Is it possible to replace a rechargeable battery of Nomad ZEN Ver. USB

Hi,
is there a possibility to change the build in battery for a Nomad ZEN Ver 2.0 USB
Does any one know where i CAN (BUY ONE)
tHANKS
zENGIG

You can try Googling for sources, although I noticed yesterday that all the Touch battery sources seem to have gone.
In theory Creative have a battery replacement service, so check with support.

External Charger For the Zen Mic

will there be an external charger for the Zen Micro? So you can always have a juiced up battery ready and willing to go? =)

I think it's a huge inefficiency to require that the player be out of commission during the battery charging.
An optional external charger would remedy this problem and would make having a second battery the seamless way to have constant connectivity.
As it stands, you can't use the player for 3+ hours while it's charging.
These proprietary batteries that are only chargeable via Creative products are confining and non-user-friendly.
An optional external charger would make this player much more usable.
PS - otherwise - I LOVE IT!!!

I forgot to charge my Creative Zen mp3 player fully before first using it

I forgot to charge my Creative Zen mp3 player fully before first using it, and started syncing music onto it while it was charging for the first time. How much damage do you think this would have caused, and is there anything I can do to correct my mistake?Thanks.

I didn't fully charge my player the first time I used it and it works fine. The battery life seems to be on par with everyone else's. Also if you just plugged it into the computer and started syncing music you don't have anything to worry about. Even though you were syncing music you were still charging and not depleting the battery. I think the recommendation means that you don't "use" the player meaning unplug it from your computer with only a half charge and then run the battery out. Anyways, your player will be just fine.

MP3Pro vs. Regular MP3 for a Nomad Zen Xt

I have a Nomad Zen Xtra and I use Musicmatch Jukebox to rip my CDs. Does anyone have any experience with this combination of hardware and software, and if so, would you recommend that I rip CDs in MP3Pro format at the highest quality (96) vs. ripping in straight MP3 format at 60 or so? Thanks.

MP3Pro works by layering two pieces of data, or something like this (Google will turn up the exact details). It uses a standard 64kbit/s section, and then the additional higher quality data on top of this. So an MP3Pro file will play on something that doesn't support it as a 64kbit/s MP3. So it doesn't play perfectly, but it will play some of the data.
Ironically the person who posted about this before in another thread failed to realise it was playing just a 64kbit/s MP3 (they thought it was the full MP3Pro file) so I'm not too sure I would trust their ability to judge sound quality Message Edited by SSR on 05-08-2005 06:56 PM

I cant charge my ipod as my connect at the bottom has broke is there anyway i can fix it? Thanks

I am missing a bit to my charger on ipod so i cant charge it please someone help!!!!!!!

Are you saying that some of the pins are broken on the dock connector port of your iPod? If that is the case, you'll need to either have your iPod serviced or replaced. Nothing else you can really do.
B-rock

320 gigabyte Harddisk is out in IDE 2,5 can I use it on a Nomad zen xtra??

Hi everbody
320 gigabyte Harddisk is out in ide 2,5 can I use it on a Nomad zen xtra?
Or is it limitated to the ID Tags?
In my old player Zen usb 2.0 I work with a 60 Gig but it recognised only 3 Gig with this 3 it works fine. :womanvery-happy:
I have the Firmware Version "ZenXtraP4SAudible_PCFW_LB_2_0_03.exe" on the unit Zen Xtra.
Thanx
Zengig

N?
Thank you so much for your answer.
I like the old Nomad Zen especially? the sound is fantastic compared with the mass brand I pod.
The cheap plasic haptik or marketing manipulation (WE apple user are a family) is a betray to us IMHO.
Thank you ?<a target="_self" rel="nofollow" href=". . . . . user/viewprofilepage/user-id/32067">coachop94[/url]

NOMAD ZEN XTRA 30GB & WINDOWS VISTA & D/L SOFTWARE ISS

I was hoping someone can please help me out here in Forum Land ?I just bought a new computer with WINDOWS VISTA and my Installation disk is not compatible. I have tried d/l from this site with no luck. It will go to the WIZARD part but won't finish the installation. I need to get the Software on my new puter for my NOMAD ZEN XTRA 30GB MP3 Player.Namely I guess the Creative MediaSource and it's amazing Organizer.Any links or steps in how too would be most appreciated I have emailed the Creative team but I keep get stuck at what to do next. They said something about installing and completing the firmware update, your player will be using the PlaysForSure software, but on the same sentence he/she says "However you will need to do this on an XP system".. and I have Vista so I am totally confused. I also checked out the site he/she suggested about installing this FirmWare and that site says "Back up all audio, video, image or data files stored in the player to a secure location before changing the firmware. All contents in the player will be lost when you install a new firmware"? -- How can I back up when I can't access it's And surely, I don't want to lose my over 2,500 songs ! Yikes... This was under Solution ID # 4789?I am hoping I can get your help out there as I dearly love my MP3 player and want to continue importing songs ?thank you in advance for any advice you can offer me ?cheers Lisa

Hey Lissa,Did you find any solution in your problem because i have the same problem and i dont know what to do.Plz let me know if u downloaded any thing in your Vista Computer. Thanks alotSuzy

Nomad Zen Xtra using Windows 98 (Not 98

Good day,
I thought I'd share this information since I couldn't find anything about it during the past few weeks when I was looking.
I decided to leap into the MP3 world and after much research concluded the Jukebox 3 was the player for me, only to find out it was no longer manufactured! So I continued my hunt and decided on a Nomad Zen Xtra 30GB unit.
The only problem is it says it needs Windows 98SE and I unfortunately am still running 98 (laugh if you must). So when I got the unit I thought I might as well try and see if it works before going through all the hassle of upgrading an operating system.
It works! I was able to install the CD and update the new drivers, firmware and Nomad Explorer files off of Creative Downloads. The only thing that does not work is Creative MediaSource/Organizer software. This isn't too big a deal from what I can see as it is the MP3 ripper. I downloaded a freeware program called CDex (which is great by the way) and I rip all my CD's using this then use NOMAD Explorer to load it on the dri've. FYI, I also had to download the latest Adaptec APSI driver as well so CDex would work.
Nomad Explorer can also set-up the playlists although I understand it is somewhat easier using the Creative software. I am not sure if I am missing any other big features but it seems to be doing everything I want of it and I love it.
Anyhow, I'm about 8GB into it and all is working very well and I am happy that I didn't have to spend hours on a operating system upgrade.
Hope this helps someone!Paul

I have a Zen Xtra 40GB and I'm using Windows 98SE and I have not been able to get things to work. I tried using the installation disk and it could not complete the install....it would hang up at the point where the drivers were being loaded. After some playing around I got the drivers installed, but Nomad Explorer did not see that the MP3 player was connected. I also tried MediaSource (it loaded on just fine) and it recognized the player, but would crash when the program tried to "read" from the player. I plan to return the player and get my money back.

Problems downloading between Nomad Zen Xtra 40GB and PC (XP S

Help please
I've a new Zen Xtra and have installed all the software that came with it and then reinstalled as per the instructions given in another post.
I can see no sign of the drivers under the device driver although, not always, the PC pops up a message saying 'do i want to organise'. I can see my Nomad files in Nomad Explorer and Windows Explorer. i can even, sometimes, after each software reinstallation, even transfer a few, about 0 to 20, files before i get an error message telling me thw player is busy or disconnected. I have left the connection in place overnight but still no celarance.
Any ideas as I really feel like throwing the bloody thing out the window!
Thanks
Mark

Guys
Thanks for your responses. Sorry I haven't got back - been away a few days.
Situation is this.
new Nomad Zen Extra and Dell 3000 running XP SP2 52mb ram 40gb dri've.
Loaded software with Nomad and unable to sync or transfer. PC could 'see' nomad and read preloaded files but when any form of transfer tried I either got 'device not connected' or, occasionally, a few files would transfer before 'hanging'. Erroe message stated'device busy or not connected'.
Since then I have followed these instructions given in another reply on this forum to the letter.
Here is a step by step of what I would do to try to get back to square one and get MediaSource and the Driver installed.

) Disable any antivirus and background programs on your system and disconnect the Jukebox from USB
2) Go to control panel/add remove programs and remove both Mediasource and the Jukebox Driver
3) Reboot
4) Ensure AV and BG programs are still disabled
5) Search for any updated Chipset drivers for your motherboard (if you need help with this tell me your computer Mft. or your motherboard mft. and I will find out what you will need) and install them.
6) Reboot
7) Repeat step 5
8) Go to www.nomadworld.com and go to downloads/drivers and applications. Select the Jukebox Zen USB 2.0 and your version of Windows. Click get files. Download four files:
Jukebox Driver version .26.02</LI>
Creative MediaSource Software Update version 2.03.29</LI>
NOMAD JukeBox Type 2 Version .0.03 (English) Web Release</LI>
Creative NOMAD Explorer (Version 3.0.0)</LI>
9) While these are downloading, go into rescue mode on the player and run a cleanup. A reload OS will hopefully not be needed.
0) Install the files in the above order. You will plug the Jukebox Zen in at the end of the driver install to complete the install. Leave it connected all the way through the remaining ste
ps.
Disconnect after the last file is installed.
0) Reboot, reconnect the player and test.
Jeremy"
So I think of all the up-to-date firmware etc...
I've also loaded and installed WMP 0 - which can also see the Nomad and has transferred a few files before hanging as above...
I can also see the driver in my device drivers under usb controllers. the driver listed is Creative Labs .26.2.0
I have managed to transfer my tracks (3500+) to the Nomad by burning as MP3 cd's and loading through my works laptop (Win2000). I used the Creative Media Source on the original software which came with the Nomad to do this. This is not a great solution as my company aren't thrilled about such use of their lappies and it only has a 0gb hd and, therefore, doesn't / can't hold my music library.
I really want to get it working properly on my main PC so I can get the max from the Nomad.
Any ideas?
Sorry this is a bit long...
Mark

NOMAD ZEN JUKEBOX USB 2.0 REFUSES TO CONNECT..PLEASE HE

hi i have a nomad zen jukebox usb 2.0 and everytime i connect it to any of my USB ports, i've tried connecting it to all 8 of em, it gives me a message on the taskbar that says "One of the USB devices attatched to this computer has malfunctioned, and windows does not recognize it"
I've tried everything from installing the latest drivers, to uninstalling the drivers and reinstalling the drivers, i've pretty much exhausted everything i can think of, i lost the original CD that came with it so i've been installing the drivers by first downloading them off the nomadworld website, i've even updated my motherboard drivers, but nothing has seemed to work! if anyone could please offer me some advice on what to do, i would really appreciate it.
Thanks -Justin
Running -
Windows XP Pro. -SP2
2.4ghz Celeron
2x256mb Geil Golden Dragon PC3200
Gigabyte Radeon 9200 28mb
WD Cavier 80gb HDD

You can try editing the registry but be sure to do a backup of the registry first in case something went wrong.
. Go to Start-Run and type in 'regedit' to start the registry editor application.
2. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\U SB.
3. Open up all those with Vid********. You should be able to see the device description name. Delete all those listings that are listed as unknown or contain Creative related device name.
4. Exit registry editor and try using the installation CD again.

Cant charge my Nomad Zen X

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