Cant connect Cannon MG2922 printer to Qwest Actiontec PK5000 modem/router. Tried at least 20 times

I have been trying for over a month to connect printer to use wireless using every type of setup on setup cd that came with it. Family and friends I have talked to that have working wireless printers all say they took them home,plugged them in and they worked with computers tablets and phones wirelessly. Did I buy wrong brand?

Hi fourorphans,
If you have any antivirus or firewall programs on your computer, please temporarily disable them and then attempt to reinstall the printer.  Once the printer is installed successfully, the protection software can be re-enabled.  If you still experience difficulty, so we can better assist you, please let us know what operating system is on your computer (version of Windows or Mac OS X), as well as what error you are receiving when trying to connect the printer wirelessly.
If this is a time-sensitive matter, additional support options are available at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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