Cant connect & cannot update

I used skype every day for years until a few days ago when as soon as it starts it says 
"skype can't connect"
after trying for days to connect i thought perhaps the problem persists because i keep refusing update. So if i accept update it will start working... but when i try to update it says another error message:
"Updating Skype Error
The specified sccount already exists
Installing skype failed code 1603"
what on earth is going on?
Solved!
Go to Solution.

Try to clear any currently installed version using this MS Fix It:
http://support.microsoft.com/mats/Program_Install_and_Uninstall/en
If this will still not help, then try this:
http://community.skype.com/t5/Windows-desktop-client/Impossible-to-install-v6-13-0-104-Error-1603/m-...
Be aware that if you want to install the currently latest 6.18.0.106 version, then you should use this msi-installer link in order to extract the Skype.exe and Login.cab files:
http://download.skype.com/msi/SkypeSetup_6.18.0.106.msi

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