Cant connect & cannot update
I used skype every day for years until a few days ago when as soon as it starts it says
"skype can't connect"
after trying for days to connect i thought perhaps the problem persists because i keep refusing update. So if i accept update it will start working... but when i try to update it says another error message:
"Updating Skype Error
The specified sccount already exists
Installing skype failed code 1603"
what on earth is going on?
Solved!
Go to Solution.
Try to clear any currently installed version using this MS Fix It:
http://support.microsoft.com/mats/Program_Install_and_Uninstall/en
If this will still not help, then try this:
http://community.skype.com/t5/Windows-desktop-client/Impossible-to-install-v6-13-0-104-Error-1603/m-...
Be aware that if you want to install the currently latest 6.18.0.106 version, then you should use this msi-installer link in order to extract the Skype.exe and Login.cab files:
http://download.skype.com/msi/SkypeSetup_6.18.0.106.msi
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Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
System manufacturer System Product Name
iTunes 10.3.1.55
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0012AC880C0FDE28
Current user is an administrator.
The current local date and time is 2011-07-06 01:02:01.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA GeForce 7025 / NVIDIA nForce 630a
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: f3716be92491fd1a33f7e647a889bf41
iPodService 10.3.1.55 is currently running.
iTunesHelper 10.3.1.55 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {BDA8D3FD-3CCE-4BCF-A357-0A51184CF67C}
Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
IP Address: 192.168.1.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Wed Jul 06 00:38:07 2011
Lease Expires: Thu Jul 07 00:38:07 2011
DNS Servers: 192.168.1.1
Active Connection: (none)
Connected: No
Online: No
Using Modem: No
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
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