Cant connect to itunes store, connection timed out.

hey guys, i need your help. ive tried everything apple says to do on its support page. i keep getting the connection timed out error. my internet works fine.
thanks, erika
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
TOSHIBA Satellite A205
iTunes 9.1.0.79
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.0.102
Apple Mobile Device Driver not found.
Bonjour 2.0.0.34 (214.3)
iTunes Serial Number CC777F9451E503A0
Current user is not an administrator.
The current local date and time is 2010-04-18 19:42:18.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
iPodService 9.1.0.79 is currently running.
iTunesHelper 9.1.0.79 is currently running.
Apple Mobile Device service 3.0.0.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {9C24489D-25CA-488F-B857-891022864685}
Description: Atheros AR5007EG Wireless Network Adapter
IP Address: 192.168.1.100
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Apr 18 19:30:21 2010
Lease Expires: Mon Apr 19 19:30:21 2010
DNS Servers: 204.111.1.35
204.111.1.35
137.118.1.32
Adapter Name: {BCBE8836-6689-4801-B2B1-94219398E4C7}
Description: Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: 127.0.0.1:5555
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
An unknown error occurred (-9808).
iTunes has never successfully accessed iTunes store.

This worked for me. (after trying EVERYTHING in discussion boards, online AND speaking to iPhone support - who couldnt help)
Open Internet Explorer. Go to "Tools" menu, Internet options, Connection Settings, Lan Settings,
-Check Automatically detect settings
-Uncheck "Use a proxy setting..."

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Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Compaq-Presario AY030AA-ABA CQ5320F
iTunes 10.0.1.22
QuickTime 7.6.8
FairPlay 1.9.16
Apple Application Support 1.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.2.0.47
Apple Mobile Device Driver 1.49.0.0
Bonjour 2.0.3.0 (214.3)
Gracenote SDK 1.7.1.420
Gracenote MusicID 1.7.1.78
Gracenote Submit 1.7.1.106
iTunes Serial Number 9321E38DF93E3444
Current user is not an administrator.
The current local date and time is 2010-10-06 21:00:16.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
NVIDIA , NVIDIA GeForce 6150SE nForce 430
** External Plug-ins Information **
No external plug-ins installed.
iPodService 10.0.1.22 is currently running.
iTunesHelper 10.0.1.22 is currently running.
Apple Mobile Device service 3.2.0.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {99F55DF7-8C43-464C-A8A9-FA3F847467CB}
Description: NVIDIA nForce 10/100 Mbps Ethernet
IP Address: 192.168.1.46
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Wed Oct 06 19:10:38 2010
Lease Expires: Thu Oct 07 19:10:38 2010
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
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Diagnostics:
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Acer Aspire L3600
iTunes 9.2.1.5
QuickTime 7.6.7
FairPlay 1.8.20
Apple Application Support 1.3.1
iPod-updaterbibliotheek 9.2d4
Cd-stuurprogramma 2.2.0.1
Cd-stuurprogramma-DLL 2.1.1.1
Apple Mobile Device 3.1.0.62
Apple Mobile Device-stuurprogramma 1.49.0.0
Bonjour 2.0.2.0 (214.3)
iTunes-serienummer 510CB457A506EB7D
Huidige gebruiker is een beheerder.
De huidige lokale datum en tijd zijn 2010-08-26 10:05:40.
De veilige modus van iTunes is niet actief.
Door WebKit versnelde samenstelling is ingeschakeld.
HDCP wordt niet ondersteund.
Videoweergave-informatie
Intel Corporation, Intel(R) G33/G31 Express Chipset Family
Intel Corporation, Intel(R) G33/G31 Express Chipset Family
** Informatie over externe plugins **
Er zijn geen externe plugins geïnstalleerd.
** Tests netwerkverbindingen **
Informatie over netwerkadapter
Adapternaam: {2A8F53B8-89AE-48D7-9602-4A39B2468B8A}
Beschrijving: Intel(R) PRO/1000 PL Network Connection
IP-adres: 192.168.1.70
Subnetmasker: 255.255.255.0
Standaardgateway: 192.168.1.254
DHCP ingeschakeld: Ja
DHCP-server: 192.168.1.254
Lease verkregen: Thu Aug 26 08:02:43 2010
Lease vervalt: Fri Aug 27 08:02:43 2010
DNS-servers: 192.168.1.254
192.168.1.254
Adapternaam: {08CC1049-A7AC-4EFF-9D1B-20B0A7AFD73A}
Beschrijving: Atheros AR5007EG Wireless Network Adapter
IP-adres: 0.0.0.0
Subnetmasker: 0.0.0.0
Standaardgateway: 0.0.0.0
DHCP ingeschakeld: Ja
DHCP-server:
Lease verkregen: Thu Jan 01 01:00:00 1970
Lease vervalt: Thu Jan 01 01:00:00 1970
DNS-servers:
Actieve verbinding: LAN-verbinding
Verbonden: Ja
Online: Ja
Gebruikt modem: Nee
Gebruikt LAN: Ja
Gebruikt proxy: Nee
SSL 3.0-ondersteuning: Actief
TLS 1.0-ondersteuning: Actief
Informatie over de firewall
Windows-firewall is ingeschakeld.
iTunes is actief in de Windows-firewall.
Verbinding met Apple website is geslaagd.
Verbinding met iTunes Store is geslaagd.
Beveiligde verbinding met iTunes Store is geslaagd.
Beveiligde verbinding met de iPhone-activatieserver is geslaagd.
Laatste geslaagde toegang tot iTunes Store: 2010-08-26 09:48:14.
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Geen stuurprogramma's in LowerFilters.
UpperFilters: NTIDrvr (1.0.0.6), GEARAspiWDM (2.2.0.1),
E: PIONEER DVD-RW DVR-K06RS, Rev 1.06
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** Tests aangesloten apparaten **
iPodService 9.2.1.5 is actief.
iTunesHelper 9.2.1.5 is actief.
Mobiel Apple apparaat service 3.1.0.0 is actief.
Universal Serial Bus-controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Het apparaat werkt goed.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Het apparaat werkt goed.
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Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Het apparaat werkt goed.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Het apparaat werkt goed.
FireWire-hostcontrollers (IEEE 1394):
Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Het apparaat werkt goed.
Informatie over aangesloten apparaten:
iPhone van Lobke, iPhone 3G gebruikt firmwareversie 4.0.2
Serienummer: 87834A9XY7K
Meest recente momenteel niet aangesloten apparaten:
iPod shuffle (tweede generatie) gebruikt firmwareversie 1.0.2
Serienummer: 4H7243UCVTE
** Synchronisatietests apparaten **
Synchronisatietests geslaagd.

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Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
Hewlett-Packard HP Pavilion dv6700 Notebook PC
iTunes 8.1.1.10
QuickTime 7.6
FairPlay 1.3.6
iPod Updater Library 8.1d19
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.1.7
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number C2407C360D0100B4
Current user is not an administrator.
The current local date and time is 2009-04-15 21:17:33.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 7150M / nForce 630M
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {96ED48E5-0FAB-4400-B5FC-81B927FF2D95}
Description: Atheros AR5007 802.11b/g WiFi Adapter
IP Address: 192.168.2.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Wed Apr 15 21:13:08 2009
Lease Expires: Wed Apr 15 21:13:07 2009
DNS Servers: 24.25.5.148
24.25.5.148
24.25.5.147
Adapter Name: {D97F7E56-29B2-44C4-BC0F-F536B335EFC7}
Description: NVIDIA nForce Networking Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
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The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
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Itunes could not connect to Itunes store. The network timed out.

Hi
when i'm try to go on to the itunes store, i get this message
"Itunes could not connect to Itunes store. The network timed out."
I can surf the web fine.
I've problems for two days now. I phone apple care they said "sorry I can't help" and hanged up on me, so that was helpful
Hope someone can help
thank you!

I had the same problem !
I eventually contacted my ISP which is Orange and to my surprise they were aware of the problem ad said it would be sorted soon.
6 hrs later I was able to open iTunes.

Cant connect to itunes store, connection timed out.

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