Cant connect to itunes store it says connection has timed out

when i try to access the itunes store it says cant connect to itunes store connection has timed out make sure your network setting are correct and your network connection is active, then try again....i have re-synced and downloaded the new itunes,i can access it on my ipod touch 3rd gen. but when i go to it on the computer it doesnt work i NEED HELP!!!

I've had the same problem for the last two weeks. Finally resolved the issue in Windows 7.
Go to start button, control panel, system & security, windows firewall. On the left side of the box click on "advanced settings." On the left side of the box again click on "Inbound Rules." You should be able to see iTunes under the name category. Make sure it has a green check mark next to it. If it does not, then double click on the name. In the "general" box which comes up open, click "Allow the Connection." That worked for me. Somehow itunes was blocked but now I can access the itunes store again.

Similar Messages

  • Cannot connect to iTunes store. Says check internet connection. Connection is good.

    Cannot connect to iTunes store. Says check internet connection. Connection is good.

    Hi JHersh305,
    Check out this article for issues connecting to the iTunes Store.  There's a section for Windows.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Thank you for visiting Apple Support Communities.
    Nubz

  • ITunes could not connect to the iTunes store. The network conect timed out

    I am having trouble with iTunes,
    Message: "iTunes could not connect to the iTunes store. The network conection timed out. Make sure your network settings are correct and your network connection is active then try again."
    Im not sure when exactlt this happend, it may have been after i downloaded an iTunes update, but I cant be sure. Other than that nothing else has really changed. I have now had this problem for a couple of weeks.
    I am running windows Vista (32 bit System)on my HP Laptop and have ADSL and am able to run explorer and all other non-apple software.
    I have tried all other advice offerd in the various supports:
    1. re-installed iTunes
    2. Checked all firewall settings - even removed Norton security (currently just operating on windows Visat security and have checked all that)
    3. changed "host" file to "back-host"
    4. played around and tested various internet settings
    I hope this information helps to solve the problem. I have also recently found some other information which may be useful:
    Although I do not use "safari" as an internet explorer, this does not work on my system either. I have re-installed this to see if it helps but am still unable to connect to the apple store (home page) on safari. I have looked up the support site for safari but have thus far be unable to find any helpful information to solve the problem.
    Please help this is very frustrating...
    Many thanks in advance!

    Thanks Polydorus,
    I have run the entire diagnostics the results are as follows:
    Microsoft Windows Vista Home Edition (Build 6000)
    Hewlett-Packard HP Pavilion dv6700 Notebook PC
    iTunes 7.7.1.11
    QuickTime 7.5
    CD Driver 2.0.7.3
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.0.1.5
    Bonjour 1.0.4.12 (118.4)
    iTunes Serial Number 1F42598E2F1661DA
    Current user is not an administrator.
    The current local date and time is 2008-08-02 23:08:07.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA, NVIDIA GeForce 8400M GS
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {095C31B4-7DF1-4CFF-BE80-E22A33EE716D}
    Description: Intel(R) PRO/Wireless 3945ABG Network Connection
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 07:00:00 1970
    Lease Expires: Thu Jan 01 07:00:00 1970
    DNS Servers:
    Adapter Name: {1B5B44DE-64F4-4B5D-A57D-C80CAB0342C6}
    Description: Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
    IP Address: 192.168.1.33
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Sat Aug 02 18:25:24 2008
    Lease Expires: Sun Aug 03 18:25:24 2008
    DNS Servers: 192.168.1.1
    192.168.1.1
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iPhone activation server unsuccessful.
    The network connection timed out.
    Last successful store access was 2008-07-03 17:03:38.
    ** CD/DVD Drive Tests **
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.0.7.3),
    E: PIONEER DVDRW DVR-K17B, Rev 1.02
    Data or MP3 CD in drive.
    Found 1 songs on CD, playing time 37:21 on CDROM media.
    Track 1, start time 00:02:00
    Get drive speed succeeded.
    The drive CDR speeds are: 4 10 16 20 24.
    The drive CDRW speeds are: 4.
    The drive DVDR speeds are: 4.
    The drive DVDRW speeds are: 4.
    ** iPod/iPhone Connectivity Tests **
    iPodService 7.7.1.11 is currently running.
    iTunesHelper 7.7.1.11 is currently running.
    Apple Mobile Device service 2.1.29.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
    Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
    Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
    Most Recent Device Not Currently Connected:
    iPod classic running firmware version 1.1.2
    Serial Number: 8K742MT2YMV
    ** iPhone/iPod Touch Sync Tests **
    No iPhone or iPod found.
    Hope this helps. Looking forward to resolving the problem.

  • The connection to our airport express says it has time out and lost connection?

    the connecton to airport express say it has timed out and lost connection. can not hear music from airport express speakers.  only the computer

    What is your overall network configuration with the AirPort Express? That is, is the Express configured to join a wireless network provided by another router or is it your main router? If it is joining another router, what is the make & model of this router? Which model of the Express do you have? Finally, if you have another router, where is the Express located related to this router? Same room, different room, different floor?

  • I can't update my iPod Touch software. It fails at 777 mb of 778mb saying download has timed out. Computer settings and broadband connections are fine. Help please!

    I can't update my iPod Touch software. It fails at 777 mb of 778mb saying download has timed out. Computer settings and broadband connections are fine. Help please!

    Disable or turn off all firewall and anti-virus software and try the download again.
    Stedman

  • HT4628 some times my internet connection will say it has timed out and I can not connect. but my friends mac never has a problem. How can I fix this?

    some times my internet connection will say it has timed out and I can not connect. but my friends mac never has a problem. How can I fix this?

    Just confirming, when you have the trouble, the wifi icon is grayed-out or has all bars showing? I believe you are saying that is is grayed-out - not connected to your wireless router.
    I have a Mini that started to lose connection to the Internet after the 10.7.3 update but still showed the wireless as connected. If I pinged the wireless router, I would get a quarter of the packets failing to return. The router was a Netgear that supported 802.11N connections. As a test, I set it to 802.11G (54MBps) maximum and the Mini worked fine for a week - no dropouts. And for the other devices that did support 802.11N, while there was a noticeable delay with downloads and pages loading, they still worked.
    As another test, I changed the Netgear router to a Billion 802.11N model and the Mini has not had a problems since. (It is still using 802.11g). So it could be your router that is causing trouble for your Mac.
    Have a look at some of the More Like This postings in the right column. There has been a number of Mac owners experiencing wifi connection issues and some very good suggestions as to how to resolve their issue.

  • I can't upgrade my iPhone 3GS to software version 5.0.1, I get an error saying 'Network has timed out'

    I can't upgrade my iPhone 3GS to software version 5.0.1, I get an error saying 'Network has timed out'

    If on Windows...
    Try temporarily disabling your firewall and antivirus software and try again...
    See here for Connection Issues
    http://support.apple.com/kb/TS1379
    From Here
    http://www.apple.com/support/itunes/troubleshooting/

  • HT201363 whenever i want to download an app, they ask me for 3 security questions.  I answer them and then it says "session has timed out".  And then the whole process repeats itself.  How can I download a free app if this keeps coming up?

    Whenever I want to download a free app, it asks me for 3 security questions.  I answer them.  Then it says "session has timed out".  Then the whole process starts over.  How can I get around this?

    Hey everyone in Apple world!
    I figured out how to fix the flashing yellow screen problem that I've been having on my MBP!  Yessssss!!!
    I found this super handy website with the golden answer: http://support.apple.com/kb/HT1379
    I followed the instructions on this page and here's what I did:
    Resetting NVRAM / PRAM
    Shut down your Mac.
    Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.
    I went through the 6 steps above twice, just to make sure I got rid of whatever stuff was holding up my bootup process.  Since I did that, my MBP boots up just like normal.  No flashing yellow screen anymore!!   
    (Note that I arrived at this solution when I first saw this page: http://support.apple.com/kb/TS2570?viewlocale=en_US)
    Let me know if this works for you!
    Elaine

  • I can't pay for anything at app store,cause my session has timed out.

    i can't pay for anything at app store,cause my session has timed out.can you help me?

    i can't pay for anything at app store,cause my session has timed out to verify, can you help me?

  • HT4972 after i wait for about 40 minutes a error message says network has timed out....help me...

    I wanted to update my ipod 4 gen. from ios 4.1 to 5,,,but after i click update and after its starts downloading the ipod software update and after waiting for 40 minutes a error message saying network has timed out appears....i tried turning off the firewalls but it did not work....help me pls,,,

    Did you also disable the computer's antivrus program?

  • I'm getting a message saying can't connect to itunes store check intrnet connection

    I have an older Mac book 10.4.11 and an older version of itunes 7.0 and when i try to connect to the itune store i get a message saying that itunes couldn't connect to the itunes store, check internet connection. The connection to the router is excellent.

    This Aple doc is a good place to start -> iTunes: Advanced iTunes Store troubleshooting

  • Cannot connect to itunes store, message says "store busy try again"

    I purchased a used mac book and can't connect to itunes store with it, message says "store busy try again later". I have a desk computer and an iphone and can get to the store on them.... any help?

    Hi Firenzeb,
    I'm sorry to hear you are having this issue with your iOS devices. Based on your description of the issue and the time you posted, this may have been related to a service interruption on the 11th, as noted here:
    Apple - Support - System Status
    If you continue to have issues accessing the iTunes Store, you may find the troubleshooting outlined in the following article helpful:
    Can't connect to the iTunes Store - Apple Support
    Regards,
    - Brenden

  • When I connect my iPhone 5C to my laptop containing my iTunes library, it does nothing and then I get a message saying phone has timed out! Can anyone shed any light on this one please?

    WHen I connect my iPhone 5C to my laptop containing my iTunes Library, nothing happens for a couple of minutes and then I get an error message saying phone timed out. Can anyone shed any light on this problem please?

    Hi 23Orchard,
    If your iPhone is timing out when connected to your computer, it sounds like a connection issue.
    Please try the things listed in
    iOS: Troubleshooting USB-related alerts when syncing
    http://support.apple.com/kb/TS5254
    Where one of the errors it addresses is
    An alert messages indicates "iPhone has timed out" during syncing.
    Thank you for visiting Apple Support Communities.
    Nubz

  • There is a message stating itunes cannot connect to itunes store.An unknown error has occured  (-3212). Make sure network is connected(which it is!) and try again. What can I do. I have been trying for days to purchase music...help! Please:)

    See above. My computer is online but not itune. What can i do???
    There is amsg stating itunes cannot connect to itunes store. An unknown error has occured (-3212) Please make sure the network is connected, which I've been on-line the whole time I;ve been trying to fix it . . Please help..ive been on this project for days. Thanks

    Hello Buck
    If you are having issues with the iTunes store, check out the article below.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • ITunes could not connect to iTunes Store.The network connection was refused

    I'm getting the following error message when I try to access the iTunes store: "iTunes could not connect to iTunes Store. The network connection was refused."
    I have tried to change my DNS settings. I've also run the msconig prompt. Nothing seems to work. Do you have any suggestions? Please help. It would be very much appreciated.
    Thanks.

    i have been having this same problem. it also seems like a ton of folks are. i think apple has dropped a huge ball on this one. luckily ther are MANY other places now to purchase music other than itunes. i think their business will fail unless they get on top of issues like this.

Maybe you are looking for

  • HT2494 Reboot my Macbook Pro when using external monitor w Thunderbolt to VGA adapter

    I have a Macbook Pro running 10.9.2 OS X (MacBookPro8,1). I never had any problem w that but yesterday i bought an external monitor (kind of old model from LG - L1900E). Well, i was trying to extend my Macbook Pro display through a Thunderbolt to VGA

  • Resizing the JFrame equal Screen size

    Dear Friends, I have a problem in resizing the JFrame. I am using the standard bounds for JFrame setBounds(0,0,800,600); If the Screen size 1024*728 then JFrame will be visible a the corner of the screen. I would like to resize by JFrame screen dynam

  • Material Replication Issue_CRMRFCPAR entries

    Hi, We are having some issues for Materials replication. wondering if something to do with our CRMRFCPAR entries. For initial load, i set up the entry as follows: User : SRM Obj name: * Destination : RFCdestination of SRM Load type: "I - Initial down

  • Added audio drivers, now reboots before Xserver starts

    to fix my audio problem, I installed the audio drivers from http://www.tools.de/solaris/audio/, now after getting to the interactive boot prompt, the system restarts back at the bios.. doah.. help Sam

  • Error log in VL10a background mode

    Hi, We are using the BADI  - LE_SHP_DELIVERY_PROC ->DELIVERY_FINAL_CHECK to populate messages in the log. The messages are populated in the CHANGING parameter (ct_finchdel ) of the method and once an error is inserted in this table, the delivery crea