Cant connect to wifi since ios update
Once again following ios update I have lost the ability to connect to the internet via wifi!! i have tried every sort of restore going and is still not working, i am having to pay fpr mobile data in order to sue my ipad, how do i get this sorted and the cost of my data refunded , am seriously fed up with apple!!
Does it close immediately when opening or only when attempting to upload the files?
If the former, try downloading any new app (free or paid) from the app store.
If the later, contact whomever provides support for QuickOffice.
Similar Messages
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Can't connect to wifi after IOS update. Do you know a solution?
Loaded the new update and now it is sporatic connections with the wi fi. I have unplugged the router and all that, still no luck. It will work normally very briefly, but only briefly after I unplug the router, etc.
Do any of you have a solution to fix this?
Thank you!Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Cant connect to wifi after ios6 update
The IOS6 update seemed to go well, but I cant connect to my wifi on my 4S. The seems as if it is connecting the redirects to an apple.com log in page that says:
Hmm the page you are looking for cant be found..
Im seeing the same issue with peoples ipads.The IOS6 update seemed to go well, but I cant connect to my wifi on my 4S. The seems as if it is connecting the redirects to an apple.com log in page that says:
Hmm the page you are looking for cant be found..
Im seeing the same issue with peoples ipads. -
LG G3 cant connect to wifi after Lollipop update
After getting the update a couple days ago, I have not been able to connect to my WiFi. Had no issues prior to the update. I have done everything Ive read online, with no success. I am assuming this is one of the many Lollipop bugs? Has there been a fix discovered yet? Obviously this is a big issue as I don't want to use my data. Any help would be appreciated! Thanks.
I can connect to wifi, but it is so slow as to be unusable. I contacted Verizon via Chat and they sent me here. They also said, " I do show we are currently investigating that issue."
Hopefully, an update will be coming soon. I do not want to go through the hassle of a factory reset, especially considering what I have read from those that did and are still having problems. -
My iphone 5 is not connecting to wifi since the update to 8.1.1.
already tried restarting, resseting network setting, and restoring the phone. when i'm having problem with the connection and i restart it, it will greyout the wifi. only re-appear if i resset network but wont solve the connections problems.the phone have not been on any accident or in contact with water. it started since the ios 8.1.1. Also have and ipad air and iphone 5s and they would connect normaly on the network.. I cannot upgrade yet on my carrier.
Hello EdwinXRS,
Thank you for using Apple Support Communities.
You may have tried some of the steps in the following Wi-Fi troubleshooting article, but I would recommend taking a look at it and following all of the steps again to make sure nothing was missed or not done in the order for best results.
iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
Regards,
Jeff D. -
Cant connect to wifi after latest update
The latest iOS7 update has killed my wifi connection. The system says it connected but it cannot be used??
Hey there gjcrewe,
It sounds like your wifi is connected on your iPhone, but you cannot get to the internet. I want to recommend these troubleshooting steps from the article named:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
If the above does not fix the issue, I would next try these steps:
Unable to access the Internet while connected to Wi-Fi
If you're using a public or commercial network, you may need to log in or subscribe.
Check to see if you have a self-assigned IP address:
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap .
If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
If they do not, consult with your network administrator or ISP for further assistance.
If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Thank you for using Apple Support Communities.
All the very best,
Sterling -
i just updated my ipad to ios 8 but i cant connect to wifi network..its says my password is incorrect although i know my password is correct as successfully updated 2 iphones and connected to same wifi network
I had the same problem. I reset my network settings as iOS 8 on my iPad 3 seemed a bit slow. When I tried to reconnect to the wifi the correct password was not accepted immediately.
after retrying several times it did manage to join the network. The only observation I had was that I had a weak signal and an iPhone next to me at the time.
make sure you are close to the wifi signal away from any other wifi devices. -
my iphone cant find or connect to wifi i have updated to ios 7.04 and restored phone as new and as a back up.
Hi _Pchay,
Accordign to the artcle below, it looks like you have done all the troubleshooting steps and your next step may be to contact Apple Support.
iOS: Wi-Fi settings grayed out or dim
-Griff W. -
My iphone 4s and my ipad both will not stay connected to wifi since the latest update ios.6
my iphone will not stay connected to wifi since the ios 6.0 update
Hello DickChris,
The following article provides some useful troubleshooting steps and information that can help establish and stabilize Wi-Fi connections on your iPad.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Cheers,
Allen -
why cant i connect to wifi since i started to download ios7. I cant pair my bluetooth in my auto and I cant hook up to wifi on my iphone
Hi plccbly1,
If you are having issues with your WiFi and Bluetooth since updating to iOS 7, you may find the following articles helpful:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
iOS: How to troubleshoot Bluetooth connections
http://support.apple.com/kb/TS4562
Regards,
- Brenden -
HT1695 i cant connect to wifi after updating
i just updated my iphone to ios 6 and it cant connect to wifi i tried all the methods but it dosent work
Hello junjieli,
A couple of articles I've found may be helpful in getting you reconnected to your WiFi network.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/TS1559
All the best,
Allen -
HT204409 I updated and now I cant connect to wifi, how can I remove the update
I updated and now I cant connect to wifi, how can I remove the update.My other stuff works, Iphone wifes Ipad etc
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Cheers, Tom -
3GS won't connect to WiFi since updating to iOS6
3GS won't connect to WiFi since updating to iOS6.
If the problem is only your home WiFi do the following:
Reboot your router by removing all power from it for about 30 seconds
If that doesn't fix it on the phone go to settings/general/reset - Reset network settings -
I update my i phone 4s and i cant connect the WiFi ?
i update my i phone 4s and i cant connect the WiFi ?
Read here: http://support.apple.com/kb/ht1808
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I cant connect to WiFi on my iPod Touch 1G?
I have had an iPod Touch 1G for quite some time now, but I recently upgraded the iOS firmware to 3.1.3, and I just noticed that I cant connect to wifi! Nothing is grayed out, but it cannot find any connections. Ive tried resetting my router and wifi settings, but that diddnt seem to work either.
So it is not this problem:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Teh try:
Does the iPod connect to other networks? (noit clear if you have access to more than one)
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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