Cant connect with new modem

Im currently using the Versalink 327W modem and it works fine but it disconnects randomly lately. I tried replacing the ethernet cable but it only recognizes the one I was using for some reason. I decided to purchase the Westell 6100 on Ebay but I cant connect. When I try opening internet explorer I get a log in page asking me to enter my isp email adress and phone number.
I also tried using the GT704WG modem but I cant connect to it either. All lights are fine except for the Internet light which turns Red. Is there a reason I cant connect with a new modem, when my old modem works fine?

Try this.

Similar Messages

Poor connectivity with new modem

Sunday, 8/2/2015, I replaced my Zoom modem with a Netgear n600 C3700 that I purchased. I called in to have it activated. I was able to get online and view pages like google.com and yahoo.com, but other sites would not load. The cs rep told me that were outages in the area due to the thunderstorms, and that it would be fine. It is not fine. It turns out I can only connect to a handful of sites - google, yahoo, netflix, facebook... but just about every other site won't load at all. (Page not available) I have done dns resets and all manner of suggested fixes found on sevenforums via my phone's 3G connection, but the problem is present on all my mobile devices, as well, and with multiple browsers. The modem's web ui shows all systems go. The connection also breaks every once in a while. It will usually come back on it's own in 5-10 minutes. A reboot of the modem will also fix it. I have been on the phone with customer support FOUR TIMES, totalling about 5 HOURS. Each time they follow the script and want to reboot my modem and power cycle and empty my cache and clear my cookies and then after all that tell me they will escalate the case to a specialist. Well it's been FOUR DAYS. I have not heard from one of these specialists who is supposed to call me back. Do these people actually exsist? I know a guy (doesn't everybody?) who tells me it might be that the isp is still looking for my old modems MAC address, even though the old modem has been deactivated and removed from the system. This "guy I know" is a comcast installer. He's an actual cable guy. He says he's seen it before, and has called it in and had it corrected, but that cs reps can't do it. Is this a thing? Will somebody please fix it before my wife has another fit? All I wanted to do was upgrade my modem.

TDuncan813 wrote: ... The initial reason I wanted to upgrade was that I was experiencing frequent service drops. ...Please see Connection Troubleshooting Tips. If you want to troubleshoot this yourself and still need help, please provide Information Requested for Connection-Related Posts.
If you are using Wifi it's best to switch to an Ethernet connection if possible while checking the reliability of your connection to Comcast.
If you'd rather have them do the troubleshooting call them at the phone number on your bill or 1-800-Comcast, or chat with them using one of the "Trouble" options at https://www.comcastsupport.com/chatentry/, and have them send a tech out to identify the cause and correct it.
If the tech finds bad coax, splitters, amplifiers, or connections in your home (even if Comcast originally supplied them) you'll probably have to pay for the visit unless you have their Service Protection Plan (http://www.xfinity.com/spp/, about $5/mo). If the trouble is due to a faulty Comcast modem, eMTA, gateway device, or anything outside your home, you shouldn't be charged.

F4580 and can't connect to new modem/router

This printer was working ok with the old router but won't connect with new modem/router.

Yup, this is expected. You will have to re-install the printer. Get the latest software for your printer from the "Support & Drivers" link at the top of this page, run the installation and choose "Wireless" or "Network" when it asks. You will have to temporarily use a USB cable to communicate with the printer.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

I had problem with my WiFi i cant connect with

hi
i had problem with my wifi that i cant connect with it

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

I cant connect my new wimax usb stick bm328 on my macbook pro. please help me

i cant connect my new wimax usb stick bm328 on my macbook pro. please help me

The Hardware Test detected a RAM problem. Take out the chips and make certain that the connections are clean and reinstall them. Make certain that they are well seated.
If the problem occurs again, test with one chip at a time. Also swap bays if necessary.
Please indicate if you have installed new RAM and if so what brand and the specifications.
Ciao.
Message was edited by: OGELTHORPE

HELP cant connect my new nokia c6-00

cant connect my new nokia C6-00 to my laptop (windows vista business).
First of all is not connected by cable (ca-101).
I managed to connect it by bluetooth but nothing works via nokia pc suite (7).
I failed to download NOKIA OVI from mobile (message: downloading failed. downloaded file invalid)) and after downloading it from web, cant be installed
(: an error occured during installation of assembly. 'poloicy.9.0.microsoft.vc90.crt,version='9.0.30729.4148",publickeytoken="1fc8b3b0a1e18e3b",processorarchitecture="86",type="win32-policy".)
i m wondering why i bought my device
ANY HELP APPRECIATED
COSTAS BREZAS

correction to the above mentioned problems.
my phone is connected to laptop by cable but not to pc suite.
All other problems remain. I cant download ovi from mobile, i download ovi from web but cant be installed (see windows message above).
Meanwhile I cleaned cookies with nokia pc suite cleaner, and the whole registry with Auslogics registry cleaner, but again nothing.
PLEASE HELP

I cant connect with my imessage and facetime in my iphone; i already upload de i os 7.02 but the message still have it; it said that they have problem with the network; i reset the network and doesnt work

I cant connect with my imessage and facetime in my iphone; i already upload de i os 7.02 but the message still have it; it said that they have problem with the network; i reset the network and doesnt work

Hello, Toro Silva.
Thank you for visiting Apple Support Communities.
The steps in the section labeled Unable to activate FaceTime or iMessage with phone number and Apple ID after waiting 24 hours (iPhone only) of the article below, should help resolve the issue. Make sure to create a current backup prior to processing these steps.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Cheers,
Jason H

HT4235 my i phone cant connect with my computer

my i phone cant connect with my computer

Hello birenkumar,
I understand that your iPhone is not recognized by iTunes. The following article may help to resolve your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M.

I cant connect WITH another divice using Bluetooth

I cant connect WITH another divice using Bluetooth

The Bluetooth profiles for the iPhone to not support connecting to other devices. To check what they do support, see this support document. http://support.apple.com/kb/HT3647

Cannot connect to broadband with new modem

Hello
Had to upgrade my setup with a new router and a new modem.
The modem is a TP-link 8817 and I have followed the instructions to set it up.
All went through fine and I can see the ADSL status as 'showtime' and can see the sync rate fine too.
What I cannot see is the ip address, dns and gateway field populated. The status of the line is "Down"
I am connecting using PPoA VC MUX using a MTU of 1400 with VPI 0 and VCI 38. Frankly I cannot see what I am doing wrong.
I have got FON on the line which is not disconnected yet, would that be an issue?
THanks

rento wrote:
Out of boredom I tried using [email protected] and password as a password.... It does connect now.
Cheers!
Yes, you normally need a password, otherwise many routers simply do not authenticate.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Airport extreme blinking amber light error when connecting to new modem

I have just bought and installed a new modem gateway. It is an Arris TG852G DOC 3.0 model with a built in WiFi router.
After connecting it and activating it through Comcast, I reset, then reconnected my airport extreme MD0331LL/A Model No. A1408 to the new Arris
modem, I am getting blinking amber lights on the base station. I have internet connectivity, but I am still getting an amber light. My wireless devices (ipad and iphones) all see the old network name and id and seem to work just fine.
When I scanned for my airport base station in my airport utility (version 5.6.1) to try to resolve the error message I get
a message stating that the Airport Utility is not detecting any airport devices.
I cannot reset the default settings as these buttons do not work within the Airport Utility.
I suspect interference between the built in router in the Arris and I understand I need to operate it in bridge mode. Can you please help me fix this.
The COMCAST people are extremely unhelpful, and stated that this is not their problem but a problem with my router
as they have provifded me internet connectivity through the modem and the issue is my problem.

Try connecting an Ethernet cable from your computer directly to one of the LAN <-> ports on the AirPort Extreme to see if AirPort Utility can detect the AirPort Extreme that way.
If yes, click on the AirPort Extreme and then click directly on the word Status (2nd line on the summary page)
A window will open to explain why the amber light is blinking
If the message indicates that you need to configure the AirPort in Bridge Mode......
Click the Internet icon at the top of the window
Click the Internet Connection tab just below
Change the setting for Connection Sharing to Off (Bridge Mode)
Click Update at the lower right of the window to save the new setting and restart the AirPort Extreme
You can disconnect the Ethernet cable that you were using to configure the AirPort Extreme now
It would be a good idea to power off both the Arris gateway and the AirPort Extreme now
Wait a minute
Start the Arris first, and let it run a full minute
Start the AirPort Extreme next the same way
You should be all set

Cant connect with airport because of password?

HELP!!!
im very new to this.
i am in spain. just got a router and can connect with ethernet, but not with wi fi. my roommate hooked right in with his pc and the 13 digit password.
ive read the help pages adn tried the " " and $ tricks but no good.
wierd too, because i get the signal with it's name, but cant get in: says incorrect password.
to top it off, i went into my airport admin and assistant to set up the base station, and it doesnt find it.
help!

thanks.
i think i went through that page pretty thoroughly. no help. like i say, i tried those translation tricks and no dice.
any other thoughts? isnt it kind of wierd that i receive the signal, but then my airport administrator wont recognize the base station?
thanks again

Time Capsule not working with new modem

I have been using my TC with our motorola modem for 2.5 years. On Friday last week, the modem crapped the bed and AT&T sent us a new modem, a netgear. The modem is working fine; when I connect the ethernet cable directly to my laptop the internet work perfectly, however when I try to get the wireless network going through my TC, there is no connection. All the lights on the modem work fine and every time I try to work with the TC, it says that it is working fine as well. It seems like something is not communicating between the modem and the TC.
I've tried restarting both machines numerous times, I've checked and rechecked the WEP password, the IP addresses are fine, and I'm still lost
The modem works. Time Capsule Works. I don't get it!

The new netgear is probably a modem router whereas the old Motorola was pure modem.. not sure but possible.
Reset the TC and set it to bridge modem.. plug into the netgear modem router.. and it should work fine.
If the new netgear is in fact a pure modem.. you need to turn it off and put the TC in place.. wait up to 15min for the ISP to renew the lease on the MAC address then turn on the cable modem.. wait then turn on the TC. But this is not necessary if it is a router.
What is the model number of the netgear so I can check this.. ?

Slow dial up Internet connection with Internal modem

I just bought a Mac G4 with dual 1.25 gig processors and internal modem for my dial up connection to the Internet. My modem connect speed is 28.8K and max through put on a session is 19K.
I can use any of 3 Windows/PC's and plug them into the same phone jack and get a solid 50.6K connection with a max through put of 49K. Get basically the same connect speeds with a Windows Laptop
Any thoughts of what may be the problem with the Mac Internal modem and such a slow connect speed.
Would buying an external modem with its own processor help me in better connect speeds. Simply at 28.8K the Mac is next to useless on the web.
My home is all wired with Cat 5e, all jacks are a direct run to the punch down block.
My goal is to switch my business to all Mac's, but I need to get the connect problem resolved first.
Thank You
wm300

My girlfriend lives in a hill town in a fairly wooded mountain road. She cannot get broadband or DSL either, and the town will, probably never get it. She has satellite, and when it's working well it's great, but in bad weather or cloudy days, the reception is spotty and the satellite provider charges mucho buck for their satellite high speed internet acesss.
So, she has no choice but to rely on the town's phone lines and basically is stuck with dial-up. Unfortunately, the town's phone lines are very old and are analog lines with no digital support. The fastest she can ever achieve is 28k to 30K speeds. Panifully slow dial-up and even small downloads are an experience in patience and time.
Maybe call the phone company to check what kind of phone lines your town or surrounding towns are using.
And if they know what data transfer speeds the lines support
Also, a thought.
If this Mac was not purchased new, but as a refurbished or used Mac, it could've had a "new" slower modem installed because the original failed and a identical spec'd modem was not installed.
I have a single 1.25 Ghz MDD and has a V.92 56K internal modem and I just found out my town's phone lines can support a 125k data transfer or "high speed dial-up". Unfortunately, for some unknown reason, my 56K will only get me to transfer speeds of between 44k and 48. Not sure if this is fault of my modem, accessing my ISP as the dial-up number dials into a tower at least 20 miles away and my ISP's server is over 40 miles away.
My brother came to visit and his PC laptop could dial-in to his ISP and was able to get transfer speeds of 100k to 120k.
Again, not sure if this was because of a faster modem or not.
You would think that if the phone line in my area can support 128k speeds that my modem should be tapping in and operating at 50k spedds or close to the modem's max of 56k.
This is a stumper becuase I am considering looking for a high speed dial-up provider to replace my current ISP, but if my modem won't clock to any faster than 44k or 48k , I think this would be a waste of my efforts and money.
If anyone can help me shed some light on my situation, this will help me out, as well.

Airport extreme with new modem

Hi All,
We just got a new modem when upgrading our internet service, and it'll work directly plugged into our Mac (though it seems annoyingly slow at first glance) but not through the Airport Extreme. My husband tried just going through the set-up process again, but it didn't seem like anything needed to be changed. The green light is on on the Airport, but we got nothin' for the laptops, Roku, printer, etc. (or even the Mac it's connected to if we have the ethernet cable in the Airport). The modem says it's an Westell ADSL2+ router, and looking at a few discussions here, it seems that that means it's a "gateway" not a modem?? What does that mean for our setup? Please go easy on me--I'm not good at setting stuff up! Many, many thanks!

UPDATE: AT&T sent us the new modem with our internet upgrade and we assumed it was necessary to use it. I tried everything: unplugging both in a variety of combinations, resetting passwords, finally starting over with the Airport factory settings and doing the setup (in bridge mode) from scratch. Nothing worked. I had finally come to the conclusion that AT&T's modem does not support Airport and we would have to buy a router from them. (The Westell is labeled modem+router, but I was unable to figure out how to get wireless directly from it.) Finally, after speaking with someone from AT&T, my wife just said "Why don't we just try plugging in our old modem." And...voilà! Back in business.
Moral of story: just because they send you new equipment doesn't mean you need to use it.

Cant connect with new modem

Similar Messages

Maybe you are looking for