Cant contact Adobe re product that doesnt work

I recently purched Adobe PDF to word converter (on line version). It worked for a few weeks but has now crashed.
I have looked all over the website for an e-mail address or phone number to contact someone regarding this but cannot find one.
Can anybody help please.

Hello Phil,
Sorry to hear you're having trouble with ExportPDF. Could you provide some more detail about the trouble you're facing?
-David

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