Cant delete old Quicktime from my computer.

I am not very computer savvy, but I thought this would be a snap. I just bought this computer used, and went to download iTunes and Quicktime for my Ipod. When I get to the end of the installation, it says that it can't remove my old version of Quicktime and therefore can't complete the installation. I tried myself to go delete it, and it tells me "access denied". Can anyone help me get this off my computer so I can install the newer version? Thanks!!

+i am "sucsessfully" removing quicktime however there is a second "quicktime" with no used size memory in the computer when you open up the add/remove programs file that gives this message when you try to uninstall it... "the feature that you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'QuickTime.msi' in the below box."+
With those symptoms, let’s try the following procedure.
Download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now run the utility (“Start > All Programs > Windows Install Clean Up”), select any QuickTime entries in the list of programs that appears in CleanUp, and then click “Remove”.
Next, we’ll manually remove leftover program files and folders. (If you get an error message when trying to do any of the following deletions this time, let us know what the message says. Precise text, please.)
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
7. Restart your computer.
Now try another iTunes upgrade. Does it go through properly this time?

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