Cant delete video or photos

I think its official, my husbands Playbook is dead! Well, kind of. It has never been synced/backed up and there are lots of videos of our son on it that I will not get rid of so I dont want to wipe it. I have tried a hard reset and everything. Read on another forum about trying to plug in the pb with the desktop software already running and the pb turned off. I do this and all it does is turn on the pb. Doesnt prompt me to sync it or update it or anything like the forums say they will. I cant manually network map it to my laptop to pull the files that way and I cant even delete videos or photos to clear up some room to be able to do anything. The videos just keep popping back up. None of the apps work either. HELP!! I can run the videos and watch them on the pb. Is there a back door way to hook up the pb to a TV then a laptop to the TV and record what is being played on the TV? HELP!!! The most I can figure out is that it is so full it wont process data or anything? 

Firstly that "connecting to PC with Playbook off"  method is called debricking and WILL wipe it completely if you are successful so don't try it again!
Yiu say you can view the videos etc on Playbook but can't sync?
Ok, read the link and learn about moving files from playbook to pc by wifi. You can also delete them.
http://www.blackberry.com/btsc/KB26068
Once you are completely sure you have all the files safely on pc, you can wipe playbook in
Settings, security. Security wipe.

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