Cant Download a Premiere Pro trial

I want to Install a Trial and although it says the product is downloading nothing actually happens, Troubleshooting says i need to start the Adobe download assistant but when I look for how to do that it just says it starts automatically when I attempt a download. I am just going round and round in circles. If you go to contact us it gives you a load of waffle that doesn't help and says 'if you are still experiencing difficulties contact tech support' you click that and get taken back to the troubleshooting page, its a nightmare!
I installed the creative cloud  App which when i tried to log into just said 'you have been logged out' I looked up all the troubleshooting suggestions for tat and nothing helped. Really what is the point of this website? You cant download anything, the 1 thing you can download doesn't work and if you need help you just get stuck in an endless loop of 'contact us - what is your issue - have you tried this - did it work - no? contact us.....'

Alantholland I would recommend you begin the installation process in a different web browser.  You can find details on how to install Premiere Pro CC 2014 at Creative Cloud Help | Download, install, update, or uninstall apps.  If you have any questions regarding the process you are welcome to update this discussion.

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