Cant download apps because my credit details are wrong

i can not download anything off the app store or even update because when I do i am told to enter my credit details. I enter them correctly but they turn out to be wrong though the details do work on purchasing other items online ( like on ebay). How do I fix this problem.
(i have iOS 8 on an iphone 5s)

Contact iTunes Support: https://getsupport.apple.com/Issues.action

Similar Messages

  • I just bought 200 gb storage for my phone and it still says i cant download apps because "theres no enough storage" i dont get why, plz hep me out!!!

    i just bought 200 GB storage for my phone and it still says i cant download apps because "there's no enough storage" i don't get why, plz hep me out!!!

    It means that you need to delete content from the device before you can add more.
    (115750)

  • I cant download apps because i need a credit card . i just got the phone

    iphone 5 c .cant download apps . the none option isnt their

    Hello!
    This should help:
    Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor…

  • I cant download apps because my apple account is asking for credit card information, how do i resolve this problem?

    i have an apple id. when i go onto app store and type it in it says that i have not used account in store and to rectify the problem. when i go in to do this it is asking me for credit card details, i dont have a credit card. what do i do? i want to download free apps. my phone is bill

    In the US you can purchase 'iTunes' or 'App Store' cards for cash at many retail stores, and apply the code from the purchased (validated) card to add credit (money) to your Apple ID account for online music and App purchases. It is my understanding that such credits can be used for US purchases of any online content, including music, apps, and movie rentals. Are such cards sold in your area?
    Message was edited by: kostby

  • When will ios.7 be on ipod 4g. i cant download apps because they need ios.7

    I have a ipod 4g and i try to download apps like ibooks i cant because i dont have ios.7 and it really bugs me and i was wondering if itunes could and when update iphone 3 and ipods to ios.7 please do it ASAP

    Sad to say your out of luck and iOS 7 won't come to iPod 4 ever because iOS 7 require at least 512mb of RAM where the iPod 4 only has 256mb of RAM. Think about upgrading to a iPod 5 as it will also support iOS 8 and it about 2x+ faster than the iPod 4 so games will run better. It also has features like a better camera, etc.
    Sincerely, Rob

  • I can't remember my security questions what do I do I cant download apps because of it

    I don't remember my security questions I can't download any apps because of that what do I do?

    Kingnate4901 wrote:
    I don't remember my security questions... what do I do?
    1)  Apple ID: All about Apple ID security questions
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • Cant download apps because need to type in credit card information

    I created a new Apple ID ,verified , but when I want to download free apps , it needed my Credit Card information . Many people say that just choose " None " option from the Payment Method , but there is no " None " option listed under it .

    You can create a new email account via http://gmail.com or http://hotmail.com
    You can then try logging into your existing account via the Store > View Account menu option on your computer's iTunes or http://appleid.com and put that new email account as the primary email address on the account that you've already created, so that you can then try creating a new iTunes account (using the instructions in that link from my first reply) with your proper email address

  • I cant download apps because it doesn't accept my pay info even though its correct

    I tried to update it and entere my pay code but it just say contact apple support? Help please

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I deactivated my credit card and now i cant download apps?

    Awhile ago, I got rid of my credit card because it had been "hacked"(someone was using it). I deactivated it as soon as i could. Now, my Apple ID cant download apps without a credit card. I havent gotten a new card because im afraid that it may happen again. Ive tried to remove my billing information on iTunes, but it wont let me? I know i could make another Apple ID, but i have lots of songs and paid apps on that account that i still want. How can i fix this?

    Fix the billing information on the account.  Until that is done there is nothing that can be done.
    It should be possible to set the billing information to "None" on the Apple ID.
    Keep in mind, content acquired from the iTunes store is permanently tied to the Apple ID it was acquired with.

  • Since downloading osx v10.7lion every time i try to connect to the internet using BT Broadband i keep getting a message saying " you cant openthe application ) because Power PC applications are no longer supported." this is very annoying as i likeBT ?????

    Since downloading osx v10.7lion every time i try to connect to the internet using BT Broadband i keep getting a message saying
    " you cant openthe application ) because Power PC applications are no longer supported." this is very annoying as i likeBT and the way it opens with all the local up to date news plus other apps +++ 
    Please can anyone help me as apple will not help unless i sign up for a new product agreement which i cannot understand as every thing worked before this so called very latest software that everyone cant do without  ?????

    I had the same problem with some apps and printer setup software. SInce Rosetta has been discontinued on Lion my only solution was to restore to 10.6 since the manufacturers either have not yet or will not release updated apps. In this case you have to determine how important those old PPC apps are to keep around and if there alternitives that are available to replace the functionality. I would expect a broadband provider to update thier apps if it is something that is required to connect.
    Mike

  • I go settings then store to sign in but I can't sign because it says my apple id has not yet been used before the iTunes store? That's why I cant download apps?

    I go settings then store to sign in but I can't sign because it says my apple id has not yet been used before the iTunes store? That's why I cant download apps?

    That means you have to sign into/view your account and review you account and make sure you have a valid payment method specified in your account.

  • I have an old ipod touch and use it everyday now i cant get on facebook and cant download apps which i want as it requires ios 4.3. what use is it to me anymore and are apple willing to do something about it

    i have an old ipod touch and use it everyday now i cant get on facebook and cant download apps which i want as it requires ios 4.3. what use is it to me anymore and are apple willing to do something about it

    Your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync.

  • I CAN'T DOWNLOAD APPS BECAUSE THEY WANT ME TO CHOOSE 3 STUPID QUESTIONS TO PROTECT MY ID APPLE

    I can't download apps because after I write my password a stupid blu window requests me "to protect my Apple ID" choosing 3 "security questions and answer" .
    I don' t care about upgrading my security !   I only need to download apps.
    Furthermore, there are no e-mail addresses where to complaint.
    Please can somebody help me?
    Many thanks !

    So, you don't care if some hacker managed to get into your iTunes account and buy loads of apps using your credit card or gift card balance? You wouldn't mind?
    And what if you use the same AppleID for iCloud? You wouldn't care if a hacker got in, deleted all your contacts and calendars, deleted your email, sent emails to all your contacts, wiped your iPhone, changed your password and locked you out of your own account? That wouldn't bother you either?
    Now, maybe you don't use all these features, but a lot of people do, so the accounts need to be secure.

  • Cant download apps on appstore iOS 7

    Im using an iPad mini
    Today i just updated my ipad to os 7
    When i want to download apps... I dont work
    I cant download apps -.- please every body help
    Sorry my english bad
    It just keep rolling a circle and then it stops and disappear

    ALL MY PROBLEMS ARE GONE on my upgraded IPAD 2 running on ios 7 which included “no access to ITunes to update Apps” and “slow web or no connectivity”
    All because of changes to DNS Settings Change  !!!! as described below and after trying all solutions given by others       - try and let me also know on my mobile  +263 772 242 560   (Zimbabwe – Colas Ziki)
    This fix has been recommended by Apple support and has proven successful for many commenters on my previous post. The way this works is to change DNS settings on your iPad or whichever iOS device is affected – by adding Google’s DNS server/s.  Here’s how to do this:
    – Go to the Settings app and tap on the Wi-Fi section in the left sidebar
    – Then look at the ‘Choose a Network’ section in the main right-hand side area of the page and look for the network name that has a check mark next to it and rendered in blue text – the WiFi network you are currently using
    – Tap on the blue arrow at the right-hand side of the listing for that network.
    – On the next screen you’ll see a section labeled ‘IP Address’ with three large buttons below it. Make sure the DHCP button is selected. Below that you’ll see fields for IP Address, Subnet Mask, and others. Tap on the DNS field (the fourth one down).
    – This will bring up the iPad’s on-screen keyboard and place the cursor at the end of the IP address for the DNS server currently being used by the iPad. Backspace until all the numbers for that address are gone. Then type this in:
    8.8.8.8
    Please note the periods after the first three 8s. You can also use 8.8.4.4 – both are valid addresses for Google’s DNS servers.
    by C. Ziki –Zimbabwe mobile +263 772 242 560   ( acknowledgement to Patrich Jordan below)
    Note: The above extract is from:
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    by Patrick Jordan on August 30, 2012 in iPad Tips & Tricks

  • HT4972 I am unable to download apps because my iOs is not up to date. No update shows up in my General settings, how do I update my iPad?

    I am unable to download apps because my iOs is not up to date. No update shows up in my General settings, how do I update my iPad?

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 4: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you are updating using wifi, locate your iPad close to your router so you don't get a wifi dropout (can cause update corruption).
     Cheers, Tom

Maybe you are looking for

  • HP Laserjet P11102w printer not inslalling on Windows 8

    I  tried to install HP Laserjet P1102w printer on HP Envy dv7 Windows 8 laptop. First I used  CD  provide to install driver.  After running sometime it gives an error " The configuration registry basedata is corrupt". Secondly Itried to install  suit

  • [Urgent Help] How to call BPEL 10.1.3.3 process from JAVA Class?

    Dear all, we need to call a BPEL process of SOA Suite 10.1.3.3 from Oracle Portlet (OAS 10.1.2.0.2). I reviewed following technote, but it seems for BPEL 10.1.2: http://www.oracle.com/technology/obe/obe_as_1012/integration/bpel/initiate/bpel_initiate

  • Photos with numbers and titles.

    I have transferred folders of photos from my PC to my iPad and found that the order of the images the Album has changed despite the fact that they were numbered in the original file folder.   Also on iPad Albums they loose any titles. What I would re

  • Change ActionScript to 2.9 in Captivate 5?

    Is it possible to change the ActionScript from  AS3 to 2.9?  I see it listed on the Publish screen but it seems that I cannot change the setting. Thanks.

  • Can't re-install Lightroom on Win 8 PC

    My version of LR 5.7 started malfunctioning so I tried, unsuccessfully, to repair it.  Then I tried to re-install from my program disks.  It ran in the background, but wasn't visible on the screen, for some reason.  I uninstalled three times with Rev