Cant download apps, it says that i need to update my billing information, but the information is up to date. When i re input the info it says there is a problem with the last purchase. I can't upgrade anything, or even update apps. Free ones or otherwise.
Can anyone help me out? Prease?
Sounds like you have a negitive balance from the last pourchase (you owe Apple money). Add a valid payment method to your account.
Contact iTunes if you need more information.
Apple - Support - iTunes - Contact Us
Similar Messages
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When I log into my acc it ammediatly says there's a problem with my last purchase and to go to my purchase history to clear it. When I hit continue its suppose to take me to the history but it just loads then says cannot connect
the itunes says that it knows that there isan ipod there, but it doesnt recognize it. I have reset the ipod, restarted my computer, and reinstalled itunes.
Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components (Apple Mobile Device Support, Apple Application Support, etc ...) and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
I Recently purchased a book from iTunes and according to my bank account the payment was successfull but now when I try to sownload anything it says there was a payment issue with my last purchase! How do I fix this? Do I have to pay again??
Contact the store support staff at: http://www.apple.com/emea/support/itunes/contact.html for help.
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TS3297 Can get on iTunes but carnt download an app cause there was a problem with my last purchase
Could get apps up until last nite now it says carnt purchase any cause of an app I av all ready purchased
Contact iTunes customer support.
We're all users like yourself and as such have no access to your account. -
App Store saying there is a problem with a previous purchase but i havent bought anything
My AppStore and iTunes wont let me download anything as it is sayin there is a problem with a previous purchase. I havent bought anything & now cant download anything. Even free apps. Help?
No one here can help you. Contact iTunes support & see what's going on:
http://www.apple.com/support/itunes/ -
Everytime I try to download a new app it says that there was a problem with a previous purchase and then it said that my card was declined
These are user-to-user forums, nobody on here will know what the problem with the previous purchase might be.
Does the name and address on your credit card match exactly the name and address on your iTunes account, and have you checked with your card issuer to see if they are ones who are declining it ? You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I am trying to download FREE apps but I can't download any without billing information. Showing up and saying there was a problem with a recent purchase and when I put credit card details it is saying its declined, help? I can't download no apps until this is fixed?
This is happening to me too. I'm looking for anyway to fix this its getting very annoying not being able to update apps.
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I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!
There seems to be a billing problem with the iTS. I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
I don't think it is "you" but a problem at Apple. Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
Wait a few hours and then try again. -
I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrade?
try rebooting your computer.
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I can't make a purchase with iTunes because it says there's a problem with the connection. How do I fix this?
Morning Gjakleinmark,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario -
I can not download quicktime 7.7.3 for windows vista. The error message says that there is a problem with the windows installer. Any clues?
The error message says that there is a problem with the windows installer.
What's the precise text of the message, please? (There's a few different ones I can think of that you might be getting.) -
I refurbished my macbook air 7 months ago because there was a problem with the steady state drive. Now my battery seems to be dead again. How long does the warranty last? Do I need to pay for a new battery?
As I wrote Apple will diagnose an Apple product even if it is out of warranty for free. That should be your first step to find out if the problem is the battery or something else.
Once you have Apple telling you a 7 month old battery is defective (if that turns out to be the case) then it becomes a game of horse trading. You'll need to speak to the tech and when he tells you there is nothing he can do you will need to speak to the tech manager and when she says most likely there is nothing they can do you go to the store manager, etc. It is unlikely (though possible) that they will give in easily you need to be firm, polite and let on that you're willing to accept a partial reimbursement.
So again the first step is to find out what is wrong.
good luck -
Would someone be able to explain to me the following issue with Iphoto?
I ordered 8 same calendars for my soccer team and received them fine. Although a couple of pictures on it are a little off (out of focus). I need to order two more of the same calendars but when I go thru the process ireceive an error message saying:
"Unable to to assemble calendar" There is a problem with the photo with the file name "(Null)" The full resolution version of this photo either cannot be located or is corrupt. Please replace this photo or delete it from your calendar.
How can I fine this "corrupt" photo? How did it go thru with the first batch of calendars but won't go thru now?
Thank you for your help.Apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start
with Option #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT -
My I phone 4 won't restored saying there is a problem with the iphone. Appointment made but 5 days away. can anyone help in the meantime
You need to do as provided. If no change after restoring as a new iPhone or not from the backup, the iPhone has a hardware problem.
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In App Store showes that i have problem with my last purchasing?what i must do?
Algahdari wrote:
In App Store showes that i have problem with my last purchasing?
What “kind” of problem does it show you having?
Any messages? Post the exact wording of the message.
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