Cant download certain documents

my wife is about to start uni and while at college there was certain documents that her mac is not compatible with and wont open i think its to do with different operating systems mainly windows is there any program or anything i can purchase from apple that will sort this out
any help would really be helpful as she loves her mac and wont use anything else
thank you

Do the documents pertain to Microsoft Office suite applications?
Several of those can be opened in a Mac, some edited, saved, and sent.
Apple iWorks can do some similar functions, compatibility with MS apps;
but the answer would require more information from you or her about it.
There are several browsers, too, that can access web sites the Safari
browser may be treated unwelcome; such as Camino, Firefox, Opera.
And, for reading .PDF documents, free Adobe Reader is available; as is
the native Preview app in OS X. The answer is nebulous without details.
An office-like suite, runs free (donationware) that can handle documents
and other apps can be used for some of these situations, if that applies.
Neo Office, a download, sees updates and can be helpful to have.
What kinds of documents (file type, origination software) are involved?
Good luck & happy computing!

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