Cant download in Creative Cloud
I just purchased a month to month creative cloud premiere pro and I can't get it to show up in the apps. Its not downloading. It just shows a spinning icon in the apps on creative cloud for several hours now. Using Mac, Mavericks 10.9.5.
Hi Zeeboo4,
We apologize for the trouble that it has caused to you, we would appreciate your co-operation and patience with the same.
Kindly try the below mentioned steps.
Open Activity Monitor, quit Creative Cloud and core sync process.
Re-launch Creative cloud app.
If the problem persists, Give Read and Write permission to the below mentioned folders and try step 1 and 2 again.
Utility>Adobe Application Manager
Utility>Adobe Creative Cloud
/Library/Application Support/Adobe
~/Library/Application Support/Adobe
Please revert if this doesn't help.
Thanks,
Atul Saini
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