Cant download pics or movies from iphone to pc

Iphone doesnt show as an attached device in my computor, nor does scanner/camera see it either.
just purchase iphone and have taken several meaningful pics of granddaughter thinking it would be as easy to download the iphone as it was with my blackberry or samsung smartphone.
i am not very apple literate, however my ipod and i are "in sync"..
help

I had this same problem. I did a lot of research to figure it out. I was told by apple it was an windows OS problem but it wasnt. Unfortunately you will have to delete all the pics on your Phone, restart your phone. Take a picture with your phone and then plug it back in to your PC. Windows should recognize the camera as a drive in the my computer screen. I figured out it has to do with a corrupt pic on your phone. there might be an easier way, but i know this works. good luck, i know this drove me crazy!

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