Cant download video from itunes! error 5002??

Up until yesterday everything was working as it should,until i tried to download a music vid, it lets me buy it but then it wont download?and comes up with an ERROR 5002 message, I check for purchases and the same message appears, please help!

Follow the instructions in this support article.

Similar Messages

HT203200 How can i solve the -50 error when downloading video from itunes??

How can I solve the -50 error when downloading video from itunes. The apple support people cannot even figure it out!??

The 2330 error often means some sort of damage to the filing system as might happen if the battery fell out while the disk was in use.
Try running a disk check to see if it finds and fixes any errors.
http://support.microsoft.com/?kbid=315265

Downloaded video from itunes wont transfer to pod

downloaded video from itunes but it wont transfer to pod. I have a video ipod. It shows up in my library under Music Video. But I cant find it anywhere on my ipod. After other new music has tranfered fine.

Hi i was just wondering if your problem has been sloved yet because i am having the same problem with my music video i can't find it anywhere on my ipod please let me know
Thank you

Please help. I recently upgraded to IOS 8.2 and i realised that all my downloaded videos from itunes have somewhat vanished. I see the cloud sign with the downward arrow. However they won't play, i am being required to DOWNLOAD them again.

Please help. I recently upgraded to IOS 8.2 and i realised
that all my downloaded videos from itunes have somewhat vanished. I see the
cloud sign with the downward arrow. However they won’t play, i am being
required to DOWNLOAD them again. This is both in my iPhone and Ipad. Is there
any other way to go around this? As I do not want to download a second time,
that would cost me more money.

Hello ogojohn,
Thank you for using Apple Support Communities.
The icon indicates an item that is available for download. This is usually because it has been downloaded previously by the account you are logged in under and will not be charge again for the download. See the following article, while it references iTunes for Mac and not iOS, it is the same.
iTunes 12 for Mac: Download previous purchases from the iTunes Store
Regards,
Jeff D.

HT3209 Will I be able to watch a purchased, downloaded video from itunes anytime, anywhere in the world on my ipad2?

Will I be able to watch a purchased, downloaded video from itunes anytime, anywhere in the world on my ipad2?

If it's been fully downloaded onto the iPad then yes, you should be able to watch it anywhere

I click on the icon "Videos", it says "no Videos, You can download videos from iTunes". I click on iTunes, it gives back this message "Cannot connect to iTunes Store". HOW CAN I CONNECT TO iTUNES?.

I click on the icon "Videos", it says "no Videos, You can download videos from iTunes". I click on iTunes, it gives back this message "Cannot connect to iTunes Store". HOW CAN I CONNECT TO iTUNES THEN?.

I have little bit not same, I have videos in iTunes already, when I click to download the videos they work but at the end coming finish will say can't download, let me try again but I try many times already, still not work........

Downloading videos from itunes

I have purchased 3 videos from itunes music store but they wont download. A message pops up that reads...."There was an error downloading your purchased music. The disk could not be read from or written to." I have gone to the advanced tab and clicked on the CHECK FOR PURCHASES...but yet it will still not download. this problem has been occuring since last thursday. What can i do to solve this problem?

Your itunes is running, so I doubt this has anything to do with it. Does your Qtime run too?

No picture or sound on downloaded video from iTunes

I recently purchased a video from the iTunes store and I searched the forums for nearly an hour and couldn't find anything that helped. The file was rather large (2.18 GB). When it had "finished" it had an error mesage next to it "Network Connection Refused" or something along those lines. After that, it did not automatically load the videos into my "purchased" playlist. I had to manually track down the finished downloaded file on my hard drive. I added the file to my library in iTunes just fine, but if I try to play the video from iTunes (or after I loaded it onto my iPod for that matter)I just get a gray picture and no sound, yet the movie slider is showing the 3:07:55 and is moving as if a movie is playing. I haven't had any trouble with this in the past with music videos or podcasts or anything like that and I have sufficient space on my hard disk. Any suggestions would be greatly appreciated. Thank you for your time.
Dell Inspiron 1501 Windows XP Laptop

I have all the drivers updated for Vista Business (I have switched from XP Pro to Vista Business since I posted). When I had XP Pro all my drivers were up to date as well. I have had several videos work from before. What was interesting though was that because the file was so large (2.17 GB) I had to let the computer sit overnight. When it finished though, there was a network error of some sorts, though it showed that the download had completed. I said "OK" and thought that it would put it into my purchases playlist, but it did not. I had to track down the file manually and imported myself, but what I get is a gray screen when trying to play in iTunes 7 and a black screen when on the iPod. The interesting thing though is that the slidebar for the time is moving with no picture or sound. I think there may be something I need to do to the file, but not quite sure. Any ideas? Thanks!

TS1369 I have an Ipod nan 7th edition and cant download music from itunes on my windows vista computer?

I have an ipod nano 7th generation and can't download music from itunes onmy windows vista computer?

iPod not recognized in 'My Computer' and in iTunes for Windows

I pad 2 cant download music from itunes

I got an Ipad 2 64 gb wi fi black. I want to download music from itunes but on the menu it is only shown podcast itunes u and downloads. Does anyone know why is this happening and how can i fix it?

My problem is with the itunes store app

Cant download/purchase from itunes. macbook pro error message -45054

Am currently trying to download a tv program from itunes. When I try to purchase the item, I enter my username/password etc and it looks to begin downloading, i then get a pop up saying 'We could not complete your itunes store request. An unknown error occured (-45054).
Please help!

Follow the instructions in this support article.

HELP!!!! IPOD Reset all songs gone, cant download existing from ITunes

Please please please help.
I picked up my Ipod the other day and i somehow put everything into Chinese.
I couldnt get back to English so I reset the whole thing from the option on the ipod screen.
I now have no songs on the Ipod!!
No problem I thought , I will just re download all the songs from ITunes again, but when I connect to the laptop and go into itunes nothing happens ( ipod just says do not disconnect ) but the little download icon on itunes never appears. I have left it for an hour and nothing happening
I am going on 3 weeks holiday in a few days and need my pod
xxxx
Toshiba Windows XP

Hi
Sorry to bother you , I downloaded the upgrader 2006-06-28 but the options to update or restore are greyed out and I cant click on them. I am also getting an error message WINDOWS - DELAYED WRITE FAILED.WWindows was unable to save all the data for the file E:,The data has been lost.This error may be caused by a failure of your computer hardware or network connection.Please try to save this file elsewhere.An Autoplay box also appears but nothing else.
The Ipod is still saying do not disconnect and also itermitently asking which language I want.
Have I killed it??
xx

Downloaded videos from itunes onto pc but they wont sync onto ipod

Ive downloaded some videos to mmy pc from itunes , I can watch them on the pc but they wont sync onto my ipod any ideas

My fault , being directed to an apple help page the problem was solved in under a minute

After buying and downloading videos from itunes, how can I burn them to a DVD that will play in a standard DVD player? I have tried burning the playlist from itunes, and the disc would not play in anything I put it into.

Out of excitement, I bought both seasons of the tv show "Sym Bionic Titan" from the itunes store, since I can't find it anywhere else, in hopes of being able to burn them to dvds and watch them. When I burned the disc from itunes, it would not play in any player I put it in. Not my dvd player, not my ps3, nothing. So the only place I can watch the show is on my computer, which is definitely not what I had in mind when I purchased it. Is there a way to burn the videos to a dvd that will play in a dvd player?

Unfortunately, the recording & movie industry does not respect the rights of the people who make them money, and thus you can only use the paid-for content in ways they see fit. Even if I lived in a bunker where no one else could possibly see the movie I paid for, therefor I'm not 'sharing it illegally', I would still not be allowed in a blue moon to copy that movie to DVD for TV viewing. Someone will tell you to get an AppleTV. How about Apple give us one for free? Until this changes, people wanting to use their content in multiple locations will continue to download music & movies via torrents, legally or illegally.

Downloading video from itunes

I am in the process of trying to download a video from the itunes store. This download is now into four hours. Am I supposed to have the QuickTime that I see mentioned several times downloaded to speed this up?
Is this amount of time normal?

I am also having problems--I have an iMac G5, the video file is an episode of Battlestar Galactica. It takes four hours to download, then says "processing" file. When done "processing" the file starts to download all over again! This has occurred on both my iMac AND my Compaq laptop PC. What is up with that?
Anyone have any tips?

Cant download video from itunes! error 5002??

Similar Messages

Maybe you are looking for