Cant find base station after restarting... now what?

i just got the airport express today and and i have been trying to set it up for the past like 6 hours... at first nothing woudl work and i coudlnt get it to even start working however finally i was abl to get it to do the installation and get everything done however at the end when its ready updating everything a message pops up says " Airport Utility unable to find your base station after restarting.... blah blah blah" HOW DO I FIX THIS... please help .. thank you :]

The first basic troubleshooting procedure is to power cycle the entire network. If you have not already done this, now would be a good time.
Power off every device on the network in any order you want
Wait a few minutes
Start the 2Wire gateway first, and let it run for a full minute by itself
Start the AirPort Extreme next the same way
Keep starting devices one at a time a minute apart until everything is powered back up
Check the network
If you have already tried this a few times, please post back to let us know what other troubleshooting steps that you have performed, so we don't waste your time by asking you to do things that you have already done.

Similar Messages

  • "Airport was unable to find your base station after restarting"

    Trying to connect AX to my HP printer for wireless printing. Walk through the process of joining my wireless network, everything appears to work (finds my base station, finds my wireless network). When I finish the final step, macbook appears to hang but then comes back with this error message "Airport was unable to find your base station after restarting"..."problem rejoining the wireless network or finding the base station". I then go into Airport Utility again and base station is gone. I have to reset AX to factory setting (removing any profiles) before Utility recognizes AX again. I repeat process...same results, ugh. Any help would be appreciated.

    I updated to 7.3.1, and just wasted 3 hours getting my Airport Express working again. What a nightmare.
    Flashing amber light after update to 7.3.1 and not found by Airport Utility. Hard reset allows Airport Utility to find it, but after configuration never found again and get flashing amber light, until hard reset again...
    Here are the steps that worked for me to get back to 7.3. and functional Airport Express.
    1) I had ethernet connected, I was unclear whether ethernet doing anything but desperate. Performing reset from MacBook with airport on.
    2) Hard reset on Airport Express so that Airport Utility can find it. (i.e. press reset button for 5-10 seconds until light flashes amber 4 times. The factory reset did not seem to work.)
    3) Cross fingers that Airport Express shows up in Airport Utility. (Did most times for me, but not always.)
    4) Hold down Option key and select Check for Updates from Airport Utility application menu. This allows selecting old updates.
    5) Download 7.3.
    6) Click Manual Setup (for the Airport Express)
    7) Select Upload Firmware from the Base Station menu
    8) Select 7.3, apply, cross fingers
    After applying 7.3 may need to do one more hard reset, I am not sure if it showed up again on its own. However, once available in Airport Utility and once again with the 7.3 firmware, was able to configure and get working again as normal.
    Apple link with tips for firmware and Airport Utility:
    http://support.apple.com/kb/HT1218

  • Cant find based station after firmware update

    I just updated the firmware on airport extreme and now the airport utility cannot find it even tho I moved right in front of the 2wire modem. it has been working fine for several years before this update.

    The first basic troubleshooting procedure is to power cycle the entire network. If you have not already done this, now would be a good time.
    Power off every device on the network in any order you want
    Wait a few minutes
    Start the 2Wire gateway first, and let it run for a full minute by itself
    Start the AirPort Extreme next the same way
    Keep starting devices one at a time a minute apart until everything is powered back up
    Check the network
    If you have already tried this a few times, please post back to let us know what other troubleshooting steps that you have performed, so we don't waste your time by asking you to do things that you have already done.

  • IMac could not  'find'  base station. (Previously working)

    Today I found that my iMac (20" Core 2 Duo with built in Airport card) was not talking to my Airport Extreme 802.11n base station.
    The base station had a green light and was talking OK with another machine upstairs so there was nothing wrong with the internet connection (or the cable broadband router) or the base station.
    I re-booted the iMac but still no connection. I scanned for base stations from the Airport utility. Nothing found.
    So I did the factory reset on the base station and scanned again and this time it 'found' it. Set up the network (passwords etc) from scratch and everthing working OK.
    Except now it would not talk to the PC upstairs. Checked on the Airport utility to see what channel was in use and found it had defaulted to 13. No problem. I changed it to 6 (our normal channel) and waited for the base station to reboot. Base station re-booted fine (green light) and PC upstairs connected. Good.
    BUT. Now could not find base station from iMac again!
    So I went through the whole process again, once to make sure the fault was repeatable and once again to set a new channel to 10.
    Now everything works great again. Everything talking to everything else (including iMac and upstairs PC) but using channel 10 now instead of the old channel 6.
    I dont know why this fault should suddenly happen. Why a channel that has had no problems since install (months ago) should suddenly not work.
    The only thing different was the big Software Security download from Apple yesterday morning. But the network was OK for hours after that and there was no Airport software upgrades today (that I know of) and the base station is still on version 7.1.1.
    (One other strange thing I noticed. When running iStumbler after all this, I could see my network and the usual three other nearby networks near my home BUT they were all also now on channel 10 or 11 whereas they had all been on channel 6 previously just like mine had been. Weird.)
    I am in the UK in case things are different where you are.
    I would be interested to know if this has happened to you at some time especially in the last day or two.
    Thanks

    I don't know. I just reset the airport base station
    (before your post) and erased all network stuff to
    start from scratch.
    Should it use PPoE?
    That depends on your ISP. It would be in your ISP documentation.
    Should AppleTalk be active?
    TCP/IP and AFP (the replacement for AppleTalk) are required.

  • Utility can't find base station

    I'm trying to change the security protection on my base station but when I open the Airport Utility, it just scans for a long time and says "can't find base station." The station works fine but the utility can't find it. What should I do?

    I've had the same issue for several weeks also. Even reverting back to 7.1.1 I still have the problem. It's an issue for me, as the Airport Disk Utility doesn't recognize my USB disk.
    While restarting Aiport Extreme temporarily solves the problem, everytime I shut down my Mac, Airport Utility doesn't recognize my disk when I start up my Mac. Have you found out anything yet?

  • Can't configure my Snow base station after Hard Reset

    Hello -
    I am having trouble configuring my Snow base station after a hard reset.
    Airport Admin Utility will not see or connect to it.
    I get the error:
    "The AirPort admin utlity was unable to
    read the configuration file of the selected
    base station.
    An error occurred while reading the configuration."
    any suggestions?
    I need to completely erase it and give it a different configuration altogether.
    Any help would be appreciated.
    Regards - Dustin

    I can only offer sympathies. I have exactly the same problem.
    A question:
    1) After a hard reset of the ABS according to the procedures in Articles 106602 & 106685, at step 14 does Airport Admin(AA) find your ABS?
    (I can reliably get to this point, however loading default software fails. I noticed that the Airport ID is zeroed! )
    2) In AA have you tried connecting to 10.0.1.1 using your ABS password?
    3) Can you create a c2c network? (I can connect my iMacs together reliably, so it is not a radio noise issue.)
    I firmly believe this is a s/w issues somehow related to the recent upgrades. I only recenly bought my ABS, after replacing my Graphite for similar reasons. This is becoming unreasonablely time consuming and expensive.
    I know this is a bit 'blah, blah', but I'm scratchng around too and would appreciate help! (I had to drill a hole in the wall to get 'hardwired' to the net, so I could get on here, this is not good!)
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  • Unable to find base station

    I just got a Mac Pro and Airport Extreme 802.11n Base Station. I was able to set up the AEBS using the Mac Pro (running Leopard), and am able to connect to it using the Mac Pro without any problems. I also updated the firmware on the AEBS. Unfortunately, I am unable to connect to the AEBS using my laptops. I have a Macbook Pro and a Titanium Powerbook, both running 10.4.11. When I try to connect to the AEBS using Airport Utility 5.2.1 with either laptop, I get an "unable to find base station" message. Both laptops are in the same room as the Mac Pro (about 30' from the AEBS, which is in another room), and both are fitted with the original Apple Airport cards. I realize that I could install Leopard on the laptops to see if that did the trick, but I'd rather not go to all the trouble if I can help it. Any suggestions as to what may be wrong with the laptop setups that's interfering with my Airport reception? Thanks.

    Is the Mac Pro connected wirelessly or via a cable? I am guessing it is wired since you have to pay extra for the wireless.
    In your configuration make sure you have not enabled "Create a closed network". This turns off the SSID and will not allow it to be found by the laptops. And of course make sure you have not set Wireless Mode to OFF.
    Beyond that to test for interference you can change the radio mode to 802.11n (802.11a Compatible) and see if the Macbook Pro will work. This will force the Airport to use the 5GHz radio which removes most interference.
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