Cant fix on activation on imessage and facetime password error

I have been contact Apple Support on the phone with relay service as I am deaf and been trying to undersand and fix all fail I cant fix on imessage and facetime it all activation I put the right password but it failed I do it for 2 weeks no luck how can I fix to open imessage and facetime, I think my imessage and facetime is lock. Please help to open

I have been contact Apple Support on the phone with relay service as I am deaf and been trying to undersand and fix all fail I cant fix on imessage and facetime it all activation I put the right password but it failed I do it for 2 weeks no luck how can I fix to open imessage and facetime, I think my imessage and facetime is lock. Please help to open

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