Cant fully recieve video calls...when I accept, it...

Question

Hi,
for the last month I cannot fully receive incoming or even sometimes outcoming video calls. When somebody is calling me and I accept the video call, in 95% of the cases the skype keeps 'ringing', but nothing else really happens. I do not see the other person, neither hear any sound. Even though I 'pick up' the video call as usual, its just behaving as it is not answered. Sometimes the person who is calling me sees, that the video call already started (there are the seconds running), but nothing else happens.
I have to either wait for about 2min, before the skype ends the call itself, or I have to cancel Skype itself in Task manager. Sometimes even this doesnt work and I have to restart the computer.
I uninstalled Skype and downloaded the new version again. But the problem persists.
I've got windows 7.
Solved!
Go to Solution.

Answer 1

Try to reset all Skype settings.
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
Restart Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.