Cant get access to DPS Folio Producer
Suddenly last week I could not get access to the Folio Producer. It told me to contact support. But after having called 5 times only to be told that they will call me back - and not doing so, I hope you can help me. I was told that there is a problem with my Adobe ID?
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Similar Messages
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Viewing Folios with DPS Folio Producer and Adobe Content Viewer on IPad?
What is the path to viewing a folio, on an IPad, that has been published with the DPS Folio Producer.
Opening Adobe Content Viewer on IPad has no obvious path to the folio in the Producer.
There is no obvious path to the library in Adobe Content Viewer, either?
Logged in both with Adobe I.D.
Using ID CS6 on Windows.
Also as a Creative Cloud single member what is the process of being able to publish unlimited apps to the IPad.
Thank you in advance for your response.
James GoinsUnfortunately, if you're on Windows you have no process to publish an
app. You need a Mac.
I wish Adobe would allow Creative Cloud members to use the same process
that Pro and Enterprise subscribers have by exporting a zip file. You
still need a Mac but you can pretty much use any Mac you have access to.
With Creative Cloud to publish a Single Edition app, you must have
InDesign installed on a Mac and you generate the app by choosing create
app from the folio builder panel menu.
All that said, if you create a folio while signed into the folio builder
panel, that folio should show up in Adobe Content Viewer as long as
you're properly signed into it.
Bob -
How do I properly install DPS Folio Producer Tools? I keep getting an error message
I am working in Adobe InDesign CC 9.2
Mac OS X 10.7.5
When I open the Folio Builder Panel in InDesign this appears:
"You do not have a compatible Digital Publishing Plug-in. Click here to download the Folio Producer tools."
I have installed, uninstalled, reinstalled, these several times, and performed the two troubleshooting suggestions as throughly as possible
No progress yet -
Thumbnail View in DPS Folio Producer: Editor
Hi,
When will the thumbnail view for PDF folios become available in the DPS Folio Producer: Editor? This feature is waiting since a very long time to be implemented.
Or switch at least the behavior so the list view opens by default. Or remove the thumbnail view.
–YvesI'll pass the suggestions along to the Folio Producer team, thanks.
Neil -
DPS Folio producer / Organizer: library filters
Hello,
It would be great to be able to fill the "library filter" with several items in Folio Producer.
Thanks.Thank you for your replies.
It does list all of the articles, yes. Just no thumbnails.
We didn't export anything to PDF - they are all still indesign files...why would it have changed to PDF? Will the issue still work when submitting it to apple, if you can't see the thumbnails in the DPS folio producer organizer? -
WLC 5508 Cant get access via the Mgmt Interface
Hello everybody,
i have a wlc 5508 (version 7.0.98.0) , if i'm pinging the service port interface or try to get access via this interface, everythings is fine, but if cant get access via the management interface. (but its pingable)
the crazy thing is, that the LAP joined successful ti the wlc, but the Upgradetool (converting an AP to an LAP) doesnt work, because the tool cant reach the mgmt interface of the wlc.
there are no ACLs, which are blocking the traffic between wlc and my computer
Does anyone has an idea, what i've configured wrong???
regrads,
RoccoInterface Name Port Vlan Id IP Address Type Ap Mgr Guest
wlan1 1 16 172.16.2.10 Dynamic No No
management 1 2 172.16.1.10 Static Yes No
wlan2 1 220 172.16.3.10 Dynamic No No
service-port N/A N/A 10.75.100.99 Static No No
virtual N/A N/A 1.1.1.1 Static No No
and my Pc is in the 172.16.4 subnet
i have no access to the switch port, where the controller is connected to, but i know that this port permits access to the vlans which are used -
i tried to download the OS X mavericks and it failed. Now its saying my mac disk is broken and im stuck restarting my computer. I cant get access to my computer.
Hi,
have you tried booting your Mac from the recovery partition by holding cmd-r while booting? If that works, then start the Disk Utility from the menu and try a "Repair disk".
After the Disk Utility is finished, try the "Repair Permissions". Though this is a highly overrated "feature", it might even help in your situation. Do this repeatedly until nothing changes. This doesn't mean there won't be any messages left over.
Cheers,
Paul -
DPS Folio Producer: Editor
Hi
I've just noticed whenever we open a .Folio in the DPS Folio Producer: Organizer we are taken to the editor screen which uses Acrobat.com Workspaces.
Will this feature be effected by the retirement of workspaces? If so what will replace it? We currently have a lot of folios being shared with clients.
ThanksThe retirement of Workspaces should have no impact on the Digital Publishing Suite.
When you're taken to the editor screen from the Organizer, what do you see for the website address: https://digitalpublishing.acrobat.com or https://workspaces.acrobat.com? -
Pages of Folio have disappeared in DPS Folio Producer: Organizer
Hi there,
We designed our latest magazine issue and by default it was set to version 20. It was showing up fine at this point in the DPS Folio Producer Organizer. When we updated to the latest software we had quite a few issues, so in trying to fix those issues we updated the version of the folio to version 24. Now none of our pages are showing up in the DPS Folio Producer Organizer and our new issue is simply an empty shell (In the DPS Folio Producer Organizer, not in indesign though). I have updated all of the articles individually, but it's still saying our folio is empty on the DPS Folio Producer Organizer. What am I doing wrong? What can we do to fix it?Thank you for your replies.
It does list all of the articles, yes. Just no thumbnails.
We didn't export anything to PDF - they are all still indesign files...why would it have changed to PDF? Will the issue still work when submitting it to apple, if you can't see the thumbnails in the DPS folio producer organizer? -
Can I use one Adobe ID on DPS Folio producer to publish a folio to both iTunes and Googleplay?
My publication is being deployed across two stores, Googleplay and iTunes. I've created my content at uploaded the first folio (set to 1024 x 768) to Folio Producer. Can I get away with using that that one folio to publish to both apps?
For clarity, my iTunes app is Multi-folio with iTunes Subscription, and the Googleplay app is Multi-folio. Both are free (no retail content) and the folio contains no inline videos or panoramas.
Cheers,
RennyYes you can use one application id and publish to both iTunes and Google play using renditions :
http://helpx.adobe.com/digital-publishing-suite/help/creating-documents-multiple-devices.h tml
http://helpx.adobe.com/digital-publishing-suite/help/create-folio-renditions.html
I personally like to keep separate application id's for both stores since separate application id's ensure that I get Analytics for both stores separately and it also makes managing the folios easier, though there is some initial work involved when publishing folios, in the long term, it's more fruitful. -
DPS Folio Producer: Editor thumbnails are missing.
How to you get thumbnails to appear within the DPS dashboard?
I can see them in the list view, but not in the thumbnail view window. The appear fine on the iPad Adobe Viewer.
Thanks!Currently PDF articles don't display thumbnails in the folio editor.
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Hi.
I can not add cover preview in DPS organizer when i use Chrome. No problem in Firefox.
AntsAnts,
What version of Chrome are you using? I did a quick check using Version 22.0.1229.79 and I was able to add cover preview images as well as update existing cover preivew images. If you send me your version# I'll be happy to install it and investigate further.
Chris Massena
[email protected] -
I cant get access in my ipod folder
i can only edit my ipod from my library...i cant touch inside the ipod, the screen has everything in grey writing and wont let me delete/play songs out of my ipod! I just got a replacement ipod and it hasnt let me touch inside my ipod at all yet. The only way it can be updated is through the library first, i plug in my ipod, it says dont disconnect ipod while updating and then when it is done updating the songs from the library it automatically disconnects my ipod. What do i do?
Windows 2000Apparently, your iPod is set to update automatically. It sounds like you want to update manually;
http://docs.info.apple.com/article.html?artnum=61148
Cheers!
-Bryan -
I cant get access to time capsule.
Trouble started when I installed Snow Leopard. Back-ups work, but I can't get into the capsule to retrieve documents. Each time I try it all seems to freeze after taking a very long time to open the Time Capsule.
See #E4 in Time Machine - Troubleshooting.
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What is the best way to update a folio produced by someone else?
I need to update files that were created by someone else and have already been published in folio producer. The client has given me access to the folio via DPS folio producer. What is the best way to go about getting access to the InDesign files via Folio Producer? Or so I need to go back and get the InDesign files? Sorry if this has been addressed somewhere else recently but all the posts I have seen were older. Thanks.
I assume the folio was shared with you? If so, copy it in the folio producer so you have you own folio.
Then get the source files. You can then relink your copied folio to the InDesign files.
Maybe you are looking for
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