Cant get in to blackberry messenger

i have BB 8900 and 8520
my 8900 is fine i can get in to BBM
but my 8520 just got weird problem
i cant get in to blackberry meseenger
i tried to clicked it but no response (i can move my cursor right-left-up-down)
i tried to restart my blackberry but still can't get in
HELP meee

Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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I do not have blackberry messenger in my phone, Can i get a file and install it on my phone

I do not have blackberry messenger in my phone, Can i get a file and install it on my phone

Connect your device via USB-cable to the computer.
Launch Internet Explorer
Open this address: http://na.blackberry.com/eng/services/devices/
Click on "Update Now" button
Popup will be displayed, now open the applications list, find BB Messenger in the apps list and check it to install.

My Creative Cam wont work properly in MSN Messenger! I cant get the effects to work PLEASE HELP!

When I open the webcam centre everything works fine I can get all the effects...BUT when I open messenger (MSN) I get a good picture but when I open the effects window I cant get the effects to work in there.... I went to the creative site which tells me I can use this cam ok in MSN Messenger....Please help before I pull my hair outThankyouBillie-Jean x

I had the exact same issue but finally after much reading found that the Advanced Video FX utility must be activated first, then open the Web Cam Center.
On the upper left side just above your image is a Device Selection box. You may not redily recognize it as such.. Click on the down arrow just to the left of the Format tab and select the "Creative WebCam(With Video Effects)". Now try the effects. This did the trick for me. Hope it works for you!

I cant get my blackberry off the camera!

Can someone PLEASE help me, I cant get the camera setting off my phone, it keeps taking pics randomly and whenever I try and navigate away, it goes back on to take pics!!! I cant call, dial in nos, text, go on internet ANYTHING!!!! I took it to vodafone who said to update software, but that hasnt worked. I AM GOING INSANE!! PLEASE SOMEONE HELP!!!

eilsf2002, Greetings, and welcome to the BlackBerry.com Support Forums.
Look on your BlackBerry to Options > Screen/Keyboard. Scroll dow to the Convenience Key settings. Is your right or left key set for the Camera?
If so, choose that and scroll up to NONE, and make that the setting for now, and SAVE.
Now, over the next few days, see if that helps alleviate your problem.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Problems with blackberry messenger

im having problems with my blackberry messenger. Certain contacts on my bbm couldnt send messages to me it just came up as a red cross, so i deleted them and tried adding them again and now it just keeps saying pending. I cant add them and they cant add me. I wiped my phone and i had an email account set up on it so i could restore my contact list but now im having problems with that too.

janette21 wrote:
Hi I have been having problems with my internet and bbm I phoned my network and they told me different steps but none worked they then told me blackberry have my details and it will get fixed but its still not working can you help? X
Hi and Welcome to the Community!
That post is a tad bit confusing, especially lacking adequate punctuation to understand where your sentence breaks are. But, if I am interpreting it correctly, then your carrier already has escalated your case up to BlackBerry and you are waiting to hear back for status. Is that correct? If so, then until you hear back, you should have no expectation of functionality anyway. I suggest you either continue to wait or ring them back up and ask for status.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

URGENT HELP REQUIRED FOR BLACKBERRY MESSENGER ON CURVE 8320

Can anyone out there please help me. I have two invitations to join Blackberry Messenger that tells me where to go and download the software. When I try to download the 4.0 and 4.1 latest software, I get the error message that my phone is not able to do so.
I also tried to download via the Internet and Iget the same error message, can anyone help as I am in love with my smartphone and my wife is jealous that I give the phone more attention than she ever got.
Also can I type mails or send SMS through the Roxio desktop Interface? I do that easily with my Nokia PC Suite but it seems impossible with my BlackBerry.
Please help.
ibk

Hi and welcome to the forums!
There is no text option in Roxio media manager, it's sole function is to manage your media between PC and BB.
Do you have a data services Package with your carrier, as well as a text package?
Please let me know!
There is no group I know of for a Blackberry widows club....but somebody ought to start one, my wife would be the first to join
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

How do i find out who my blackberry messenger service provider is?

Hi bought a second hand vodafone blackberry in UK - now in barbados - want to use the blackberry messenger service .Went to the local phone companyies who explained the phone current subscriber needs to deactivate the service. I rang Vodafone uk states their are not the messenger subscriber for the phone. Is their a way on the phone i can find out who is the current subcriber is - and to de-activate it so i can get the activated with a local provider ? Thanks

hello,
please read the following article from the public knowledge base:
KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone
The previous owner of the device has linked his device to his carrier. In the article, in step 2 of the "seller" part he is supposed to have released the PIN of the device, so that you can link that PIN to your own carrier.
You need to contact the previous owner and ask them to do step 2.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

BlackBerry Messenger version 7.0.1.23 Fault

I have a BlackBerry 9360 (3G, Wi-Fi), 7.1 bundle 1717 (v7.1.0.569, Platform 9.6.0.86), BlackBerry Messenger version 7.0.1.23
The team originally had the version of BlackBerry OS 6 operating system, for months to upgrade to the latest available for the team that is the Blackberry OS 7.1.
Apparently the problem started when upgrading BlackBerry Messenger to the latest version (7.0.1.23), I installed it through the BlackBerry App World for my team.
The team has about 6 months of use working perfectly, until recently that within BlackBerry Messenger application does not update the profile picture. I tried everything to fix it, between this I:
1. Off and removed the battery long enough, the problem is solved partly because after the smart phone turns on the changing profile picture (but only sometimes), and when it does, it only once since before a second consecutive update the problem recurs, have to repeat the procedure.
2. I deleted and reinstalled the application without any success.
3. Reset the entire smart phone and reinstalled all applications again, without success.
4. I've used all sorts of different connections (including 3G, 2G, Wifi) and in all alike the same problem.
5. registered the BlackBerry smartphone with the wireless network, and also sent the service books through the application of e-mail settings on your smartphone. (Without success)
I would like to help me find a solution without resorting to absurd solutions like:
1. delete all contacts and add them one by one again, since I have 300 contacts! and that's not humanly possible, also a risk that after adding back the problem recurring.
2. get the battery every time you want to change my profile picture, (I do not buy a phone to get the battery every time you change a simple photo)
3. nor reset the phone, update or delete the application because as I said I already did and did not solve the problem.
otherwise I can not back up my contacts and I have the latest version of MSN BB and this does not bring this option, since all contact data is automatically saved in the cloud of my ID.
*** At first I thought it was just a glitch in the profile picture, but then I realized that after pulling off the battery did not keep him to publishing the names of my contacts, and the contacts reappeared I had removed, ie there is a problem with the transmission of data from my device to my cloud data of my ID, ie these are not synchronized properly and changes made by me (as the profile picture and editing contacts) not saved, strangely I have no problem with sending messages from my contacts in BlackBerry Messenger, I can normally chat with them, nor do I have a problem with any other application or with the transmission and receipt of data from the device. ***
Aja?, Now tell me, I do?

Hi Fanfan514
Welcome to BlackBerry Support Forums
If you're having problem with recent update , you can try reinstalling it again cleanly , but first On your Homescreen Go to Options > Device Application Management > Locate and delete BlackBerry Messenger from there.
KB10040 : How to view or remove installed application on a blackberry smartphone
After deleting perform a battery pull restart by removing the Battery while is device is POWERED ON , wait a min. then re-insert it back . let your device takes a long reboot , finally from your BlackBerry Browser browse to www.blackberry.com/bbm and download the most recent version available for your device .After reinstalling see if that helps
Please Note :
If you're having BBM7 then your BBM Contacts are integrated with your BlackBerry ID , after installing when you login with your BlackBerry ID your Contacts will be restored back , but if you're having any previous persion then first do a local backup , you can backup in your Media card, refer to this KB for further help:
KB20554 How to back up and restore the BlackBerry Messenger contact list
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry messenger app wont open

Well a couple of days ago, my blackberry froze so i decided to pull the battery out for a couple of seconds and put it back in again to resolve this. However, when i tried opening up the blackberry messenger app, it wouldn't open. The bbm app icon is still there, but it just doesn't let me open the app. Yes, i've rebooted it like a million times and yet i'm still having the same problem. I only paid £5 and activated my bbm last week, so i'm pretty sure it hasn't run out yet. Bbm has been working fine until now, and my phone is working fine too, but i have no idea how to get the app to work.

Please confirm that your phone is powered ON when you remove your battery; it won't work if your phone is OFF.
If that's not the case, reloading the OS to the phone using BlackBerry Desktop Software might do the trick. For most apps, I would suggest deleting the reinstalling the app itself but with BBM being a core app, you might not be able to do that so proceed with an OS reload.
Keep us posted on your progress.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

There was a problem during installation of blackberry messenger. Please try again

There was a problem during installation of blackberry messenger ( any application). Please try again, this is the message i get anytime i try to download or upgrade any application on my blackberry bold 9870. pls i need your help
Thanks
bellokeshi

bellokeshi wrote:
Blackberry appworld version: 4.0.0.63
OK, that is almost the latest version... .65 is later.
You can upgrade your AppWorld from using your BlackBerry browser to go to www.blackberry.com/appworld
After you upgrade, Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
IF then you don't see or can't find the AppWorld icon, please post back here.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Need help re installing blackberry messenger. i have spo...

need help re installing blackberry messenger. i have spoken to my network provider and they could not help and therefore refer me to you.

Okay, so, fast forward from July to now -
- I've visited my closest Apple store's genius bar twice now. (Over an hour and a half away.)
- My computer spent at least 8 hours behind their closed doors in the workshop
- Several complete erases of the harddrive have taken place
- Most of the Apple geniuses I dealt with were nice and very knowledgeable, but they were and still aren't 100% sure exactly what is wrong with my computer.
The good news is:
- They were able to at least get it running again, with a clean install from their servers of OS X Lion 10.7.5
- They believe that my problems stem from either 1 of 2 things:
- Faulty Hard Drive (even though it is brand new)
- The wrong build of software being installed.
Now, while the wrong build does seem like it could be the problem, it doesn't make sense in the aspect that all of the initial problems began when the first hard drive failed. The same problems continued when I changed out the failed hard drive with the brand spanking new one, and only slightly improved when I was able to successfully install the OS that came with the original disks for my computer. I'm not convinced this thing is back to normal, but hopefully I can make it last through getting a shiny new retina Macbook Pro in the coming future. Thank you so much to everyone who read and replied to this post!
- Andrew =)

Cant get bbm on my ipod?

Hello, I cant get bbm on my ipod x

I find no app titled bbm in the USA App store
The said that bbm was delays for iOS
http://www.usatoday.com/story/tech/2013/09/21/blackberry-postpones-bbm-ios-andro id-app-rollout/2848177/
SInce it is not in the App store I can't check if it is applicable to other than the iPhone. Since the iPod is not a phone it may not be compatible when it is rerelased

Strange Text in Blackberry Messenger

Anyone else had this..Started getting strange characters in the text when using Blackberry Messenger.
Totally random...sometimes it will be fine and then it will start randomly changing characters....hard to show here as I can't type them..but as if it is typing foreign characters...
It only happens in messenger.

Fonts are stored in several places, for example:
HD/System/Library/Fonts
HD/Library/Fonts
Home/Library/Fonts
Home/Library/Font Collections
The easiest way to sort them and avoid duplicates etc, is to use Font Book.app which you will find in either your Applications Folder, or in the Utility Folder.

Cant get rid of this symbol

Please can anyone help me.
I have a symbol on my Blackberry Curve 8520 which I cant get rid off.
The symbol looks like the Browser symbol but is yellow and there is a number 2 next to it
I have tried turning the phone off and removing the battery and still the symbol is there.
It also seems to be draining my battery very quickly.
Does anyone have any ideas.
Solved!
Go to Solution.

kstrong wrote:
Hi Jacqui,
Thank you so much for your help it has been driving me mad and no one I spoke to had the answer either. Where on earth did you find the answer?
Kelly
it is written in the manual that was shipped with your device.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

It won't let me download version 4.0 or 4.1 for my blackberry messenger.

Hi I have recently had a friend who has a blackberry storm and they just sent me a invite to be added to his blackberry messenger list but it says notice. Sorry, your device does not meet the system requirements that are needed to support BlackBerry Messenger for software Versions 4.0 and 4.1 so I tried to download it but it won't let me so I am wondering if figure out if it is fixable some how cause I realy want to talk to this contact through bb messenger my cell phone is a black berry curve 8330 series. please email me if there is away that it is possible.

Ok, do this, delete any pending request from that user, and tell that user to delete their pending request to you.
Get their PIN number (options > Status)
Now, you try adding that user by the PIN, not email.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Cant get in to blackberry messenger

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