Cant get ipad to charge or turn on the screen just stays black
i cant get my ipad to charge or turn on it just stays black
1. Try a reset (ignore)
2. Clean docking port with clean tooth brush
3. Try another wall socket
4. Try another cable (make sure it's an original Apple cable)
5. Try another charger (make sure it's an original Apple charger)
Similar Messages
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My iPhone 5 won't turn on, the screen just stays black!
My iPhone 5 won't turn on I have held the power button to see if it's dead or not and it doesn't seem to change the screen it just black I thought the battery could of died or something similar it only happened about 2 hours ago please help!
Hey Thermali,
Thanks for the question, and great troubleshooting so far. To completely isolate the issue, you may want to follow these steps:
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 15 minutes, if:
- The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
- The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
- Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
- If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
- If the display turns on, go to step 4.
- If the display remains black, go to next step.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
For additional information, see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks,
Matt M. -
I was at a friends house and I used her Ipod dock to charge my ipod before we left to go to her grandmas, before we left I checked it to see if it was charging and it was. So we left for a few hours and we came home and it was charged. Later on that night, before we went to bed I put my ipod on the SAME charger I used earlier that day. I woke up in the morning and tried turning it on and the screen stayed black so I paniced and put it on the charger some more and notcied the screen stayed black. We looked up what to do on the internet and it seems a lot of people were having this problem as well. Some of the people said to hold the home and power button at the same time and the apple sigh will appear and your ipod will be good again.. we tried that and nothing same black screen. I have no idea what to do with it and if it can be fixable.
Hello, Schell101.
Thank you for visiting Apple Support Communities.
You may find this article helpful in troubleshooting your issue.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Regards,
Jason H. -
My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected. We have tried holding the power and home button at the same time for several seconds, and the screen still stays black. Thanks!
Hello skdog I possibly think your ipod touch is black because it has not charged. If your dock is broken it might just mean the dock will be broken and so might be the USB port. You should see an Apple shop nearby and hand it over and see what they can do. I hope this information works!
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I accidentally dropped my iPad but it didn't crack. It just went black and I tried turning it on and off and it works but it just stays black and I don't know what to do I desperately need help.
I could not believe it, but it worked. If you have this problem, Here's my word to you: Don't give up! I tried this "magical" fix three times last night. Nothing (...x3!). Then, today I put it upside down on my ottoman and hit the back quite hard. I have no idea how this works and - even a s a scientist - I don"t care! My iPad is up and running again. Go figure... but I am thrilled!!! Thank you, forum. I never would have thought of this on my own. And you just saved me several hundred $$$!
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I have no idea what to do please help me!
Source: http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Locate a Service location: https://locate.apple.com (choose your country in the top right)
Call Apple for Mail-in Service (if available): http://support.apple.com/kb/he57
Set up service on your own or check options: https://selfsolve.apple.com
Questions about service and potential costs: http://www.apple.com/support/service/ (Choose your country after selecting your product) -
My Ipod touch wont turn on and screen just flashes black?
my ipod touch hasnt been working lately. I was at the beach and the battery died but we didnt have any chargers so i waited untill we got home to plug it in. When i did the ipod got really messed up and it would just turn off when i unplugged it. So i tried to restore it and when it started it said preparing ipod for restore and the screen would just turn off and start flashing a black screen. Ive tried regular and DFU restore but nothing works. Does anyone know how to fix this or if it is truely broken?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
So i was using my Ipad mini and the screen just went black what happend?
Please someone help me idk what happend?!?!?!?!
Hard Reset
Press and hold BOTH the Sleep/Wake button & the Home button until you see the Apple logo on the screen.
Peace, Clyde
if no result
recovery mode
open itunes on computer
plug cable into computer not iOS device
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808 -
Ipad will not charge or turn on the screen shows the red battery only
The ipad in question belonged to a friend of mine and it has never been dropped or damaged as long as he owned it. He did get it used from gamestop but there was not any visable damage. The ipad showed the red battery indicating it needed to be charged so I pluged it in for him a few hours later nothing I put it back on the charger over night the next day nothing. So thinking it was maybe the charger I took it home and charged it on mine which is for the ipad (iPad 3) and let it charge over night and it still did not have a charge. I tried holding down the home button and then the home button and the power button and nothing would happen. He has bought a new one but I am still wondering what went wrong with it, can any one tell me what happened or does anyone have an idea about it? Thanks a bunch and have a good day.
If you've tried different chargers & different cables, next inspect the 30-pin connector on the bottom of the iPad. Dust likes to live in there and impede contact with the charge cable. Get a clean toothbrush (or similar) and brush out the port. Even if you don't see any visible dust/lint, do it anyways. Afterwards, blow it out as well. The connectors in the 30-pin connector are very small and even the tiniest bit of dust can cause improper contact. While you're at it, check/clean the 30-pin cable as well.
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Is there something i can do to fix it? Or should I just send it in to apple?
-See if resetting the iPod will allow iTunes to see the iPod so that you can restore the iPod.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next seeif recovery mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Let the battery fully drain. Charge and try again
- Make an appointment at the Genius Bar of an Apple store or arrange fro service by Apple. -
How do I change the name of my ipod? It was used, i purchased it from a friend.
I have 4 pc's at home and an imac, but the ipod has the same error on all of them. sorry for not pointing that out, seems that it works only on a MAC OS X, cause my imac isn't an OS X and it can't read the ipod either, it recognizes it as an ipod,and gives me info on it, but it freezes up also when I try to open it...thanks for trying to help.
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Cannot get iPad 2 charged beyond 1%. All charging ports tried: AC adapter(s), USB 2 port on MacBook Pro. ITunes shows iPad only for a few seconds. iPad displays alternately: Apple logo, battery w/slim red band, then battery w/1% charged information. How can I get it to charge beyond 1% so I can proceed to troubleshoot?
I have had your exact problem with my old 3GS, now I cannot even get it to turn on, I still see that it is supposed to be charging though, but it never charges any so it seems.
I replaced the Lower Dock Connector Assembly back when it still charged while hooked to my PC, and it found it made no real difference.
http://www.amazon.com/gp/product/B003Y5YXLK/ref=oh_details_o05_s00_i00?ie=UTF8&p sc=1
At this point I am not sure if I should replace the battery and hope for the best, or just junk the phone, I cannot really sell it if I cannot reset it... -
I cant get my ipad 2 out of recovery. The apple icon stays on and nothing happens. I tried restoring it through Itunes but it comes up with a 3194 error code. I have the latest Itunes being 10.6.1.7 and the latest windows update.Can someone please help?
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
Can't get ipad to charge in car ups port
Can't get ipad to charge in ups port in car all other phone and others charge
ups port? You mean USB?
USB ports do not provide enough power to charge iPads. iPhones and other smaller devices need less power so can charge.
If your car has a cigarette lighter port you can get an adapter for it to charge the iPad. Those put out more power than the USB ports. -
I was looking at the settings and turn on the phone setting where a voice says the fuction and i cant get back to it to turn it off. i cant scroll to get back to the setting to turn it off.
1. Triple-click the line below to select it:
~/.Trash
2. Right-click or control-click the highlighted line and select
Services ▹ Show Info
from the contextual menu.* An Info dialog should open.
3. The dialog should show "You can read and write" in the Sharing & Permissions section. If that's not what it shows, click the padlock icon in the lower right corner of the window and enter your password when prompted. Use the plus- and minus-sign buttons to give yourself Read & Write access and "everyone" No Access. Delete any other entries in the access list.
4. In the General section, uncheck the box marked Locked if it's checked.
5. From the action menu (gear icon) at the bottom of the dialog, select Apply to enclosed items and confirm.
6. Close the Info window and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). Open a TextEdit window and paste into it (command-V). Select the line you just pasted and continue as above.
Remove the Norton/Symantec product by following the instructions on either of these pages:
Uninstalling your Norton product for Mac
Removing Symantec programs for Macintosh
If you have a different version of the product, the procedure may be different. Back up all data before making any changes.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Consider installing an ad-blocker and/or a selective cookie block such as the "Ghostery" Safari extension.
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