Cant get ipod touch to connect to my wi fi at home

I have just bought an ipod touch and it will not connect to my wireless system at home, first time on ipod, no idea why it wont accept my password, internet provider is virgin netgear wi fi on windows xp pc. will it ever work or is it just apple and windows will always have problems

Does the iPod see the network?
Do you get an error message?
Does it connect to other networks?
Have you tried:
- Resetting the iPod, Nothing will be lost
Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Powering off and gthen back on your router
- Reseting network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

Similar Messages

  • Wifi Problem - can't get iPod Touch to connect to Internet

    I've seen lots of posts and discussions around this issue but cannot seem to nail down a solution. I have no security or encryption whatsoever with my wireless router & network. Other devices can connect wirelessly with no problem but my iPod Touch, although it shows that it is connected to my wireless network with all the proper DNS settings, it cannot access the internet. Of course, none of the wifi-based apps will work as a result.
    Based on what I've deduced so far, I think the issue is that my brand new iPod Touch does not like my older Linksys WRK54G wireless router. That said, my brother's newer iPhone picked up my wireless network fine recently??
    Does anyone have any advice? Thanks.

    I have read all the posts and did all the numerous solutions/suggestions for 2 days now and what worked for me is this:
    I went to Dlink online and went to Wireless connection settings to change the SSID name as if I am using my router for the first time, then changed it to WPA 20 characters! then saved the settings. Do this on the original PC (in my case, a desktop linked to the router via Ethernet cable as I have 2 laptops running
    from that router as well. Note, before doing the "Save the settings"
    above, I reset the Dlink router (by putting a pin at the back of the unit,
    then turning it off and on including my separate Netcomm modem.
    You then go back to your Ipod touch/ Settings and Choose the new Network Name.GOOD LUCK.

  • TS1398 cant get ipod or iphone 3gs to connect to new router.

    Have had a new router, and I cant get ipod or iphone 3gs to connect to it.

    Does the iPod see the network?
    Do you get an error message?
    Does it connect to other networks?
    Have you tried:
    - Resetting the iPod, Nothing will be lost
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Powering off and gthen back on your router
    - Reseting network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections

  • My ipod touch is connected to the wifi but when I get on safari it says "cannot open page because not connected to internet." SOMEONE PLEASE HELP!!!!

    My ipod touch is connected to the wifi but when I get on safari it says "cannot open page because not connected to internet." SOMEONE PLEASE HELP!!!!

    - Reset the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Power off and then back on your router.
    - Reset network settings on the iPod: Settings>General>Reset>Reset Network settings
    - The troubleshjooting here:
    iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

  • When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software.  Is there a bug in the iPod program?

    When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software.  Is there a bug in the iPod program?

    If you have the first gen ipod touch as your information shows, then you would have to buy a software update:
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

  • TS1538 i need help because i need help getting my ipod touch to connect to windows vista and

    i need help getting my ipod touch to connect to windows because it keeps saying udb device not recognized and i tr\]ied restarting the settings!!!!!

    Have you tried here:
    iOS: Device not recognized in iTunes for Windows

  • Why can't I get my iPod touch to connect with my wifi?

    I am unable to get my iPod touch to connect to my wifi even though I've verified the password is correct.   Can anyone help?

    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect?
    Did the iPod connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • HT4623 icant get ipod touch to turn on. the picture says to connect to itunes. when i connect to computer it says to enter pass code but will not gog to screen to enter code.help please

    i can not get ipod touch to turn on.  it shows picture to  connect to itunes but it says to enter  pass code but will not gogto screen to enter code.  HELP PLEASE

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...

  • Okay so my Ipod Touch is connected to my computer which has charged my ipod before. Now when i plug it in, my ipod doesnt charge unless i move the charger around. Should I get a new charger, or what?

    Okay so my Ipod Touch is connected to my computer which has charged my ipod before. Now when i plug it in, my ipod doesnt charge unless i move the charger around. Should I get a new charger, or what?

    I could be the cable or it could be that the connecor in the iPod is damaged.  If the iPod is the problem replacing the cable will not help.  Look at the dock connector on the iPod and the contacts on the cable.

  • My ipod touch is connected but not recognized by my computer or by itunes

    my ipod touch is connected to my computer but is not recognized by either my computer or by itunes (but my old ipod is recognized by itunes) - why can i not get it to be read? (it charges, so i know the usb cable works)

    Did you try placing it in recovery mode:
    iPhone and iPod touch: Unable to update or restore
    In DFU mode:
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Ipod touch wont connect to windows or itunes

    My iPod touch is connected to my pc with a cable and it is getting charged, but it isnt being detected in devices or in iTunes and i really need to put music in there. How can i get the device to be detected???

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • IPod Touch cannot connect to wireless network

    I have a 1 TB, dual-band time capsule with a wireless network created to share our broadband internet connection for our main computer (the iMac), a windows PC, an iPhone 3G, and a 2nd gen iPod touch to connect to the internet. Wireless security for this network is WPA/WPA2 Personal. The windows box and the iPhone 3G connect without problem, but the iPod touch does not seem to connect correctly. The device sees the network, prompts for the password, and seems to be connected (wi-fi symbol visible in top left corner of device), but when trying to view a website using the Safari app, the screen dims and an endless "Connecting..." message is visible. Furthermore, when trying to update e-mail, I get a message that the connection to the server failed.
    It is worth noting that the iPod did not always have this problem. It was able to connect to the wi-fi network until a few weeks ago. This may have been due to the upgrade to Snow Leopard, or perhaps due to an incident where the windows PC lost its connection to the network. When this occurred, I had to disable all security on the network, connect the PC to the network, then re-enable security (as I had to do when first installing the Time Capsule; for whatever reason, the windows box had a hard time joining the network with security enabled). Anyway, one of these two events is the likely cause of the iPod suddenly being unable to connect; I'm sorry to say that I'm uncertain as to which one, because my wife uses the device sporadically, so we cannot pinpoint exactly when this difficulty started.
    As for attempted solutions, I tried resetting the iPod back to factory settings, only to have the same connection issues. I also changed the network security settings to None, and attempted to connect the iPod to the network (even though it should have no problem connecting to a secure network), but still no go. I am short on ideas for a fix, and would gladly welcome any advice the community has to offer. Thank you in advance for your assistance.

    Pretty much the same thing happened to me. My new Touch connects fine to my work wireless network (WEP64) - still does. But my home wireless network is SOL. I can join the router, wireless icon is in upper left corner (although gray, not green). I can even see the Touch from my router (Verizon FIOS). All other laptops in the house including wireless TiVo work flawlessly. I have not undone my security on my router yet - looks like it won't help. I have tried using static IP and I can still see iPod from router. But I cannot browse, go to AppStore, check email (which works great from work network), and have exact same error messages as above post. It has to be a security thing somewhere, I just didn't want to mess with router if I didn't have to. If I figure it out, I will post here........

  • My iPod Touch is connected to my house internet and every few hours, it doesn't work so I have to shut it off and turn it back on which makes my iPod slower, how do I make it connect the whole time?

    My iPod Touch is connected to my house internet and every few hours, it doesn't work so I have to shut it off and turn it back on which makes my iPod slower, how do I make it connect the whole time?

    Device Not Recognised
    For PC
    http://support.apple.com/kb/TS1538
    For Mac
    http://support.apple.com/kb/ts1591

  • My ipod touch is connected to the computer but itunes is not recognizing it. help please !

    My ipod touch is connected to the computer but itunes is not recognizing it. I need help please. I've tried restarting both my ipod & the computer and also unistalling itunes and loading it again, nothing is working.

    Assuming you have a PC, start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • My ipod touch is connected to wi-fi but not access safari, youtube, itunes, app store safari even tells me that is not connected to internet, also had trouble at first because I could not connect to wi-fi, afternoon much as told me that the password was i

    my ipod touch is connected to wi-fi but not access safari, youtube, itunes, app store, safari even tells me that is not connected to internet, also had trouble at first because I could not connect to wi-fi, afternoon much as told me that the password was incorrect when it was correct, please tell me as I do to let me access youtube, safari, app store, i tunes...
    thanks

    - Reset the iPOd. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections

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