Cant get itunes 10.6.1.7 to update to 10.6.3, window listing upgrade does nothing once pressed
trying to update itunes 6.1.7 to 6.3 thru store/itunes software. message appears update available, upon pressing okay, disappears with no result.
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple website:
http://www.apple.com/itunes/download/
Does that go through any better for you?
Similar Messages
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I cant get itunes to work on my new Sony Vaio. Im running Windows 8.1.
i cant get itunes to work on my new Sony Vaio. Im running Windows 8.1. Anyone have a fix?
Hello philtapevans,
The following article provides information and steps that can help get iTunes installed on your computer.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
Allen -
HT1420 Cant get itunes to open.Error message:"its on a locked Cant get itunes to
Cant get itunes to open.Error message:"its on a locked disk." What does this mean??!!
ok heres what u gotta do
yes i know its alot of steps but if you do them right it will work.
1.remove all active versions of itunes
2.then restart as it asks you to do, if it doesnt ask do it your self
3.unplug ipod
4.remove ipod software
5. restart
6.install the cd the ipod came w/
7.when it asks you if you want to upgrade itunes say yes
8.download the file
9.intall the newest version
10.restart
if you have done exactly these steps(exactly in this order)then itunes should be working now -
On set up I am frozen on screen which ioS 6 cant get itunes to sync
On set up I am frozen on screen which ioS 6 cant get itunes to sync and I can turn the IPAD mini on but has no apps and is un responsive. When checking with computer its downloaded my pictures from Old ipad but I can see no apps or differing screens.
It is basically just a zombie machine with a screen with IOS6 on it. I have left it on with WIFI over night and still nothing.
I only bought this yesterday
HelpIn windows goto control panel>add and remove and uninstall itunes AND quicktime.
Now go here and follow ALL steps for cleaning itunes and quicktime out (Don't download or install yet) http://docs.info.apple.com/article.html?artnum=93976
Scan for malware with ewido http://www.ewido.com
DISABLE ANTIVIRUS and security programs, then go here and instal "Quicktime WITHOUT itunes" http://www.apple.com/quicktime/download/standalone.html
Reboot, disable antivirus again then goto apple.com and download/install itunes -
Cant get itunes to install it keeps saying HRESULT:0x80073712 please help!!!
I cant get itunes to install on my computer. I uninstalled it and now it wont let me reinstall. It keeps saying error HRESULT:0x80073712 please HELP!!
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
I've changed my "My Music" folder and now I cant get iTunes to run!
Ok, Maybe some has a fix for this - I am running Vista and I have moved my "My Music" folder from its original location to its own dedicated hard drive (F:). Now when I install and try to run any iTunes version I get the error "The folder iTunes cannot be found or created and is required. The Default location for this folder is inside the "Music" Folder." I have even gone so far as to create a Music folder under Users\"current user"\ . Does anyone have a workaround or fix to this - I will have to take this computer back if I cant get Itunes to work on it.
IF you are able to get iTunes open you need to go into preferences and change the location of your music directory (Under Advanced) If you are unable to access iTunes you need to recreate the iTunes folder under my music... open up the directory on your F drive and copy the XML document. Place it into the iTunes directory under my music. Open that file up in an HTML editor and change the location of your files in the line that looks like this...
file://localhost/C:/Documents%20and%20Settings/*You're Name*/My%20Documents/My%20Music/iTunes/iTunes%20Music/
Change the C: to the F: and update the rest of the path to point to the right directory. I hope this helps! -
i cant get i cant get itunes to open! Help!!!
Refer to this article to remove SC files:
http://support.apple.com/kb/TS2363
Then proceed to repair your QuickTime.
START > CONTROL PANEL > PROGRAMS N FEATURES > highlight QUICKTIME and click CHANGE then REPAIR. -
why i cant get itunes 10.5
iTunes v10.5 requires that your iMac is running Leopard OS 10.5.x. What OS are you running?
What model iMac do you have? Then we can determine if your iMac can run Leopard.
Cheers, Tom -
How do I fix this? I cant get iTunes to let me sign it. I keep getting cookies error. I have allowed iTunes in cookies.
I am also getting review acct, which I have.That may be an incompatibility between Hotmail and Firefox 10.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode -
Please sort out the V 11.1.4 problems as I cant get iTunes to work now. You need to have a new version asap
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Cant get itunes to sync iphone or ipad or ipod
cant get itunes to sync with iphone or other devices?
I did that and the device driver is correct, at least there is no error triangle there. I have no third party software that should interfere, so I'm back to square one. When I plug the device in to the PC with the USB the device shows up in itunes. When I remover the USB the device disappears, so it is not finding it wirelessly. I have checked and unchecked the sync this device over wifi and reapplied the settings and still it won't hold. I don't know what else to do. Is Apple going to release a fix for this?
When I was going thru the steps to uninstall and reinstall itunes, the apple device support program would not uninstall so I skipped it and went on. Itunes works but not wireless. Would that make a difference?
This is frustrating that Apple would release something so flawed. Was this never tested? Seems so simple and so basic. -
How do I get itunes to recognize my bookmarks in Mozilla. When I sync my iphone, it does not give an option to sync Mozilla, only IE and Safari
Hello pbdanner,
It seems your iPhone isn't recognized in iTunes for Windows. The following article provides troubleshooting steps which may help you find a solution:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D -
How do i share itunes music? I have a Mac and she is on Windows. She does not have an iTunes or iCloud ID.
You could install iTunes on her PC, then sign in using your ID and activate her computer (iTunes menu bar: Store Authorize This Computer) in order to download your previous purchased media files.
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I have the 5S and there is a check mark next to no sound when phone is in lock mode that prevents me from getting my calls and messages. How can I turn that off? Clicking it does nothing. Please help! Thanks!
Thanks for taking the time to try to help me. . I checked and the Do not disturb is off. The check is still there stopping calls from coming in when phone is locked. Any other ideas? Thanks again!
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I am not good with computers. I am trying to get my iTunes onto this new laptop but it says I am only allowed to have it on 5 computers and I must take it off one to ut it on this new laptop. Problem is, apart from my iPad, I have lost one laptop and two have been broken beyond repair so I am unable to take it off! Anyone any ideas? I have tried to get iTunes support but cant get past the "date of purchase" as I can only guess when I bought my ipod (2009)
Hang on...
You can only authorise the songs you purchase from the iTunes Store to play on five computers.
You can download and install iTunes (the iTunes programme) onto as many computers as you wish.
Two different things.
Assuming therefore, that your problem is that you have authorised five computers, but now no longer have some of them, you need to de-authorise all your computers and then re-authorise the computers you still have.
To de-authorise your computers, go to your account in the iTunes Store and look for the Deauthorise All button.
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