Cant Get Main Screen To Sleep And Backlight Wont Shut Off

I have tried changing the settings of the backlight in the options menu...wont work.
Backlight is constantly on, keyboard and track ball lights all on.
Tried it plugged in, un-plugged and still wont go off.
Only way it goes off is when it is in the case.
HELP
Solved!
Go to Solution.

Please?
With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
Now see if the backlight will power down.
At Options > Screen/Keyboard, what is your timeout set to?
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