Cant get my printer to work with Windows Vista

I have a Deskjet 932C printer. I bought my computer 2 years ago and my printer worked just fine with Windows Vista. We just moved so I had to take everything apart and put it back together. Now I cant get my software to install that came with my printer and when I plug the USB cable in its not reading that there is new hardware. Can someone help me???

shortyk wrote:
I have a Deskjet 932C printer. I bought my computer 2 years ago and my printer worked just fine with Windows Vista. We just moved so I had to take everything apart and put it back together. Now I cant get my software to install that came with my printer and when I plug the USB cable in its not reading that there is new hardware. Can someone help me???
If the printer was installed previously then you would not detect new hardware when plugging the printer in.  Go to Start, Control Panel, Printers and check for an existing Deskjet 900 series printer.  If this printer exists in the list double click on it and check to see if the printer is shown as offline or paused.  If so correct the issue by clicking the appropriate line.
If the printer does not show as installed then install it as shown here. If this does not correct the issue then unplug the USB cable, then go to the device manager and delete the ports associates with the USB printer and allow the system to rediscover the USB devices.  
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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