Cant get my serial number :-(

Trying to install PS Elements 10 for the first time... entered the redemption code to get my serial number and the error screen is telling me that " The redemption code you entered does not exist". Not sure how to find my serial number now.... This is the first PS i've purchased so hopefully I can get it fixed pretty quick..... Any ideas are greatly appreciated....
Thanks so much..

You'll probably have to contact Adobe support:
http://helpx.adobe.com/contact/
Due to the holiday weekend, it might mean waiting until Tuesday.
Ken

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    Gesendet mit meinem Asus Ultrabook
    2015-05-01 0:27 GMT+02:00 Jeff A Wright <[email protected]>:
        Hey Nerds, How can i get my serial number again?
    Jeff A Wright
    <https://forums.adobe.com/people/JeffAWright?et=watches.email.outcome>
    marked Ned Murphy
    <https://forums.adobe.com/people/Ned+Murphy?et=watches.email.outcome>'s
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    <https://forums.adobe.com/message/7486560?et=watches.email.outcome#7486560>

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