Cant get online. Keep getting mozilla crash reporter. How to fix?

Everytine I try to get online thru firefox on my home computer, I get the same error message:
Were sorry firefox had a problem and crashed. Well try to restore your tabs and windows when it restarts. I check the box for Tell Mozilla about this crash so they can fix. I enter my enail address so you can contact me. However I havent recvd a reply yet. Been going on for several days now. Please tell me what to do. Thank you

What kind of system is it, Windows or Mac?
Try starting Firefox in its Safe Mode.
Windows: hold down the Shift key when starting Firefox
Mac: hold down the option key when starting Firefox
A small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Can you get Firefox to run? If so, please go to the about:crashes page and get the crash report IDs that can help us view your crash reports. The lst section of this article describes the steps: "[[Firefox Crashes]]"

Similar Messages

Installed update to different program - Foxfire 5 closed - won't reopen.-Get Mozilla Crash Report-uninstalled-reinstalled twice-still get same error msg.

FireFox 5 was working fine. Got a message about one of my other programs had an update available. I installed the update and it needed to shutdown the system to take effect. I clicked OK. The system shut down and restarted and a Mozilla Crash Reporter message came up when it tried to reload FireFox. I've tried totally uninstalling FireFox (twice) and re installing it but I still get the same error message when I try to start the program.
Don't know what else I can do???

Google ATI Firefox crash. You'll see ATI video cards have multiple problems with Firefox and also internet videos. Also, note the dates these problems occurred - many are 2011...

Firefox crashed now when I try to open it get Mozilla Crash Reporter

''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/788208]''
Firefox crashed unexpectedly. ow when I try to open it all I get is a Crash Reporter box. Dont have a location bar to enter a crash ID.

Try a clean (re)install:
* Download a fresh Firefox copy and save the file to the desktop.
* http://www.mozilla.com/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
* It may not be necessary to create a new profile, so first try if it works with your current profile and if not then create a new profile.
Your current bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
See also:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Firefox will not open i get mozilla crash reporter and nothing else

When I try to open Mozilla the crash reporter comes up. The restart firefox option does not work

Hold down the shift key when starting Firefox, this will put you in Safe Mode. If it starts ok then you have an extension or a plugin that is causing the problem. If this is the case then proceed here:
https://support.mozilla.org/en-US/kb/Troubleshooting%20extensions%20and%20themes

Always get Mozilla Crash Reporter when quitting internal application - version 3.5.5

bp-80fdb795-15cd-42f1-8460-c55ce2130322
Older sessions:
bp-65e47854-5b17-45a6-bf95-a196b2121011 10/11/2012 9:43 AM
bp-98dc7f30-8150-48fa-be89-ed39d2121010 10/10/2012 5:00 PM
bp-bb6775f4-2cad-4abe-80e9-5007f2121010 10/10/2012 10:22 AM
bp-cf199f73-a868-445d-aa02-29e992120906 9/6/2012 7:24 AM

Using a browser version that old is not safe at all, and bad for the web. Once you update if you are still getting a crash, please come back and give us the crash ID.

Fire fox crash I keep getting Mozilla crash report. How can i fix this

I am getting an error message when I try to open an item that firefox crash

Here are some suggestions for getting the best results from this site.
Create a user profile that accurately reflects the type of hardware you're using and your version of the Mac OS, or include that information in your first message.
Give details of the problem. A statement such as "it doesn't work" conveys no information. If it did work, you wouldn't be here. Instead, you should post something like this: "I did A; I was expecting B; but I got C instead." Include the complete text of any error messages you saw and where you saw them: in an application window, a CrashReporter window, a log, or whatever. Also include the steps you’ve taken yourself, if any, to try to resolve the issue. If the problem is of recent origin, did you make any changes to your setup just before you first noticed it?
Search the discussions for answered questions similar to yours before posting. If you found any relevant information, but it didn't help, include details.
Post in the appropriate discussion area. Usually that means the area for the type of Mac you're using, if the problem is hardware-related, or for the Mac OS version you’re running, if it’s more software-related. Some other Apple technologies have their own discussion areas.
Is the problem reproducible or intermittent? That is, does it always manifest itself when you take a certain action, or only at unpredictable times?
If asking about third-party software, specify what it is, the website where you got it (if applicable), and what version you have. Ask the developer for help first. Include the results of that contact in your message: what you did, and what happened.

Firefox 3.5.9 won't open even in safe mode i get error message ''mozilla crash reporter'' how do i fix this?

i cant open firefox anymore! :( do i need to uninstall it?
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; Media Center PC 2.8)

i cant open firefox anymore! :( do i need to uninstall it?
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; Media Center PC 2.8)

Keep getting false Mozilla Crash Reporter messages

I keep getting false Mozilla Crash Reporter messages. I can just close them and continue on. When I get that message I can't open another Firefox window until I close that message. Can someone please help me?

For today 8/20
bp-2ae959bd-af39-4b83-80e0-279662110820
bp-2ae959bd-af39-4b83-80e0-279662110820
bp-12a9efd2-5b12-4e98-8bcc-4a8e12110820
bp-3e920b20-fada-448f-b498-baa9d2110820
bp-2bcb5ad7-6c27-47dc-84a5-cb49a2110820
bp-7bc6bd4b-5ae8-43f1-bb91-fbc582110820
bp-902acdbd-5452-407d-94d7-9cb182110820
bp-a924868f-4984-43c6-9ab1-050992110820
bp-d26ef87a-5ad2-4919-887a-f05b22110820
bp-ba3be493-9908-4927-b95a-0de812110820
bp-2d3238e8-4bff-4e5f-977d-b54232110820
bp-1160ef30-95ee-48c2-bc87-fd9a82110820
bp-a50763c1-8c2b-41ef-968b-b46cb2110820

Why do I keep getting the mozilla crash report every time I try to open firefox. It won't open. One day my computer just shut down by itself and when I tried to reopen mozilla it wouldn't and I got this crash report.

On the crash report it gives me to options;restart firefox or quit. I've clicked on both of these and nothing has happened I just keep getting the crash report. I have tried uninstalling and installing and still nothing works.

For today 8/20
bp-2ae959bd-af39-4b83-80e0-279662110820
bp-2ae959bd-af39-4b83-80e0-279662110820
bp-12a9efd2-5b12-4e98-8bcc-4a8e12110820
bp-3e920b20-fada-448f-b498-baa9d2110820
bp-2bcb5ad7-6c27-47dc-84a5-cb49a2110820
bp-7bc6bd4b-5ae8-43f1-bb91-fbc582110820
bp-902acdbd-5452-407d-94d7-9cb182110820
bp-a924868f-4984-43c6-9ab1-050992110820
bp-d26ef87a-5ad2-4919-887a-f05b22110820
bp-ba3be493-9908-4927-b95a-0de812110820
bp-2d3238e8-4bff-4e5f-977d-b54232110820
bp-1160ef30-95ee-48c2-bc87-fd9a82110820
bp-a50763c1-8c2b-41ef-968b-b46cb2110820

I can't open firefox. The home page doesn't come up, I just keep getting the Crash Reporter asking to restart/quit but every time I do this the same message comes back.

I can't open Firefox. The home page doesn't come up, I just keep getting the Crash Reporter asking me to restart/quit but every time I do this the same message comes back. I've not been able to use Firefox for days now.

Since a few days we have a lot of crashes with [http://www.trusteer.com/product/trusteer-rapport Trusteer Rapport]. If you have this program, try to disable it and see if that stops the crashing. 
You can stop Rapport using Start Menu > Programs > Trusteer Rapport > Stop Rapport 
You can ask their helpdesk when an updated version of their product will be made available or, if you don't need this software, uninstall it. 
http://www.trusteer.com/support/en/report-problem 
If you do not have Rapport, then we need to have a crash report ID. When you send Mozilla a crash report it just puts it in a giant database. We have no way of looking it up without the Report ID. I have no idea what is wrong without looking up the crash report. Please get the Report ID of your latest crash report. 
See https://support.mozilla.com/en-US/kb/Firefox%20crashes 
or http://kb.mozillazine.org/Firefox_crashes

I just updated my RAM and I keep getting a crash report. I have a 21.5 Inch mid 2010 imac. I also am experiencing slow load times and when I try to open Final Cut it says that quartz extreme is not compatible and that I have no VRAM even though I do.

I just updated my RAM (replaced the two 2 gig cards with two Corsair 8 gig cards) and I keep getting a crash report. I have a 21.5 Inch mid 2010 imac. I also am experiencing slow load times with Photoshop and when I try to open Final Cut it says that quartz extreme is not compatible and that I have no VRAM even though I do.
Here is the crash report:
Interval Since Last Panic Report: 5426204 sec
Panics Since Last Report:          2
Anonymous UUID:                    2DD57DDB-BB42-5614-395A-CA6225BDAFD9
Wed Mar 20 11:36:53 2013
panic(cpu 0 caller 0xffffff801aa43d8e): "a freed zone element has been modified in zone: maps"@/SourceCache/xnu/xnu-2050.18.24/osfmk/kern/zalloc.c:219
Backtrace (CPU 0), Frame : Return Address
0xffffff81eb0eb950 : 0xffffff801aa1d626
0xffffff81eb0eb9c0 : 0xffffff801aa43d8e
0xffffff81eb0eba00 : 0xffffff801aa435d2
0xffffff81eb0ebae0 : 0xffffff801aa663f7
0xffffff81eb0ebb20 : 0xffffff801aa67398
0xffffff81eb0ebc70 : 0xffffff801aa6887c
0xffffff81eb0ebd20 : 0xffffff801ad5b8fe
0xffffff81eb0ebf50 : 0xffffff801ade182a
0xffffff81eb0ebfb0 : 0xffffff801aaced33
BSD process name corresponding to current thread: launchd
Mac OS version:
Not yet set
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide:     0x000000001a800000
Kernel text base: 0xffffff801aa00000
System model name: iMac11,2 (Mac-F2238AC8)
System uptime in nanoseconds: 1070542822
last loaded kext at 707348380: com.apple.driver.AppleIRController    320.15 (addr 0xffffff7f9c53e000, size 28672)
loaded kexts:
at.obdev.nke.LittleSnitch    3908
com.apple.driver.AppleIRController    320.15
com.apple.driver.AppleUSBCardReader    3.1.0
com.apple.driver.AppleFileSystemDriver    3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    34
com.apple.iokit.SCSITaskUserClient    3.5.1
com.apple.driver.XsanFilter    404
com.apple.iokit.IOAHCIBlockStorage    2.2.2
com.apple.driver.AppleUSBHub    5.2.5
com.apple.driver.AppleFWOHCI    4.9.6
com.apple.driver.AirPort.Atheros40    600.70.23
com.apple.driver.AppleUSBEHCI    5.4.0
com.apple.driver.AppleAHCIPort    2.4.1
com.apple.iokit.AppleBCM5701Ethernet    3.2.5b3
com.apple.driver.AppleUSBUHCI    5.2.5
com.apple.driver.AppleEFINVRAM    1.6.1
com.apple.driver.AppleACPIButtons    1.6
com.apple.driver.AppleRTC    1.5
com.apple.driver.AppleHPET    1.7
com.apple.driver.AppleSMBIOS    1.9
com.apple.driver.AppleACPIEC    1.6
com.apple.driver.AppleAPIC    1.6
com.apple.driver.AppleIntelCPUPowerManagementClient    196.0.0
com.apple.nke.applicationfirewall    4.0.39
com.apple.security.quarantine    2
com.apple.driver.AppleIntelCPUPowerManagement    196.0.0
com.apple.iokit.IOUSBHIDDriver    5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice    3.5.1
com.apple.iokit.IOUSBMassStorageClass    3.5.0
com.apple.driver.AppleUSBMergeNub    5.2.5
com.apple.driver.AppleUSBComposite    5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.5.1
com.apple.iokit.IOBDStorageFamily    1.7
com.apple.iokit.IODVDStorageFamily    1.7.1
com.apple.iokit.IOCDStorageFamily    1.7.1
com.apple.iokit.IOAHCISerialATAPI    2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.1
com.apple.iokit.IOUSBUserClient    5.2.5
com.apple.iokit.IOFireWireFamily    4.5.5
com.apple.iokit.IO80211Family    500.15
com.apple.iokit.IOAHCIFamily    2.2.1
com.apple.iokit.IOEthernetAVBController    1.0.2b1
com.apple.iokit.IONetworkingFamily    3.0
com.apple.iokit.IOUSBFamily    5.4.0
com.apple.driver.AppleEFIRuntime    1.6.1
com.apple.iokit.IOHIDFamily    1.8.0
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    220
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    7
com.apple.driver.DiskImages    344
com.apple.iokit.IOStorageFamily    1.8
com.apple.driver.AppleKeyStore    28.21
com.apple.driver.AppleACPIPlatform    1.6
com.apple.iokit.IOPCIFamily    2.7.2
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.corecrypto    1.0
Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.2 GHz, 16 GB, SMC 1.64f5
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 0 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3

There have been a few reports on here where Corsair RAM seems to have caused users a lot of grief with crashes.
The recommendation on here, mostly, is to only buy RAM from macsales.com or crucial.com as they guarantee their modules will work and offer a no quibble lifetime guarantee.
I'd put the original RAM back in, return the Corsair chips for a refund and re-order from one of those two companies.
http://eshop.macsales.com/shop/apple/memory/iMac
http://www.crucial.com/

Firefox will not open at all. I only get the Mozilla Crash Reporter over and over.

After updating yesterday, Firefox will not open. I repeatedly get the Mozilla Crash Reporter. I've scanned my computer for malware, I've tried to open it in safe mode (it won't), I've completely uninstalled and reinstalled Mozilla, but nothing works. Each time I reinstall, I still get the Mozilla Crash Reporter. The program will not open at all.
I ran my crash ID. Here is the info: bp-eff196eb-ed21-45ee-83c6-e0fc42130123

hello, this crash is caused by Websense Endpoint security software that is running on the system. please try to install all the updates for this program that are available...

How do I get past the Mozilla Crash Reporter window?

I cannot get Firefox to work. Every time I open it a Mozilla Crash Reporter window opens up with the options to Restart or Quit Firefox. Neither of these work.
I have the five most recent ID report numbers as suggested in previous posts. Please advise where to go from here.
bp-dc516e11-d27b-47b5-aa94-b69ab2131007
bp-4a781805-f7a0-4df9-8ecb-d491b2131007
bp-ac6aabe9-c2a8-48b2-a98e-f634c2130930
bp-915a3b9c-0518-4ab1-9186-4931b2130930
bp-00fa361b-7049-4ec1-8674-becf12120726

Also note that the crash reports state you are using Firefox 11, please update that, as this crash may have been fixed in the past year.
* [[Update Firefox to the latest version]]

Firefox won't open I get a "Mozilla crash reporter" message instead.

I bought a new computer and downloaded Firefox. I had brought my settings over with Easy Transfer and everything worked a few times. Now when I try to open FF it immediately shuts down and gives me an crash reporter message. It doesn't actually open up it just goes directly to the crash reporter message. I've done that a few times. I uninstalled the program and then did a new download a few times and it's still happening. Please help. I've never gotten a response from m numerous crash messages I've sent in and I've posted on this forum and then can't find it. I feel like I've fallen through the FF black hole. Do I exist??

See http://kb.mozillazine.org/Firefox_crashes and [[Firefox crashes]]
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). 
You can find the IDs of the submitted crash reports on the about:crashes page. 
You can open the about:crashes page via the location bar, just like you open a website. 
See: http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter) and [[Mozilla Crash Reporter|Mozilla Crash Reporter: Breakpad]]

When opening Firefox, all I get is the Mozilla Crash Reporter

Clicking on Firefox icon takes me directly to the Mozilla Crash Reporter. Restarting and exiting have no effect. The "report" has been submitted numerous times with no response - have no crash ID assigned
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; GTB6.3; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Try a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Cant get online. Keep getting mozilla crash reporter. How to fix?

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