CANT GET OUT OF SAFE MODE, ZEN TO

hi all,?am having problems with my zen touch, firstly couldnt get the thing to load music,to which i re installed the old, then the?latest firmware for it to see if this would solve the problem. during the upload of the new firmware it said player was rebooting, which it was, but message never vanished fron the pc, and player rebooted in safemode saying it had firm ware problems, have tried to reload firmware via the pc but although pc recognise's that iys connected, when io try to upload new firmware now says player not connected!!!!!!
!!! Very fraustrating :angry:, can anyone please help
!!! Cheers Mark?P.S im not to good on technical terms re computers so laymans terms please!!!!

Hi,
You can also try this registry fix:
Safe boot is administered in the registry:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Option]
"OptionValue"=dword:00000001
You can change OptionValue back to 0 the return to normal mode (after reboot).
Kate Li
TechNet Community Support

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    Hi,
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