Cant get past the install options page

When I initially access the setup screen I get "Adobe acrobat 3d cannot be installed without adobe framemaker, robohelp or captivate because at least one of these products is required for activation of adobe tech comm. Suite and adobe acrobat 3d cant be activated without activating the suite". I then get through the Welcome to installer page and Liscense agrrement. In the Installation Options page I have an X for top level adobe TCS and 4 Xs for the next four products. Only acrobat 3d does not have an X. When I try to click Next I get "Please select at least one product to continue. Does not let me select one." but it does not let me pick one. I already had framemaker 8 and a trial of robohelp installed, should I uninstall them? The TCS was an upgrade product so that is why I kept the older programs. Any help you may provide is greatly appreciated.

Billy,
You must completely uninstall the other products completely before
installing the TC Stuite.
Mike

Similar Messages

  • I cant get past the log in page

    I download the Acobat XI pro.  I cant get past the log in page.  The response is "connect to the internet and try again".  I am connected.

    hello any one help me please tell me about flash player. http://www.shechoice.co.uk/ how can i instal flash player in window 8.

  • Cant get past the starting mac os x screen

    hey im posting for my brother.. he has a macbook and now when he turns it on he cant get past the blue "starting the mac os x" screen its just stuck there.. HELP ?!?

    Start up from the disk that came with the computer (or an upgrade disk). (Insert the disk, hold down the “C” key-it takes awhile so be patient. If it starts up to the install screen, click continue in the window that first appears. Then select “utilities” in the finder menu and select "disk utility”. Your HD should show up in the sidebar window. Highlight it and click the "repair disk” button. Come back with your results.

  • Cant get past the cancel or save menu in setup

    Im trying to setup my iPod Touch so I can use it, but I Cant get past the cancel or save menu in setup. I chec the user agreements everytime and I have also tried to save.
    I think the problem is I am using a 15 inch normal moniter and there might be another button to push that I can not get to. I have tried minimzing the left panel side but it only goes so far.
    Can Somone help me?

    Or use the arrow keys on the keyboard to scroll down to the bottom of the page.

  • HT204266 I cant get past the security questionsand I dont in order to change my questions

    I cant get past the security questions and I dont know the ole answers in order to change my questions

    See this previous discussion:
    HT1491 How do i get the security...: Apple Support Communities

  • Imac frozen at blue screen after i went into disk utilities and cleaned my free space. I tried holding down T key as it reboots and i get a message. Start up disk full empty it how can one emptie it if you cant get past the blue screen

    Imac frozen at blue screen after i went into disk utilities and cleaned  free space.
    I tried holding down T key as it reboots
    and i get a message. Start up disk full empty it how can one emptie it if you cant get past the blue screen?
    to make matters worse we bought the IMAC of amazon uk on the 4/07/011 so what can we do?
    please remember how frustrating it is when asking for help when the helper telling you to type something on the screen when its frozen
    Tell us when you can type some instuctions to the software how do you get to the doss prompt so to speak to do this
    Thanks

    i tried all this thanks
    i can not get past blue screen and message Your disk is full it needs to be emptied Please not I cant proceed past this message.
    no matter what you tell me
    Am i right ok in thinking that
    when i went into disk utilities and chose to clean my free space i left it over one hour to do its stuff
    i came back and there was no progress bar just the box so i quit the program and when i opened  mac mail the system just froze  i forced quit mail rebooted and blue screen death
    Now when free space is being cleaned is it the same as windows dose the utility write lots of 0 on the hard drive then rebbot its self to free the space
    basicly is my hard drive full of 00000  is this why im getting this message  because the process was interupted
    I need to know if i need outside help i bought the computer on line on  amazon uk  what dose one do next

  • Having trouble downloading photoshop elements 12 on windows. Can't get past the installing sharing technologies part of the download. It just goes on for hours.

    Having trouble downloading Photoshop elements 12 on windows. Can't get past the installing sharing technologies part of the download. It just goes on for hours. Don't get error message but it won't finish download. Help please.

    بتاريخ ١٧/٠٨/٢٠١٤ ٤:٥٨ ص، جاء من "akpsjones" <[email protected]>:
    having trouble downloading photoshop elements 12 on windows. Can't get
    past the installing sharing technologies part of the download. It just goes
    on for hours.
    created by akpsjones in Downloading, Installing, Setting Up - View the
    full discussion
    >

  • HT4623 i cant get past the resuce email screen during the upgrade

    i cant get past the resuce email screen during the upgrade

    Hello DionSimmons,
    The following article provides information and troubleshooting steps that can help get your iPhone activated.
    iPhone: Troubleshooting activation issues
    http://support.apple.com/kb/TS3424
    Cheers,
    Allen

  • HT1349 I cant get past the wire less hook up

    we just got an ipod touch and we are trying to get it set up without the wi-fi. but cant get past the wi fi set up

    Check out this link https://discussions.apple.com/message/12835691#12835691

  • Help ! i have done an IOS 5 udate and cant get past the track my iphone set up screen. i have done restored 3 times. going crazy

    Udated to ios 5 and cant get past the find my iphone screen.

    Try deleting an other icloud backup and see if it will automatically backup.

  • My macbook wont get past the gray startup page !!

    my macbook air wont get past the gray startup page!!
    i read about it and i think its because of the HD low space !
    so what should i do ?
    i tryed to repaire it and it didnt work !!

    With an external drive, after it has been setup, partitioned, etc., go to System Preferences and Time Machine, or if TM is showing on your dock, just click on it, and turn time machine on...you can then give it the name of the partition on the external drive where you want to backup.  TM will do that in the background and you don't have to think about it.
    I have the Mercury Elite Pro drive from OWC, 2 TB, that I partitioned into a backup partition and working partition...so TM backs up regularly and I can use the other partition for either another bootable Mac OS X space or just point applications to that space for file storage.
    You can clone the operating system using Carbon Copy Cloner or SuperDuper which are both free downloads.  They make a bootable copy of the operating system for you.

  • I cant get past the Find my iphone message in itunes when installing! any help????, I cant get past the Find my iphone message in itunes when installing! any help????

    I cant get past this message when I am installing my iphone on itunes? I click on any links and nothing happens.... please help me!
    Free Find My iPhone
    Set up Find My iPhone for free so you can locate your device if you lose it, remotely lock the screen, or wipe its data. You can also find your iPad or iPod touch. Learn More
    Not Now
    Set up Find My iPhone
    Find My iPhone (or iPad or iPod touch) enables you to locate your iPad with Wi-Fi or iPod touch only when it is on and connected to a registered Wi-Fi network. Find My iPhone is not available in all countries.

    Check out this link https://discussions.apple.com/message/12835691#12835691

  • HT5517 how do I get past the home sharing page. I've done everything, I think

    how do I get past the homesharing/computer/settings page?

    You must close:
    - iTunes
    - Simulator
    - Xcode
    - Application Loader
    ...and...run Activity Monitor, locate and kill 'iTunes Helper', then try installing again.

  • HT4623 While updating to IOS7 i cannot get past the rescue email page when I reset my Apple ID password.  what do I do?

    While updating to IOS7, I reset my Apple ID password, but now I can't get past the recovey email screen.  Any suggestions?

    Power your phone off and restart it. It worked for me!

  • TS1559 I cant get past the choose network screen

    I cannot get past the choose a network screen

    Hello DionSimmons,
    The following article provides information and troubleshooting steps that can help get your iPhone activated.
    iPhone: Troubleshooting activation issues
    http://support.apple.com/kb/TS3424
    Cheers,
    Allen

Maybe you are looking for

  • Camera not recognized. Was up to a few days ago

    I've been using a Canon video camera FV-M10 mini-DV for live video (Skype/iChat) and also for importing video (mini-DV cassette) into Final Cut Express, After Effects or iMovie up until a few days ago.   Then all of a sudden (my MacPro) nor any of th

  • My internet doesn't work while abroad in Italy

    I'm abroad in Italy for the year and my wifi doesn't work or is very spotty.  My host family has no problems with wifi and it works on my iPhone, and they even bought a new modem, but it still doesn't work. Any suggestions?

  • Core dump when trying to call JSP examples on OC4J 2.0

    Hi all, I just installed and configured OC4J 2 with 9i AS 1.0.2.2.1 (core). I can see the OC4J welcome page fine, I can execute the servlets (examples) fine but when I go to JSP examples I get the following error: signal number: 11, signal code: 1, f

  • Downloaded app to wrong computer

    I recently received an email from Apple that I had been gifted an app. Without realizing the consequences, I downloaded the app to my Work computer (WinXP Pro). But all of my Apps and Music are stored on my Home computer. Now if I try to sync to my W

  • Captive Portal spinner is ultra small

    Please refer to attachment. Not annoying stuff but a little of strange there.