Cant get started?

Ok, first I have to get this out of my system. This is my first experience with an Apple product and I have seen nothing of the supposed "ease of use" they are supposed to have. I just spent nearly 40 minutes just jumping through multiple hoops just so I could post a question here - and apparently the only support I can get is from other users - not the company I bought the product from.
Ok - so here is my problem. I have the Nike+iPod. The quick start says step 1)download and install the latest iTunes software. Step 2) Download and install the latest iPod Software Updater from www.apple.com/ipod/download. There is no mention of or link to any "iPod Software Updater" at that url.
So... I'm immediately dead in the water. This is "user friendly"? Somebody please tell me how to actually get the software I need to make this product work. Thanks.

Yes I have an iPod nano 2nd gen. I finally gave up on updating the software. It turned out that the Nike+ worked with the iPod as it came. Maybe I'll figure out how to update the software some other time. It (the apple web site) is happy to let me download it when I am at my 28.8k dialup link (whoopee - its over 20mb) but still insists that I am offline when I go to my wireless access.
Now that I have actually tried the product (iPod / Nike+) I have a couple other questions. First, the manual says that "As you work out, Nike + iPod periodically gives spoken feedback on your status.". Well, I ran ten miles and it never peeped. I could get status manually but not "periodically" as told. I do have the voice (female) on so, per the manual, I should be getting status updates. Is it possible that you don't get these updates if you have music on? If so, the manual doesn't mention that (why am I not suprised?) and it is the stupidest feature yet - its an iPod for craps sake. Does this mean that if I want these "periodic" updates I have to run with silence? Please say it isn't so.
Another question. Is there a way to have it automatically announce my current status at a given distance (or time) interval? It is such an obvious feature and one that every other pace device I have ever seen has that I find it pretty incredible if it doesn't have it. The obvious use is to have it announce your status every mile. If that feature is there I cant find it. Actually, what determines the "periodically" interval referred to in the manual?
I suppose I sound like a curmugeon. I spent a good part of my career redesigning crappy software. People used to pay me to rewrite systems that where so slow, so unfriendly, and so incomplete and unfocused as to be virtually unusable. Badly designed software just drives me nuts - followed by missing, misleading, or grossly incomplete documentation. What really makes me crazy is seeing a product that is wonderfully designed but crappily implemented. That seems to be what we are dealing with here.

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