Cant get the music purchased with aol to work
i have swapped from aol to orange and the music i bought with aol wont work . i have recently backed up my music and reinstalled it to the same computer after a full restore . how can i get my music to work ?? any ideas
Assuming the music you bought through AOL is an mp3 file, standard music. But I would guess they have some kind of copy protection, or maybe Itunes recognizes it as copy-protected. Check with AOL. Aol has a music service? I don't know, I never used AOL. That's my best guess.
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My friend gave me her ipod but i cant get the music to my empty library
i have my friends old ipod with her music still on it. but i cant get the music to my empty library
This friend gave you their iPod, not their media. The media is not yours and you have no legal right to it.
Restore the device as new via iTunes on the computer.
Purchase your own media and sync it to the device. -
Ican see my account on itunes but cant get the music that is in my music lib. how do i get it on my new device?
What do you mean 'cant get the music that is in my music lib' ?
If you mean that it's on your computer's iTunes library then connect your device to your computer and select it on the left-hand sidebar of your computer's iTunes (you can enable the sidebar via option-command-S on a Mac, control-S on a PC) and then use the Music tab on the right-hand side of the iTunes screen to select and sync your music to the device.
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Music purchased with AOL id won't copy
Hi, before I was a Mac user, I used iTunes and purchased many songs using my AOL id.
Now I cannot play that music nor can I copy it to my iPod or iPhone.
I've put up with this for several years and am tired of the problems.
How do I get my music that I paid for work on my machines? Who do I call to get that ID attached to my Apple ID?
Vicci - tired of wasting money
Thanks.My issue was fixed today by using the iTunes website (http://www.apple.com/support/itunes/store/authorization/) to email Apple Support. My 2 email accounts were merged and I only had to go in and authorize my old account once. I can now play ALL of my purchased music.
No word on why this happened all of a sudden 2 days ago, but it is fixed for me.
If you write to them, be very specific about what is happening. It took me 3 emails before they would stop giving me the same advice over and over that wasn't working.
Good luck! -
I cant get the music to play properly with headphones attached
when my music is playing and the headphones are not plugged in, the music plays normally.. when they are pluhhed however, the music sounds deformed, [i cant hear the singer] but can i hear the music playing.. i tried pulling the plug and putting it back in 12 or so times i reset my ipod [i held the home and lock buttons] and i reset my settings.. i dont know what to do now..
First try another pair of earphones
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
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Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
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- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
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Look at the answer in one of your other 63,000 posts!
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I recently bought an iPod touch and had no trouble loading all the existing music I have in iTunes to my new iPod. The problem is that no matter what I try I cannot transfer purchases I made on the new iPod into iTunes. Every time I try, "Transfer Purchases" is greyed out. As a result the seven tracks that I bought on the iPod are trapped on the device. I can't get them into iTunes. Does anyone have any suggestions for how I can get the seven new purchases currently trapped on my iPod transferred to iTunes?
I've tried suggestions from multiple support forums, and nothing has worked. Does anyone know why "Transfer Purchases" would be greyed out and how I can fix it so I can get the music purchases from the device to the computer. Before anyone asks, this has not happened with any other Apple device I have owned, including my iPhone 4 8GB, iPod Touch 2nd Gen 32GB, iPad 1st Gen 64GB, and iPad 2 64GB. Why is it suddenly happening now?
My new iPod is an iPod Touch 5th generation 64GB using iOS 7.1.2, and iTunes is version 11.
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Can;t get the 'Shake to Shuffle' feature to work
I bought a new 16gig blue ipod nano yesterday and its all going good except for two things.
Firstly- I cant get the 'Shake to Shuffle' feature to work. I will shake my ipod around like mad when im in shuffle mode but nothing happens!
and Secondly- I cant get the genius to work on my ipod. When im playing a song I hold down the middle button and 'Add to On The Go, Browse Album, Browse Artist and Cancel' all come up but no genius! I do not have an itunes account because I do not have a Credit Card so i cant work it on my itunes either- is that why it wont work on my ipod?
If some would could please help me out it would be much appreciated.
Thankyou.1) Make sure Shake-to-shuffle is turned on in the Settings option of the iPod.
2) Genius won't work if you haven't activated it in iTunes. You don't have to give a credit card to get an account, a debit will do just fine.
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im getting a message saying my mac is not authorized to play purchased items...but i cant remember the password associated with my itunes acct...help someone?
https://iforgot.apple.com/
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I purchased a music album on itunes and it's not listed in my purchased music category. How can I get the music on my iphone? I purchased the music through itunes app on my iphone 5.
Hi Vgreen08,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy
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