Cant hear anything when calling/incoming calls on my iPhone 4 White

This happened to me 2 days ago on my iPhone 4 white which is 2weeks old. The speaker works but the receiver doesn't. Anyone got any solution to this?

Hey there Iwag24,
It sounds like you are unable to hear the person on the other end of the line from the receiver on your phone. I would use the troubleshooting for that from the following article named:
iPhone: Receiver and call audio quality issues
http://support.apple.com/kb/ts5196
Receiver
Follow these steps to resolve the issue:
Increase the volume during the call.
Make sure nothing is blocking the receiver. If you're using a protective case or display film, remove it and try again.
Make sure nothing is plugged into the headphone jack or the dock connector.
Check the receiver opening to see if it is clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush.
Try another location with better signal. If the audio issue happens only when on a call, it could be due to the location.
If the iPhone is paired with a Bluetooth headset or a car kit, try turning off Bluetooth on your device. Learn more about troubleshooting Bluetooth connections.
Restart the iPhone.
Make sure your device is up to date.
If the issue is not resolved, contact Apple Support.
If the issue persits when using speaker phone, use this article instead and start on step 4:
iPhone: Troubleshooting issues making or receiving calls
https://support.apple.com/kb/TS3406
Thank you for using Apple Support Communities.
Cheers,
Sterling

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Not able to hear anything when I make calls..after upgrading

After upgrading to software version 3.1.3, I can not hear anything when I make calls.. Only able to speak through speaker option. Can anybody help...?
Message was edited by: halenbach

Here's one article that might help.
http://support.apple.com/kb/TS1630
Also, try these steps in this order.
Toggle Airplane mode off then on. Leave off for at least 10 secs
Toggle 3G Mode off then on. Leave off for at least 10 secs.
Power phone off and then on.
Remove and replace SIM card.
Those will fix that issue the majority of the time. If not, you'll need to restore the phone.

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Well I spent about an hour checking and unchecking different boxes, volume controls, etc. I am extremely new to this software so I really dont know what all I tried but basically everything I could think of/see to do. I would imagine its something simple.
When I first recorded it I could see the sound wavs going up and doing and then again during playback but now all I see is a flat line and NO sound.
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I think that my ear piece and mike have both got magnetised how do fix the problem
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I have the same problem!! It lead to many other problems with my phone
I just arranged a repair with apple. Yes its inconvenient to be without a phone for a while but if your phone is in warranty its good to get it looked at professionally!

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On my iPhone 4, people cant hear me when I make and / or receive normal (GSM) phone calls. But when I make/receive calls using internet-based / native apps like viber or skype, people can hear me just fine. I have tried recording my voice using voice memos - this works. And have already tried different SIM cards but the problem persists.
I have taken my phone to an authorized Apple service center, where they restored my phone to factory settings, but still facing the same issue. They service center directed me to Apple Customer Care Hotline, where I have now spent 3+ hours explaining my issue and yet no one can resolve it. The easy answer if to replace the phone - and since it is out of warranty, I am expected to pay for it.
Additionally, the customer service has been so rude and confrontational that it has completely changed my view of Apple and its customer focus. I am a disappointed and angry customer today - people would be surprised to hear just how rude customer service was including making statements such as "Apple doesnt make infallible products, that's why warranty is needed for our products" and that "every product undergoes a problem at some stage, so do ours!" There goes whatever confidence I had...
My concern is simple - if no one at Apple and / or its CS hotline is able to address my issue comprhensively and keep telling me that they have never encountered a precedent before, then with what right can they expect me to pay for a replacement?! I am NOT here to fund Apple's research into their product faults and manufacturing.
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I am having the same issue - with my last 2 iPhone 4's. My first handset each time I was on a call wether it was up to my ear or on loud speaker, the call would automatically mute even though the mute button wouldn't show up as highlighted. Pressing the mute button on and off during the call doesn't fix it either. I rang Apple and asked what some of their trouble shooting solutions were. I got told that it might be a software issue and to install the latest software update. This failed. I then got told to uninstall the software on the phone and do a complete restore. This also failed. After trying the troubleshooting suggestions, I took the phone into my provider and they sent me out a new phone within a week under warranty claiming it was a hardware issue and probably just a "glitch" with that particular phone. This was not the case....
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Hi! My phone speaker is not working, so I cant hear people when they call me. I bought my iphone 4s con February 2013 in the Grand Central (NYC - USA) Apple Store. I would like to know if I can take it to an Apple Store in Spain so they can fix it or change it. Or I need to find a way to take it to the US, where I bought it.
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Hi Nfrith1,
Please take a look at the article referenced below, the same as in my original reply. The receiver on the iPhone does not have anything to do with the speakers on the bottom of the phone nor your microphone.
Clear the receiver
The iPhone receiver won't work properly if it's blocked or dirty. Here's where the receiver is:
Follow these steps, testing after each:
Make sure nothing is blocking the receiver, such as a case or film.
If you have a new iPhone, remove the plastic film on the front and back of the device.
Check the receiver opening to see if it's blocked or dirty. If necessary, clean the receiver opening with a clean, small, dry, soft-bristled brush.
While you're on a call, turn on speakerphone. If you still can't hear, then your network or reception could be the issue. Try calling again later or from a different location.
Restart and update
Restart your iPhone and test again.
If there's still no sound or poor sound quality, update to the latest version of iOS.
Get more help
If you've tried these steps and there's still no sound or poor sound quality from your iPhone, contact Apple Support.
Learn what to do if other people can't hear you on a call.
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone
Take care,
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Thank you for the details of the issue you are experiencing with your iPhone 4s. The article below addresses the following symptoms:
Symptoms
Other people can't hear you, or have difficulty hearing you during a phone call or FaceTime call
Other people complain that you sound unclear during a phone call or FaceTime call
You hear no sound or the sound is unclear when playing back recorded audio
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Thank you for using Apple Support Communities.
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Cant hear anything when calling/incoming calls on my iPhone 4 White

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