Cant Hear inless I use speaker phone

I have the old model 4g and it just started today, I cant hear inless I use speaker phone, Ringtone works but music will not play. Also when I put my ear to phone the backround does not disappear.

    Thanks for trying those steps already, sbond0128.   It appears there may just be damage to the internal speaker.
Since we don't repair phones, do you have insurance to file a claim to get a replacement? http://bit.ly/07CrqPK
TamaraH_VZW
Follow us on Twitter @VZWSupport

Similar Messages

  • Any idea why I can only hear a caller when I'm using speaker phone?

    Does anyone know why I can only hear a caller when I am using speaker phone? 

    Hi goodferg,
    The troubleshooting steps below may help you with the sound issue you are having with your iPhone 4:
    iPhone: Can't hear through the receiver or speakers
    Resolution
    Verify that there is nothing plugged in to the headset jack, including headsets, headphones, or adapters.
    Make sure the Ring/Silent switch is not switched to silent.
    While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:
    Check the headset jack. If there is an object lodged in the headset jack that is not easily removed, have the iPhone serviced to remove object.
    For Original iPhone: If there is light debris, such as lint, in the headset jack, try connecting a pair of headphones to the headset jack and then remove the headphones. Repeat this several times to remove the debris.
    If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.
    Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.
    If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (chooseSettings > General > Bluetooth).
    Restart the iPhone.
    If restarting the iPhone doesn't resolve the issue, try restoring the device.
    If the issue persists, go to the Service Answer Center - iPhone for information on service.
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  • Can't hear phone calls/button sounds or use speaker phone lg extravert

    I tried to make a phone call but can't hear any ringing, the call goes through but nothing happens. My volume for the earpiece is at maximum and so is the main volume on my phone, I can't hear the button sounds either. If I hit the play button, I can hear the ringtone it plays for volume check and it will also play the power up and power down tones. I tried to use speaker phone, but when I touch the button it won't work. I took the battery out and that did not help at all. I also reset my phone, and that also did not help. I checked my alarm setting since I use that frequently and it works just fine too. I am extremely unhappy because I had this phone replaced in August because the camera stopped working and now it looks like I'll have to do it again but out of warranty.

        @ceasonly
    I'm glad you still have some way to hear the audio on your phone, but let's get that speaker working! The most common reason for the phone's sound to stop working would be the switch on the side has been nudged accidently. Try to enable then disable Silent Mode http://bit.ly/Xhs40k to get the volume working again. Also, try to simply restart your iPhone by holding the power switch and home button together for 10 seconds. Nothing gets erased but it helps cleat out any temporary glitch your phone may experience.
    If you're still having trouble, the next best step would be to reset the phone's settings http://bit.ly/HWRbPl. This does erase information from your phone, so make sure to back up http://support.apple.com/kb/HT1766 your iPhone information first.
    Keep me posted if you continue to have audio trouble.
    JenniferH_VZW
    Please follow us on Twitter @vzwsupport

  • I have a 4s and can only use speaker phone to talk?

    I have a 4s an when talk on it the only way people can hear me is if I use speaker phone, sounds strange to me is this common?

    iOS: Can't hear through the receiver or speakers
    iPhone: Hardware troubleshooting

  • IPhone 4 - I cant hear or be heard on phone calls

    I cant hear or be heard on phone calls. I have done a soft reset and a full reset without resolution. Everything else works. It is not a phone network issue either. Does anyone have a fix?

    Hello Paul,
    Thank you for the details of the issue you are experiencing with your iPhone.  It certainly is impossible to make and receive calls if you can't be heard and cannot hear the other person.  You have taken some really good troubleshooting steps already.
    I found a couple of articles with a few additional steps for the issue you described (you can skip the steps you have already taken):
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    http://support.apple.com/kb/ts5196
    iPhone: Microphone issues
    http://support.apple.com/kb/ts5183
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Problem of iphone 6 when use speaker phone

    when I receive a phone call, caller can hear me but when I use speaker phone the caller cannot hear me, but I can hear what he said. How can i solve this problem

    Hi ultrasia,
    From the information in your post, it sounds like you might be seeing an issue with your microphone on your iPhone when in speakerphone. Here is an article that will help you troubleshoot this issue with the microphone:
    If your voice is too faint or sounds unclear using iPhone, or iPod touch
    http://support.apple.com/kb/ts5183
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • When i call someone i can not hear the phone ring or the people talking.  they can not hear me either.  what i do notice if i select speaker then i can hear them through the speaker phone only

    when i call someone i can not hear the phone ring or the people talking.  They can not hear me either.  what i do notice if i select speaker then i can hear them through the speaker phone only

    If there's an Apple store nearby make an appointment with the genius bar to have it checked.  Be sure to sync it and back it up, as well as import your photos and videos to your computer and back up your contacts separately (such as by sync them with iCloud) in case it needs to be replaced.

  • TS2771 how can i get my speaker to my iPod touch 5th generation to work i cant hear with without using the ear phone's

    How can I get my speaker fixed I cant hear only when I use my ear phones

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
    Try the following to rule out a software problem
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar
    If not under warranty or the iPod has been abused, Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price                  

  • Cant hear or record my voice when on headset mode in calld but can use speaker phone

    I just got a BlackBerry Z10. When I make calls or am called people can't hear my voice in normal headset mode but if I put them on speaker they can hear me. I tried seeing if I could record my voice and it's not picking up anything. Why in normal mode isn't it picking up anything? Is there a setting messed up or did I buy a defective phone? Why does the microphone pick up when in speaker phone mode but not normal headset mode?

    You should run some tests to see what's happening. If you still have the Help icon on your homescreen, click it then click Testing at the bottom to run the tests. If you no longer have the Help icon, go to BlackBerry World and search for BBVE.
    Keep us up to date on your progress.  
    - If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

  • HT2188 I can hear caller but they can not hear me except when using speaker phone

    I can hear caller but they can not hear me except when using speaker phone

    First of all,  make sure that your iPhone as the most recent iOS available. Check in "Settings>General>Software Update".
    One other problem could be your microphone. Does it work for anything else other than a call?
    Good-Luck!
    kpower28
    Please mark this as "solved my problem" or "helped me"!

  • When using the phone, I cannot hear except through the speaker phone.  Phone is iPhone 4 under warranty.  Will a reset or restore fix this or do I need to go to Apple store

    When using the phone, I must use the speakerphone in order to hear.  Does this require a visit to the Apple store or will a reset or restore possibly fix?

    Try this before calling Apple or going to the store.
    Open iTunes, and restore the device as NEW.  Then test making some calls, if it works, GREAT if not then call AppleCare or an Apple store for an appointment.
    Based on experience a restore fixes this issue 99.9% of the time.  The .1% is hardware issue based the rest is software based issue

  • No audio when recording and no one can hear me when using speaker?

    Whenever I take videos now, there's no audio it's just this buzzing noise. Kind of like white noise. I used to take videos on my phone all the time and it would work. I'm not sure how to fix this. Also, I can't use my speaker phone. I can hear people talk on it but they never hear me. That issue started one month after I got the phone. I've had it about 8 months now. Anyone know of any fixes?

    Does the Voice Memos app work? It has a VU meter so you can see if the mic is working.
    Try the following to rule out a software problem
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar

  • My iphone keeps cutting out when i ring people and people cant hear me when i speak what could it be?

    when i ring people my iphone keeps cutting out, it connects but i can hear them talking but they cant hear me talking :s

    Hey Ciara,
    Thanks for the question, and welcome to Apple Support Communities.
    I understand that you are having issues with others being able to hear you while on calls, the issue seems to be resolved by using speakerphone. This makes sense, as speakerphone utilizes a different microphone. I would advise you to take a look at the following articles:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    iPhone: Sound muffled or low from the speaker or when speaking into the mic
    http://support.apple.com/kb/TS1631
    Thanks,
    Matt M.

  • When using speaker phone it mutes phone

    when I press speaker phone icon it mutes volume and I can't hear anyone speak.  It seems to do what the mute button is supposed to do.  It just started doing this today.  Its and iphone 4s using latest download.
    thanks

    See if speaker voice enhancement is enabled.
    All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

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    Make sure you have the correct output selected in GB Prefs>Audio/MIDI. I assume you're using your computer speakers? If so select Built-In Output. Also make sure the recorded Track isn't muted and that the volume is up.

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