Cant hear on first call but works on second call!

My wife and I both got Xperia Z1's at the start of November. 
Recently my wife has been having a problem with her phone.
Nearly every time she calls me I cant hear her but she can hear me. If she hangs up and phones me back it works fine!
Anyone got any ideas why? 

Its been happening for a few weeks now, only seems to be when she calls me although she doesnt really use the phone to call anybody else. We tried calling other numbers yesterday and it seemed ok and also worked ok when she called me! Maybe it has sorted itself out now 

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    Topic edited by Rickard

    Sorry to hear that.
    As alexdon says, this sounds like it could be network related. Have you been in contact with your operator about this? Does it happen both on GSM only and WCDMA only? You can select this under Settings -> More -> Mobile networks -> network mode.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

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    PM: Preparing system for mem sleep
    bbswitch: enabling discrete graphics
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    Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done.
    PM: Entering mem sleep
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    sd 1:0:0:0: [sda] Synchronizing SCSI cache
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    sd 1:0:0:0: [sda] Stopping disk
    Removing pn544
    PM: suspend of devices complete after 334.544 msecs
    PM: late suspend of devices complete after 0.201 msecs
    ehci-pci 0000:00:1d.0: System wakeup enabled by ACPI
    ehci-pci 0000:00:1a.0: System wakeup enabled by ACPI
    xhci_hcd 0000:00:14.0: System wakeup enabled by ACPI
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    ACPI: Preparing to enter system sleep state S3
    PM: Saving platform NVS memory
    Disabling non-boot CPUs ...
    kvm: disabling virtualization on CPU1
    smpboot: CPU 1 is now offline
    kvm: disabling virtualization on CPU2
    smpboot: CPU 2 is now offline
    kvm: disabling virtualization on CPU3
    smpboot: CPU 3 is now offline
    kvm: disabling virtualization on CPU4
    smpboot: CPU 4 is now offline
    kvm: disabling virtualization on CPU5
    smpboot: CPU 5 is now offline
    kvm: disabling virtualization on CPU6
    smpboot: CPU 6 is now offline
    kvm: disabling virtualization on CPU7
    smpboot: CPU 7 is now offline
    ACPI: Low-level resume complete
    PM: Restoring platform NVS memory
    Enabling non-boot CPUs ...
    x86: Booting SMP configuration:
    smpboot: Booting Node 0 Processor 1 APIC 0x2
    kvm: enabling virtualization on CPU1
    Intel pstate controlling: cpu 1
    CPU1 is up
    smpboot: Booting Node 0 Processor 2 APIC 0x4
    kvm: enabling virtualization on CPU2
    Intel pstate controlling: cpu 2
    CPU2 is up
    smpboot: Booting Node 0 Processor 3 APIC 0x6
    kvm: enabling virtualization on CPU3
    Intel pstate controlling: cpu 3
    CPU3 is up
    smpboot: Booting Node 0 Processor 4 APIC 0x1
    kvm: enabling virtualization on CPU4
    Intel pstate controlling: cpu 4
    CPU4 is up
    smpboot: Booting Node 0 Processor 5 APIC 0x3
    kvm: enabling virtualization on CPU5
    Intel pstate controlling: cpu 5
    CPU5 is up
    smpboot: Booting Node 0 Processor 6 APIC 0x5
    kvm: enabling virtualization on CPU6
    Intel pstate controlling: cpu 6
    CPU6 is up
    smpboot: Booting Node 0 Processor 7 APIC 0x7
    kvm: enabling virtualization on CPU7
    Intel pstate controlling: cpu 7
    CPU7 is up
    ACPI: Waking up from system sleep state S3
    acpi LNXPOWER:01: Turning OFF
    xhci_hcd 0000:00:14.0: System wakeup disabled by ACPI
    ehci-pci 0000:00:1a.0: System wakeup disabled by ACPI
    ehci-pci 0000:00:1d.0: System wakeup disabled by ACPI
    PM: noirq resume of devices complete after 73.424 msecs
    PM: early resume of devices complete after 0.091 msecs
    mei_me 0000:00:16.0: irq 49 for MSI/MSI-X
    snd_hda_intel 0000:00:03.0: irq 50 for MSI/MSI-X
    snd_hda_intel 0000:00:1b.0: irq 53 for MSI/MSI-X
    mei_me 0000:00:16.0: NFC MEI VERSION: IVN 0x1 Vendor ID 0x1 Type 0x1
    Probing NFC pn544
    ata2: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
    ata2.00: failed to get NCQ Send/Recv Log Emask 0x1
    usb 3-1: reset high-speed USB device number 2 using xhci_hcd
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 1.
    ata2.00: failed to get NCQ Send/Recv Log Emask 0x1
    ata2.00: configured for UDMA/133
    sd 1:0:0:0: [sda] Starting disk
    usb 3-1: reset high-speed USB device number 2 using xhci_hcd
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 1.
    usb 3-1: reset high-speed USB device number 2 using xhci_hcd
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88007fd75180
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88007fd751c0
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88007fd75200
    smsc75xx 3-1:1.0 enp0s20u1: resuming from SUSPEND2
    usb 3-4: reset full-speed USB device number 3 using xhci_hcd
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 2.
    usb 3-4: reset full-speed USB device number 3 using xhci_hcd
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 2.
    usb 3-4: reset full-speed USB device number 3 using xhci_hcd
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8804148f9ac0
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8804148f9a80
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8804148f9a40
    usb 3-6: reset full-speed USB device number 4 using xhci_hcd
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 3.
    usb 3-6: reset full-speed USB device number 4 using xhci_hcd
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 3.
    [drm] Enabling RC6 states: RC6 on, RC6p off, RC6pp off
    usb 3-6: reset full-speed USB device number 4 using xhci_hcd
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8804174ddc80
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8804174ddcc0
    usb 3-11: reset high-speed USB device number 6 using xhci_hcd
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 5.
    usb 3-11: reset high-speed USB device number 6 using xhci_hcd
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 5.
    usb 3-11: reset high-speed USB device number 6 using xhci_hcd
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8804148f9480
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8804148f9440
    usb 3-9: reset full-speed USB device number 5 using xhci_hcd
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 4.
    usb 3-9: reset full-speed USB device number 5 using xhci_hcd
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 4.
    pciehp 0000:00:1c.0:pcie04: Link Training Error occurs
    pciehp 0000:00:1c.0:pcie04: Failed to check link status
    dpm_run_callback(): pnp_bus_resume+0x0/0xa0 returns -19
    PM: Device 00:08 failed to resume: error -19
    usb 3-9: reset full-speed USB device number 5 using xhci_hcd
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8804181db000
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8804181db040
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8804181db080
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff880417451e80
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff880417451ec0
    PM: resume of devices complete after 2769.054 msecs
    PM: Finishing wakeup.
    Restarting tasks ...
    iwlwifi 0000:06:00.0: no hotplug settings from platform
    rtsx_pci 0000:07:00.0: no hotplug settings from platform
    done.
    Bluetooth: hci0: read Intel version: 370710018002030d00
    Bluetooth: hci0: Intel Bluetooth firmware file: intel/ibt-hw-37.7.10-fw-1.80.2.3.d.bseq
    video LNXVIDEO:00: Restoring backlight state
    video LNXVIDEO:01: Restoring backlight state
    bbswitch: disabling discrete graphics
    ACPI Warning: \_SB_.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20131218/nsarguments-95)
    Bluetooth: hci0: Intel Bluetooth firmware patch completed and activated
    smsc75xx 3-1:1.0 enp0s20u1: link down
    smsc75xx 3-1:1.0 enp0s20u1: link down
    smsc75xx 3-1:1.0 enp0s20u1: kevent 4 may have been dropped
    smsc75xx 3-1:1.0 enp0s20u1: link down
    smsc75xx 3-1:1.0 enp0s20u1: link down
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    smsc75xx 3-1:1.0 enp0s20u1: kevent 4 may have been dropped
    smsc75xx 3-1:1.0 enp0s20u1: link up, 100Mbps, full-duplex, lpa 0xC5E1
    smsc75xx 3-1:1.0 enp0s20u1: link up, 100Mbps, full-duplex, lpa 0xC5E1
    PM: Syncing filesystems ... done.
    PM: Preparing system for mem sleep
    bbswitch: enabling discrete graphics
    Freezing user space processes ... (elapsed 0.412 seconds) done.
    Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done.
    PM: Entering mem sleep
    Suspending console(s) (use no_console_suspend to debug)
    sd 1:0:0:0: [sda] Synchronizing SCSI cache
    smsc75xx 3-1:1.0 enp0s20u1: entering SUSPEND2 mode
    sd 1:0:0:0: [sda] Stopping disk
    Removing pn544
    PM: suspend of devices complete after 780.265 msecs
    PM: late suspend of devices complete after 0.387 msecs
    ehci-pci 0000:00:1d.0: System wakeup enabled by ACPI
    ehci-pci 0000:00:1a.0: System wakeup enabled by ACPI
    xhci_hcd 0000:00:14.0: System wakeup enabled by ACPI
    PM: noirq suspend of devices complete after 26.988 msecs
    ACPI: Preparing to enter system sleep state S3
    PM: Saving platform NVS memory
    Disabling non-boot CPUs ...
    kvm: disabling virtualization on CPU1
    smpboot: CPU 1 is now offline
    kvm: disabling virtualization on CPU2
    smpboot: CPU 2 is now offline
    kvm: disabling virtualization on CPU3
    smpboot: CPU 3 is now offline
    kvm: disabling virtualization on CPU4
    smpboot: CPU 4 is now offline
    kvm: disabling virtualization on CPU5
    smpboot: CPU 5 is now offline
    kvm: disabling virtualization on CPU6
    smpboot: CPU 6 is now offline
    kvm: disabling virtualization on CPU7
    smpboot: CPU 7 is now offline
    ACPI: Low-level resume complete
    PM: Restoring platform NVS memory
    Enabling non-boot CPUs ...
    x86: Booting SMP configuration:
    smpboot: Booting Node 0 Processor 1 APIC 0x2
    kvm: enabling virtualization on CPU1
    Intel pstate controlling: cpu 1
    CPU1 is up
    smpboot: Booting Node 0 Processor 2 APIC 0x4
    kvm: enabling virtualization on CPU2
    Intel pstate controlling: cpu 2
    CPU2 is up
    smpboot: Booting Node 0 Processor 3 APIC 0x6
    kvm: enabling virtualization on CPU3
    Intel pstate controlling: cpu 3
    CPU3 is up
    smpboot: Booting Node 0 Processor 4 APIC 0x1
    kvm: enabling virtualization on CPU4
    Intel pstate controlling: cpu 4
    CPU4 is up
    smpboot: Booting Node 0 Processor 5 APIC 0x3
    kvm: enabling virtualization on CPU5
    Intel pstate controlling: cpu 5
    CPU5 is up
    smpboot: Booting Node 0 Processor 6 APIC 0x5
    kvm: enabling virtualization on CPU6
    Intel pstate controlling: cpu 6
    CPU6 is up
    smpboot: Booting Node 0 Processor 7 APIC 0x7
    kvm: enabling virtualization on CPU7
    Intel pstate controlling: cpu 7
    CPU7 is up
    ACPI: Waking up from system sleep state S3
    acpi LNXPOWER:01: Turning OFF
    xhci_hcd 0000:00:14.0: System wakeup disabled by ACPI
    ehci-pci 0000:00:1a.0: System wakeup disabled by ACPI
    ehci-pci 0000:00:1d.0: System wakeup disabled by ACPI
    PM: noirq resume of devices complete after 73.411 msecs
    PM: early resume of devices complete after 0.097 msecs
    mei_me 0000:00:16.0: irq 49 for MSI/MSI-X
    snd_hda_intel 0000:00:03.0: irq 50 for MSI/MSI-X
    snd_hda_intel 0000:00:1b.0: irq 53 for MSI/MSI-X
    mei_me 0000:00:16.0: NFC MEI VERSION: IVN 0x1 Vendor ID 0x1 Type 0x1
    Probing NFC pn544
    ata2: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
    ata2.00: failed to get NCQ Send/Recv Log Emask 0x1
    usb 3-4: reset full-speed USB device number 3 using xhci_hcd
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 2.
    ata2.00: failed to get NCQ Send/Recv Log Emask 0x1
    ata2.00: configured for UDMA/133
    sd 1:0:0:0: [sda] Starting disk
    usb 3-4: reset full-speed USB device number 3 using xhci_hcd
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 2.
    usb 3-4: reset full-speed USB device number 3 using xhci_hcd
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8804148f9ac0
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8804148f9a80
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8804148f9a40
    usb 3-1: reset high-speed USB device number 2 using xhci_hcd
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 1.
    usb 3-1: reset high-speed USB device number 2 using xhci_hcd
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 1.
    usb 3-1: reset high-speed USB device number 2 using xhci_hcd
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88007fd75180
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88007fd751c0
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88007fd75200
    smsc75xx 3-1:1.0 enp0s20u1: resuming from SUSPEND2
    usb 3-9: reset full-speed USB device number 5 using xhci_hcd
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 4.
    usb 3-9: reset full-speed USB device number 5 using xhci_hcd
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 4.
    [drm] Enabling RC6 states: RC6 on, RC6p off, RC6pp off
    usb 3-9: reset full-speed USB device number 5 using xhci_hcd
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8804181db000
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8804181db040
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8804181db080
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff880417451e80
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff880417451ec0
    usb 3-6: reset full-speed USB device number 4 using xhci_hcd
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 3.
    usb 3-6: reset full-speed USB device number 4 using xhci_hcd
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 3.
    usb 3-6: reset full-speed USB device number 4 using xhci_hcd
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8804174ddc80
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8804174ddcc0
    usb 3-11: reset high-speed USB device number 6 using xhci_hcd
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 5.
    usb 3-11: reset high-speed USB device number 6 using xhci_hcd
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 5.
    pciehp 0000:00:1c.0:pcie04: Link Training Error occurs
    pciehp 0000:00:1c.0:pcie04: Failed to check link status
    dpm_run_callback(): pnp_bus_resume+0x0/0xa0 returns -19
    PM: Device 00:08 failed to resume: error -19
    usb 3-11: reset high-speed USB device number 6 using xhci_hcd
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8804148f9480
    xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8804148f9440
    PM: resume of devices complete after 2801.389 msecs
    PM: Finishing wakeup.
    Restarting tasks ...
    iwlwifi 0000:06:00.0: no hotplug settings from platform
    rtsx_pci 0000:07:00.0: no hotplug settings from platform
    done.
    Bluetooth: hci0: read Intel version: 370710018002030d00
    Bluetooth: hci0: Intel Bluetooth firmware file: intel/ibt-hw-37.7.10-fw-1.80.2.3.d.bseq
    video LNXVIDEO:00: Restoring backlight state
    video LNXVIDEO:01: Restoring backlight state
    bbswitch: disabling discrete graphics
    ACPI Warning: \_SB_.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20131218/nsarguments-95)
    Bluetooth: hci0: Intel Bluetooth firmware patch completed and activated
    systemd[1]: Requested transaction contradicts existing jobs: File exists
    systemd[1]: Service sleep.target is not needed anymore. Stopping.
    smsc75xx 3-1:1.0 enp0s20u1: kevent 4 may have been dropped
    smsc75xx 3-1:1.0 enp0s20u1: link down
    smsc75xx 3-1:1.0 enp0s20u1: link down
    It seems to me like the only real difference has to do with the xhci_hcd errors, perhaps the following:
    xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 2.
    Any input or help would be highly appreciated.

    Rexilion wrote:Maybe you could confirm your suspicion by rmmoding xhci before suspend and modprobing it after resume?
    Thanks for the response. I should have said so, but I had already tried that, but without any luck. It seems like it doesn't change anything.

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