Cant hear the callers and they cant hear me

Iphone 4s i cant hear anything when i recive a call and the caller cant hear me. And i can push end call, but the call is still there even though the call is ended. What to do?

There is a huge thread about this and similar issues with incoming and outgoing calls best advice is go make them exchange the phone. That's what I finally did and have had no problems with the replacement. Big debate ant if it's hardware or software but frankly I don't care whichis is. Other way I expect the phone to work and f it doesn't I expect them to replace with one that does!

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Sound on my phone has gone so when someone calls me they can hear me but i cant hear them.The ticks cant be heard when you press the keyboard. I've checked the settings and they are ok. can still hear music thru headphones but not without. Any help pls.

sound on my phone has gone so when someone calls me they can hear me but i cant hear them.The ticks cant be heard when you press the keyboard. I've checked the settings and they are ok. can still hear music thru headphones but not without. Any help pls.

Hey shahbazfromgbr,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues with sound output on your iPhone 4S. For troubleshooting steps, the following article provides the best information:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
1. Verify that there is nothing plugged in to the headset jack, including headsets, headphones, or adapters.
2. Make sure the Ring/Silent switch is not switched to silent.
3. While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:
4. Check the headset jack. If there is an object lodged in the headset jack that is not easily removed, have the iPhone serviced to remove object.
5. For Original iPhone: If there is light debris, such as lint, in the headset jack, try connecting a pair of headphones to the headset jack and then remove the headphones. Repeat this several times to remove the debris.
6. If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.
7. Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.
8. If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (choose Settings > General > Bluetooth).
9. Restart the iPhone.
10. If restarting the iPhone doesn't resolve the issue, try restoring the device.
11. If the issue persists, go to the Service Answer Center - iPhone for information on service.
Thanks,
Matt M.

HT1211 hd show i have downloaded them in the past and they work fine but now i cant buy any new ones it grayed out and wont let me click on them

hd show i have downloaded them in the past and they work fine but now i cant buy any new ones it grayed out and wont let me click on them

If you Go to the app store on your phone, then go to updates you should have a purchased icon at the top.
Click on that and it will show the apps you have downloaded before as they are stored on the icloud.
Then you should be able to click on the app and redownload it, not sure if it will charge but its worth a try.

I have uploaded photos from the past and they are grouped by dates. How do I seperate those photos into their own folder/album so that I can easily identify the contents. Also, what is the difference between Album, Smart Album and folders?

I have uploaded photos from the past and they are automatically arranged by date. As a result, there are many events grouped into one library/event/folder/album (not sure of the proper terminology) I'd like to separate them into folders/albums/smart albums so that I can easily identify the contents. How do I do that and do I delete the originals?

It would be good to take the tutorials and learn iPhoto - these are for the previous version but the concepts are the same and much of the command is the same - and it would be a worthwhile investment of time to take the iphoto tutorials - http://www.apple.com/findouthow/photos/ - they are very helpful and will save you a lot of time and frustration. - also the tutorials in iPhoto Help will be helpful - while iPhoto is easy and intuitive it does have a learning curve and it will save you time and pain if you spend a few minutes learning the basics
as to organization - events are generally time based and are the basic automatic organization - you can merge and split them to make them work better for you but they are not a good way to do detailed organization - best to leave them time based
albums are logical things that contain photos and are just pointers to the photo in the event so they take no extra space and all changes to a photo anywhere are reflected everywhere
Smart albums are the same except they are automatically filled based on the criteria you set when you create them
Folders are containers that you create and a folder can contain albums, smart albums or other folders so they are a big help in organization - like a vacation folder that holds folders for France, USA, China with each of thos folders holding albums of photos from the country
LN

I have the latest itune but i am unable to update my phone or my ipad 2 i have been in to the shop and they said i need to download a diffrent type of itunes for wifi can you please help

I have the latest iTunes but am unable to update my phone or my ipad 2 I have been in to the shop and they said I need to download a different type of iTunes for wifi I have a desk top with windows vista and wifi can you please help

We'll need more information before anyone can be of much help. What model iPhone is it, what versions of iOS are running on the iPad 2 now, what exactly are you trying to update, and what version of iTunes are you running? And what exactly is going wrong (include error messages if any).
Once we have that information, someone here can probably offer advice. Note that you cannot sync content or upgrade iOS wirelessly until you get your iPhone and iPad up to iOS 5 and that requires that you connect those devices to your computer via the Dock-USB cable.
Regards.

I was warned and I went straight to the site and they were gone. I didnt was any time. Either way, there should be a way to either store or restore such items. Have you ever lost pictures that were so important to you that you couldnt sleep or eat for...

I was warned and I went straight to the site and they were gone. I didnt was any time. Either way, there should be a way to either store or restore such items. Have you ever lost pictures that were so important to you that you couldnt sleep or eat for some time. I have and it wasnt fun. I'm glad that you were able to get yours unlike some of us.

I am still wondering why iTunes tries to confuse me every time I try to make changes in my preferences, telling me that I "don't have enough permissions", although I am the administrator.
That's clearly a fault. Whether it's an iTunes problem or a Windows problem I can't say at this time. If you search the Using iTunes for Windows forum for "permissions", you should find threads that can help you sort out this problem.
Then, changes to the format are not obvious, and I get no notice that I am burning music files as data.
If you click on a playlist and look at the lower-right of the iTunes window, it says right there what format it will use to burn the playlist.

I purchased an iphone 4 from a friend, i called the carrier and they have unlocked it for me but the phone still needs to be activated as i have restored it. Can i activate the iphone through itunes by using a different carriers sim card?

Help Please,
I purchased an iphone 4 from a friend, i somehow cleared it and it's now at the original activation screen, i have spoken to the carrier and they have unlocked it for me. Once the carrier unlock details get sent to apple, will i be able to use any carrier sim card to activate the iphone? currently when i connect to itunes it says the sim is not the original one and i need to insert the original sim... will this happen now that it has been carrier unlocked? i have been told the unlocking can take between 5 and 72 hours, do i just keep trying with itunes or do i have to do something different?
This is a christmas present for my son and i am running out of time, i'm not in an area that i can just go into an apple store and ask, i'm currently overseas in a very poor country and there are not many iphones that i have seen here so your help would really be appreciated.
i think the operating system is 6.0.1
Thanks,
Matt.

scrapman26 wrote:
i was told it can take between 5 and 72 hours for the carrier unlock is done.
And have you waited that long? If not, then that's why it's not done yet.

I made an in app purchase and never received what I was supposed to. I contacted the producers of the app and they never got back to me. I then contacted apple and they said they would return my 25$ purchase. I still haven't gotten it. What do I do?

I made an in app purchase and never received what I was supposed to. I contacted the producers of the app and they never got back to me. I then contacted apple and they said they would return my 25$ purchase. I still haven't gotten it. I am starting to feel like I just lost 25 dollars and both companies are sweeping it under the bus. I don't know what to do now. What should I do?!?!

We are users like yourself. You are not speaking to Apple here. We are not able to help. Please call Apple to inquire.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

I have a 27 inch iMac with maverick os. my current version of iMovie (10.0.6) will not open older projects i created in iMovie 9.0.9. I can find the projects and they have a ".rcproject" file extension

I have a 27 inch iMac with maverick os. my current version of iMovie (10.0.6) will not open older projects i created in iMovie 9.0.9. I can find the projects and they have a ".rcproject" file extension

Thank you GeeD. I'm still stymied.
I have moved the Event and Project Folders to the "top-layer of the drive" as the instructions state, right alongside the System Folder, Users Folder and Applications Folders.
When I open iMovie 10.0.8, the Events and Projects Folders are empty:
When I select File/Update Projects and Events, I get an alert box that says iMovie couldn't find any:
Not knowing exactly what is meant by the "top layer" in the instructions, I moved the Events and Project folders back inside the "Movies" folder where I found them (but then not where I would call the "top" layer, but rather "iMac/Users/Home/Movies/iMovieProjects". Then I tried to "Update Projects and Events" and received the same alert: "iMovie could not find any projects or events to update."
Then I tried to update iMovie 9.0 (iMovie '11 version 9.0 (1073)) to version 9.0.9 .
[As an aside, the nomenclature of iMovie drives me nuts. The latest version is 10.0.8, which us newer than iMovie '11.]
Back to the update of version 9.0 to 9.0.9.
Presumably because I have version 10.0.8 installed, I got this alert box:
So, I cannot update version 9.0
and I cannot "Update" the Events and Projects created in version 9.0.

How do I delete apps in os5? I press and hold the icon and they all begin to shake but the little x does not appear allowing me to delete.

How do I delete apps in os5? I press and hold the icon and they all begin to shake but the little x does not appear allowing me to delete.

You can't delete any of the Apple built-in apps e.g. Music, App Store, Game Centre etc. If you don't get the 'x' on any of the apps that you've downloaded then check that Settings > General > Restrictions > Deleting Apps isn't set 'off'

HELP I have lost all my motion 4 content from all the files, ive looked in all the files and they are all empty. can i get replacement content as I my dvds where stolen along. with my other laptop.

HELP I have lost all my motion 4 content from all the files, ive looked in all the files and they are all empty. can i get replacement content as I my dvds where stolen along. with my other laptop. any Ideas. would be a great help. For Motion 4.

Try a hard reset:- hold the home button AND the power switch - ignore the red "Slide to power off" and wait ubntil the iPhone powers down, and then restarts - at the Apple logo, release all the buttons and see if your contacts reappear.

I just updated to 5.7 and the exported files are blurry. I compared the ones I exported before the change and they are fine. I have not change any settings.

I just updated to 5.7 and the exported files are blurry. I compared the ones I exported before the change and they are fine. I have not change any settings.

I don't understand your last paragraph.
"The home page also has a full bar ..." What does "full bar" mean? " ... instead of the tray it had before." What does "tray" mean?
Anyway, you might try Settings > General > Reset > Reset Home Screen Layout
I guess that cannot make things any worse.

I bought an iPhone from someone out of the paper and they didn't log out of their iCloud account.

I Bought an iphone from someone out of the paper and they didn't log out of their icloud account.
im not too sure how to fix this problem considering I cannot get in contact with them.
so if someone could help me I would really appreciate it.

If they left an activation lock on the device, you can't fix it but may be able to get a refund for the iPhone.
(113082)

I downloaded tv shows from iTunes onto my iPad, but when I plugged into my computer it erased them from the iPad and they didn't get transferred to the computer. How do I get them back?

I downloaded tv shows from iTunes onto my iPad, but when I plugged into my computer it erased them from the iPad and they didn't get transferred to the computer. How do I get them back?

First, is your iTunes account on your computer, the account you set up your iPad with and the one you sync regularly with? If yes, just reconnect your iPad to your computer, via USB and open iTunes. After your iPad syncs, and you see the message that it's OK to disconnect, don't disconnect. Click once on the iPad from the left side of your iTunes screen. This will open your iPad in iTunes. You would then click on Videos and you'll see the TV shows you downloaded. You can choose individual shows, or choose to sync all videos to your iPad. After you've moved what you wanted back, click apply, then sync again and you should be fine.

It wont reconize it because ive never connected it to my i tunes. it belonged to a friend of the family and they gave it to her. she just got it and i havent had a chance to sync it to our iTunes account yet

it wont reconize it because ive never connected it to my i tunes.
it belonged to a friend of the family and they gave it to her. she just got it and i havent had a chance to sync it to our iTunes account yet

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Cant hear the callers and they cant hear me

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