Cant Import Powerpoint at all?

Hello!
I'm new to using Captivate 3. Ive been using the trial
version for the last few weeks and just recently had the license
key added. When I was trying to trail, I was able to import my
powerpoint presentations into Captivate as a new project without
any problems.
Due to some lack of communications between our IT department
and myself, I ended up having the trail removed from my machine,
and they reloaded it from the website to get the software back on
here for me when we purchased the license key.
Now when I go into Captivate 3 (version 3.0.0.580) and try to
import my same exact Powerpoint presentations, it give me an error
message with a big red X saying "Can not import ppt file.
So whats changed? Is there a setting somewhere in my default
set up that I missed on the download the 2nd time around? (I don't
have the version of the original Captivate3 download trial I was
using as they wiped it off my machine!)
Please advise.
Thanks!

Rick-
There is no security issues that my IT guy said would
interfere with this.
So, we went an uninstalled everything to do with captivate 3
on my machine, rebooted, reinstalled the trial download ( but it is
somehow still picking up the product key so its not technically the
trial version) and when I go to inport ppt, Im getting the same
error.
We went to another machine that imaged the same as my machine
(these are brand new machines that they just imaged in the last
couple of weeks) and we did the trial download there (without
entering the key) and it worked fine, so there is obviously some
file in one of these uploads/downloads that is messing this up.
Im not sure what to do at this point. I need this on my
machine and I cant get it to function.
I just tried recreating this on a new profile on my machine
and Im getting the same error. The only difference between my
machine and the others (where it is working) is that mine has the
reg key stored in it still, the others are working on pure trial
downloads.
Im wondering if there are any other options to pursue at this
point, or if it would be best to do a clean sweep and re image my
machine and start from scratch? It is willing to do that if that's
our only option...they wanted me to ask here first if anyone had
any other suggestions.
Thanks!

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Message was edited by: Kevan D. Holdsworth

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