Cant install Acrobat x Pro

Windows Home premium 7, can install all components of Creative Suite css5 except Acrobat X Pro

Which Creative Suite do you have? Is it CS5, CS5.5 or CS6. I asked this because Acrobat X is not a part of CS5, instead it has a seperate installer and comes with different disc. So, please confirm that first.
Follow this article for exit code 6 : http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Similar Messages

  • I cant install acrobat 9 pro again, why?

    Hello all, I have CS4 CD and there was Indesign damaged. Now I have downloaded the CS4 version online. Now showing Acrobat 9 Pro to a fault, why? The Problem ist: the Adobe PDF printer and Adobe PDFViewer Safari plug-in, but how do I fix it?

    Hi mayab43858861,
    Please share the screenshot of the error message that prompts on your screen so that we could analyze this issue.
    Thanks.
    regards,
    Anubha

  • Just purchased an upgrade trouble installing acrobat x pro

    cant install acrobat x pro  . saying check system requirements . I have enough space and I have windows xp

    If it says you don't meet the requirements, then something is up. Check the specs here: http://www.adobe.com/products/acrobatpro/tech-specs.html. If you're not on SP3, then that could explain it already...
    Mylenium

  • Installing Acrobat 9 Pro on a virtual machine on my Mac using Parallels.  Not an upgrade but being asked what I upgraded from.

    I'm installing Acrobat 9 Pro for Windows on a virtual machine on my Mac (running Parallels).  I successfully installed the same program using the same discs on the same Mac previously, but that virtual machine became corrupt and can no longer be launched.  For this re-installation, the installation sequence is asking what version I upgraded from - but as this is not an upgrade, I get stuck at that step and am unable to complete the installation.  What should my next step be?

    Hi Akselowner,
    This error usually comes up if the serial number you are using is an Upgrade serial number.
    In such a case the installer will prompt to enter the previous qualifying version serial number.
    Please send me a private message with the serial number and I will validate and confirm that for you.
    If you do not have the previous qualifying version serial number then the current serial number needs to be unlocked.
    Please contact our customer service so that they can do the needful for you. You can even reach our chat support at http://adobe.ly/yxj0t6
    Regards,
    Rave

  • While installing Acrobat XI Pro, the installation automatically rolls back and I get the message "The wizard was interrupted before Adobe Acrobat XI Pro (11.0.07) could be completely installed. Your system has not been modified. To complete installation a

    While installing Acrobat XI Pro, the installation automatically rolls back and I get the message "The wizard was interrupted before Adobe Acrobat XI Pro (11.0.07) could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again." How to resolve it.
    How do I modify the system.

    Hi Rgardezi,
    The only reason why Acrobat installation fails and throw this error message is when there are some services running in the background causing the installer not to complete the installation. My take is try the following steps and suggest if you were able to install the products or not :
    1) Navigate to control panel and confirm that there is no line Item that talks about Acrobat. If you see Acrobat XI listed there, please remove them.
    2) Perform a selective Start up using the steps mentioned in this link.
    Please suggest if the above mentioned steps were able to resolve the query for you or not.
    Cheers,
    Kartikay Sharma

  • Error when installing Acrobat 11 Pro under Mac OS 10.8.3

    When trying to install Acrobat 11 Pro on my iMac (2.5 GHz Intel Core i5, 8 GB RAM, OS 10.8.3) I get an error message saying "installation failed" during the "validating packages" process. The software seems to run o.k., but I'm unable to apply any updates. Any suggestions?

    To investigate problem at our end, we require following logs:
    1) /private/var/log/install.log
    2) /tmp/oobelib.log
    3) /tmp/amt3.log
    4) ~/Library/Logs/PDApp.log
    (It might be that out of 2,3 and 4 a few are not present. Ignore those not present on the system)

  • Unable to install Acrobat XI Pro via CC

    Whenever I try to install Acrobat 11 Pro it ends after 51% saying "the older version of Acrobat 11 Pro can not be removed". Well, there is no older version, I didn't install this software before, although I had Acrobat X previously on the machine which I deinstalled before. Are there any leftovers of the former installation? If so, how can I get my PC clean so XI will install? And: yes, I already tried the installation via "as administrator" with the same negativ result.
    Besides that, dear developers at Adobe, the error message "7" is anything but helpful ("42" would have been more acceptable )
    Error-Codes
    Exit Code: 7
    Install MSI payload failed with error: 1603
    Third party payload installer AcroPro.msi failed with exit code: 1603
    System: Win 7 Ultimate, 64 bit
    Regards
    Heiko
    P. S.: I found the installation program itself (acropro.msi) and started it. This is the error it produces:

    Hi Ja-Was-Weiss-Ich,
    Please use the Acrobat Cleaner tool ( http://labs.adobe.com/downloads/acrobatcleaner.html ) to remove any / all remnants of Acrobat from your machine.
    For Exit Code 7, you might want to refer the following KB Docs :
    http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
    Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html for information on how to review your installation logs

  • Recently installed Acrobat XI pro on Windows 8.1, won't let me feed into scanner, forces me to scan pages one by one, how do I solve this?

    I recently installed acrobat xi pro on windows 8.1. When I try to scan to create a pdf, it won't feed, instead it directs me to custom page and makes me create page by page. It's not a problem with my computer. How can I solve this? JK in Houston

    Hi jk in texas,
    Since you're using Acrobat on Windows, you can set up a scanning preset that uses the scanner's TWAIN driver. When the automatic document feeder is loaded, use the preset to have Acrobat "talk" to the scanner. For information about setting up presets, see Acrobat Help | Scan documents to PDF.
    Please let us know how it goes.
    Best,
    Sara

  • Why can I not install Acrobat XI Pro on a Windows 8.1/64 machine?

    Acrobat X Pro is running, but when I try to install Acrobat XI Pro through Adobe Creative Cloud on a Windows 8.1/64 machine it fails near the end of the installation.  It indicates that it failed with 7 errors, but nowhere are the errors accessible.  Can anyone help?

    Were you logged in as the administrator and did you have anti-virus disabled? CC may have some special installation requirements and you need to check the CC forum for such information.

  • Unable to install Acrobat X Pro on Mt. Lion or Leopard

    Running Leopard on Macbook pro
    Running Mt. Lion on Macbook Pro
    Acrobat X will not install on system using Abobe installer
    Tried Acrobat XI and it installed but is unstable and will not update
    Almost like something is corrupted even happend when switching to new Macbook after transfering setting from old one.
    Is it Parallels causing the issue?
    I need Acobat working!
    Thanks

    never copy, transfer or migrate an adobe product. you should install acrobat x pro.

  • Error installing acrobat XI Pro win 8.1 64 bit

    I am getting the following error every time I try to install Acrobat XI Pro on my windows 8.1 64-bit machine.
    I have tried looking everywhere I can find online having to do with this error but no matter what I try I cannot get it to install properly.
    Any help would much appreciated.

    Moving this question to the Acrobat Installation & Update issues forum.
    Acrobat Installation & Update Issues

  • Can't install Acrobat X Pro

    Trying to install Acrobat X Pro on Sony VAIO running Win7Pro 64bit. Always get toward end of install a "Rolling back action" msg as all the installed files are being removed. No problem installing on my XP computer. I've tried installing from hard disk (folder and files are not read-only), downloading and installing trial version, stopping all services (except Windows Installer), uninstalling all other Adobe products including Reader, changing language to UK English. I must admit that I haven't tried installing underwater yet, but considering it. Online with Adobe Support to no avail. Any ideas?

    Try this Install Checklist http://forums.adobe.com/thread/569663?tstart=0 to see if it helps
    Do a temp disable of your anti-virus (looks like you've done this)
    Right click the install program and select Run as Administrator
    Tape a four leaf clover to your forehead

  • Can't install Acrobat 9 Pro on Windows XP Home Ed V2002 SP3

    Newbie hozer can't install Acrobat 9 Pro on Windows XP Home Ed V2002 SP4.  At end of install via CD it hangs restarting Print Spooler (spooler) and Windows Image Acquisition (stisvc) services, err 1920, and all I can do is click Cancel and it uninstalls the whole dad gum thing.  I tried kb.adobe.com/cps/403/kb403613.html.  Not fixing it.
    If I could change the permissions on those services maybe that would help but I can't do it, I don't have a login with enough permissions, I guess...
    So after the third time I just hard-crashed the hard drive when it got to the last ("can't start Windows Image Acquisition", cancel/retry) window and I did end up with the files on the HDD but... they won't install or delete now.  I'm infested.  Try to install in Normal or Vega mode, it now pops up a filled in userid/serial number box, and when you click ok or retype it, it says the s/n is invalid.  I keep having to reboot to get Windows Installer to let me start it (another permissions problem).  So I'm stuck. UpToDateTrendMicro doesn't find any evil doers...  the kb403613 sent me to this forum,
    with hopes,
    M3/   [that's MEL, or as close as the ScreenNameBouncer would let me get]

    Not sure it will help, but try it when logged in as the administrator and with anti-virus turned off. As far as error numbers, must of us have no clue (there seems to be a list at Adobe, but we don't work there.

  • Cannot Install Acrobat 9 Pro Extended - More Functional Product Available

    I am trying to install Acrobat 9 Pro Extended on my new PC. I get an error that a more functional product is avilable on my PC and the install closes. I installed Framemaker 10 before attempting Acrobat 9 Pro Extended. I notice a folder in my files that is Acrobat 10 (but there is no icon or program option in the menus). Is this the problem? Do I need to uninstall Framemaker, then install Acrobat 9, and then reinstall Framemaker? Any help is appreciated.

    Hi, yes, understood that they are different things. However, if I'm to
    rely on the link provided on the first reply then does it follow that 9
    Pro is also not supported on Mountain Lion? I have a MACbook here on OSX
    Mountain Lion, and as I've also mentioned on my first post, I was able to
    install 9 Pro and update it as well.
    It really is just odd that Lion is singled out here. I also checked this
    and there is no mention of problems with updating 9 Pro:
    http://helpx.adobe.com/x-productkb/global/known-issues-mac-os-10.html
    Sorry, but just trying to really find a workaround for this issue right
    now. We though of using X Pro instead but, again, if I rely on the system
    requirements on this link -
    http://www.adobe.com/sea/products/acrobatpro/tech-specs.html - the OSX
    version our user has is still not supported.
    Mac OS
    Intel processor
    Mac OS X v10.5.8 or v10.6.4
    512MB of RAM (1GB recommended)
    1.2GB of available hard-disk space
    1024x768 screen resolution
    DVD-ROM drive
    Safari 4 for Mac OS X v10.5.8; Safari 4 or 5.0.x for Mac OS X v10.6.4
    Thanks.

  • I originally bought Acrobat 9 and later upgraded to Acrobat 10 pro. My computer crashed and I am trying to re-install Acrobat 10 pro. I have serial numbers for Acrobat 9 and an Acrobat 10 pro upgrade. What do I do?u

    I originally bought Acrobat 9 and later upgraded to Acrobat 10 pro. My computer crashed and I am trying to re-install Acrobat 10 pro. I have serial numbers for Acrobat 9 and an Acrobat 10 pro upgrade. What do I do?

    Hi Shane,
    Please download Acrobat X Pro from the link below.
    http://www.adobe.com/downloads/other-downloads.html
    Install the software and when prompted for the previous version qualifying product, select Acrobat 9 and enter the serial key of Acrobat 9.
    This should install and activate Acrobat X Pro on the machine.
    Regards,
    Anand

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