Cant install creative media lite for zen stone plus

my sister got the zen stone plus as a gift and I am trying to install it for her,since she doesnt know much about computers,thing is on the instructions it says I should go to www.creative.com/zenstoneplus and when I do I choose the language and then download,well the .exe downloads,but when I try to run it opens a self extracting thing and then gives me an error message!!
the error numbers have been -6003 or -5002 and then nothing happens,I tried downloading it with firefox and internet explorer,but I get the same result!
any help she's desperate!

have you checked the requirements of the media lite? does your sis' pc satifies those requirements?

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