Cant install in nokia e6-00

I wanted to have ebuddy messenger in my phone but whenever I try to install it, I usually get the message "error while reading suite info".
pls help

Hi babylizzie,
We recommend your try the following reset:
Soft Reset
Enter *#7780# into your phones keypad and when prompted for a passcode, enter 12345. This will restore your factory settings on the phone but won't delete any data.
Let us know if this has helped you.
Regards,
haZey
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