Cant install latest itunes and iwork update

Have tried multiple times to run latest software update of itunes 11 and iworks 9.3. Get the following error message and cant install?

Install them from the Support webpage. iTunes 11, iWork 9.3

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Got new computer with windows 8.1 and installed latest itunes and hooked up nano 5th gen ipod to update music librarie but wont sync what would problem be?

Got new computer with windows 8.1 and installed latest itunes, went to update music library on my nano 5th gen and plugged in recognized in my library but when it synced , it said sync was complete but did not update at all, then reset the ipod to factory , BIG MISTAKE plugged in again and it did the same thing except now I have no music on at all it syncs but will not put any music on , previous computer had xp on it, what would the problem be and what would solution be????
Thanks

c) unistalled and reinstalled iTunes
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

Downloaded latest Itunes and Windows Update and everything fell apart

Okay, I dl'd the latest Itunes and Windows Update today and turned off my computer. When I came back and turned it on, it became really slow and the style for all the "windows headings" turned "gray classic theme." I tried running Itunes and a box comes up saying that I "Do not have access to change the Catalyst Control," my ATI driver I think (x1300). Then it says that I can't run Itunes because the audio is configured wrong. I go to my Audio settings in the "control panel" and everything is grayed out except the hardware choices. I clicked on their properties (SigmaTel Audio), but nothing would come up for 45 minutes. I am barely running in VGA mode and cannot access the internet connections in IE, thus barring me from Microsoft's updates. Sorry if it's hard to understand, but I'm ****** because I can't listen to all the new stuff I bought on Itunes yesterday Does anyone have any clues or ideas?

Take a look at this link, http://support.apple.com/kb/TS1369

Installed latest iTunes and neither original iPods connect.

Have 2 original iPods (8Gb and 16Gb). Been using them for years with iTunes. Have Windows 8.1. Installed latest iTunes (12) and now neither iPad is recognized by iTunes even thought PC does. iTunes said to disconnect and reconnect (this didn't work). Then said to uninstall and reinstall iTunes (did this twice and it doesn't work either). This has been working for years - what can I do to recover this support?

Hi bobsteph,
Welcome to the Support Communities! It sounds like you've already tried some troubleshooting steps, but iTunes is still not recognizing your two iPods.
The resource below has troubleshooting steps to take in a specific order to address this issue. I can understand your frustration, but hopefully trying these steps will resolve the issue.
This article is quite extensive, so I've highlighted below only the sections that apply to Windows 8 and iPod Classic. Click on the link for complete details.
iPod: Appears in Windows but not in iTunes - Apple Support
http://support.apple.com/en-us/TS1363
1. Try the iPod troubleshooting assistant
If you haven't already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below.
2. Restart the iPod Service
Windows 8
Close iTunes and disconnect the iPod.
Move the cursor to the upper right corner to open the Charm Bar.
In the search field, type Services.
Choose Settings, below the search field.
Select "View local services" on the right side of the screen.
Scroll down, select iPod Service, and click "Stop the service."
After the service has stopped, click "Start the service."
After the iPod Service has started again, open iTunes and connect the device.
3. Restart the Apple Mobile Device Service
This service is used by:
iPod shuffle (3rd generation and later)
iPod nano (3rd generation and later)
iPod classic
If you don't have one of the devices listed above, this step doesn't apply to you. If you do have one of the above model iPods, restart the AMDS service as follows.
Windows 8
Close iTunes and disconnect the iPod.
Move the cursor to the upper right corner to open the Charm Bar.
In the search field, type Services.
Choose Settings, below the search field.
Select "View local services" on the right side of the screen.
Select Apple Mobile Device and click "Stop the service."
After the service has stopped, click "Start the service."
After the Apple Mobile Device service has started again, open iTunes and connect the device.
4. Empty your Temp directory and restart
For Windows 8
Move the cursor to the upper right corner to open the Charm bar.
In the search field, type Computer and press the Return key.
Open Local Disk C:. If Windows is installed on a different drive, open that drive letter instead.
Open the Users folder.
Double-click the folder that has your user name.
If you see an AppData folder, skip to step 9. If you don't see an AppData folder, proceed to the next step.
Click the View tab and click the Options button, on the far right.
In the Folder Options window, click the View tab.
Select "Show hidden files and folders."
Click OK.
Open the AppData folder.
Open the Local folder.
Right-click the Temp folder and choose Delete from the shortcut menu.
In the confirmation dialog that appears, click Yes.
If you are unable to delete the Temp folder, close all programs, especially any of those in the Notification area (system tray) of the Windows Task bar (shown below). Then, repeat step 13.
Restart your computer.
Install the latest version of iTunes and connect your iPod.
5. Verify that the Apple Mobile Device USB Driver is installed
For Windows Vista, Windows 7, or Windows 8
Connect the device to your computer.
Quit iTunes if it opens.
Open the Device Manager as follows:
For Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type devmgmt.msc, and press Return. The Device Manager window should open.
Click the plus (+) icon (or disclosure triangle () for Windows 7 and Windows 8) next to "Universal Serial Bus controllers" to expand the section.
Locate Apple Mobile Device USB Driver in this list.
If Apple Mobile Device USB Driver is displayed without any downward arrow, "!", or "?" symbols over it, then this driver was successfully installed. Proceed to the next section titled "Change your iPod's drive letter."
If Apple Mobile Device USB Driver isn't listed, proceed to the section below titled "If the Apple Mobile Device USB Driver isn't listed."
If Apple Mobile Device USB Driver has a downward arrow next to it, this indicates that this device is disabled. To enable the device, right-click its entry in Device Manager and choose Enable from the shortcut menu.
If Apple Mobile Device USB Driver is listed but has an exclamation mark or question mark over it, continue with the next steps to reinstall the Apple Mobile Device driver.
Reinstall the Apple Mobile Device Driver
Right-click Apple Mobile Device USB Driver in Device Manager and choose Uninstall from the shortcut menu.
In the resulting dialog box, select "Delete the driver software for this device" and click OK.
In the Device Manager window, right-click "Universal Serial Bus controllers" and choose "Scan for hardware changes" from the shortcut menu.
Windows automatically reinstalls the necessary drivers and attempts to remount the device.
If the Apple Mobile Device USB Driver entry still has an exclamation mark or question mark over it, continue with the next steps to manually update the Apple Mobile Device driver.
Update the Apple Mobile Device Driver
Right-click the Apple Mobile Device entry in Device Manager and choose Update Driver Software.
Select "Browse my computer for driver software."
Select "Let me pick from a list of device drivers on my computer."
Click the Have Disk button. If the Have Disk button isn't present, choose a device category such as Mobile Phone or Storage Device, if listed, and click next; the Have Disk button should now appear.
Click the Browse button.
Navigate to the following location:  C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Note: If using a 64-bit version of Windows Vista, Windows 7, or Windows 8, navigate to C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers.
Double-click the "usbaapl" file.
Note: This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in  C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Click Open.
Click Next and click Finish.
Restart your computer. Leave the device connected to the computer while restarting.
Note: During installation, if a message appears stating that the software you are installing "has not passed Windows Logo testing," click Continue Anyway to continue installing the drivers.
If the Apple Mobile Device USB Driver isn't listed
Open the Device Manager in Windows, as follows:
Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type devmgmt.msc, and press Return. The Device Manager window should open.
Expand the following sections (not all sections may be listed):
Disk Drives
Imaging Devices
Other Devices
Portable Devices
Universal Serial Bus Controllers
Reconnect your iPod. Look for any entry that appears when the iPod is connected.
If only Unknown Device appears
Right-click the Unknown Device entry and choose Properties from the shortcut menu.
Click the Details tab. In the drop-down menu, choose Hardware IDs.
See if the listed hardware ID starts with "USB\VID_0000&PID_0000". If it does, Windows cannot read the hardware IDs of the device, and has replaced them with all zeros. This is typically caused by a faulty USB connection or an incompatibility with your USB chipset drivers.
Disconnect your iPod and unplug all USB devices from your computer.
Shut your computer down and then power it back on.
Open the Device Manager and reconnect your device, testing each USB port for approximately 30 seconds to see if your device is recognized.
Test with an alternate USB cable that you know works if one is available.
Temporarily disable USB 2.0 root hubs by looking for any "USB Enhanced Host Controller" or "USB 2.0 Host Controller" (or similar) entries in the Device Manager under the USB Controllers section. Right-click on each of these entries and choose "Disable."
Note: This may temporarily disable your USB keyboard or mouse. If it does, disconnect your USB keyboard and mouse. Or, if you are using a portable PC, connect an external keyboard and mouse.
After disabling USB 2.0, reconnect your device.
If your device shows up in iTunes, try re-enabling your USB 2.0 root hubs by right-clicking on their entries in the Device Manager, and choosing Enable. If the issue returns, you may disable the USB 2.0 hubs as a temporary work-around, keeping in mind that syncing will occur slowly (at USB 1.1 speeds). Then, consult your computer manufacturer for any updates for your USB 2.0 chipset.
Note: If Unknown Device appears in Device Manager when connecting your device to more than one known-good computer with more than one known-good USB cable, your device may require service. Contact Apple. Wherever you live in the world, you can find your device's service options at the Online Service Assistant. You may have questions about servicing your device, and you can find answers to frequent questions in this FAQ. If there is an Apple Retail Store nearby, find the closest store and then make a reservation through the online Apple Store Concierge. Reservations are strongly recommended.
If only "iPod" appears
For Windows Vista, Windows 7, or Windows 8
Right-click the iPod entry in Device Manager and choose Update Driver from the shortcut menu.
Select "Browse my computer for driver software."
Select "Let me pick from a list of device drivers on my computer."
Click the Have Disk button. If the Have Disk button isn't present, choose a device category such as Mobile Phone or Storage Device, if listed, and click next; the Have Disk button should now appear.
Click the Browse button.
Navigate to the following location:  C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Note: If using a 64-bit version of Windows Vista, Windows 7, or Windows 8, navigate to C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers.
Double-click the "usbaapl" file.
Note: This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in  C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Click Open.
Click Next and then click Finish.
Restart your computer. Leave the device connected to the computer while restarting.
6. Change your iPod's drive letter
In some cases, changing the drive letter assigned to the iPod may resolve this issue.
7. Remove and reinstall iTunes
If you haven't already done so when following the Troubleshooting Assistants linked at the beginning of this article, remove and reinstall iTunes.
Note: Songs you purchased from the iTunes Store or imported from CDs are saved in your My Music or Music folder by default and aren't deleted when you remove iTunes.
Windows Vista, Windows 7, or Windows 8: Follow these steps to remove and reinstall iTunes.
8. Disable conflicting System Services and Startup Items
Installed background processes can sometimes prevent the iPod Service from running. You may be able to resolve this by disabling some items with the System Configuration Utility.
For Windows Vista, Windows 7, and Windows 8: Refer to Using MSCONFIG to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8.
9. Update, Reconfigure, Disable, or Remove Security Software
Some antivirus, firewall, or other security software can prevent iPods from displaying in iTunes. Updating, reconfiguring, disabling, or removing your security software may resolve the issue.
Note: For the best computer security, disconnect your computer from the internet prior to disabling or removing your security software. After testing, reinstall security software before reconnecting to the internet.
10. Deleting damaged or incorrect registry keys
If your iPod is recognized successfully on a different computer, and the steps above didn't resolve your issue, there is likely some other system issue on your computer that is the cause. This may require you to repair or reinstall Windows. If you need assistance with this, contact whomever supports Windows on your computer. In most cases, this will be the computer manufacturer.
I hope this information helps ....
- Judy

How can I put latest iTunes and iPod updater on a disc to send to soldier?

My brother in law is in Iraq. He has a first generation nano and I want to send him the Nike+ kit. From my understanding, he will need the latest iTunes and have to update the software on his iPod. Trouble is, he does not have Internet access and so I need to send him whatever files he might need. Believe I can download iTunes 7.0.2, but does it not go to the web to get the iPod update? Please advise how i can guarantee all needed files on a disc and no need for Internet. Thank you for your help.

You can use this updater and this version of iTunes with a first generation iPod nano, without requiring a connection to the Internet.
If you need to do this with an iPod not supported by the standalone updater, download the software on your computer, choose Go to Folder from the Finder's Go menu, enter ~/Library/iTunes/iPod Software Updates as the folder's path, and copy the contents of this folder to the CD. They will need to be copied back on the destination machine. More information is available in this article.
(18272)

Cant install latest Itunes

I tried to upgrad itunes to the newest version but near the end or the install it said it cant install because windows install package isnt working. I have tried to install latest service pack and latest windows installer but still no joy. I uninstalled Itunes but then still couldnt install it back as I got the same message. I just done a system restore from when I unistalled Itunes and now a different screen with basically the same error
( The installer encountered errors before itunes could be configured, errors ocurred during installation. your system has not been modified, please run the installer again, or click finish to exit)

Install them from the Support webpage. iTunes 11, iWork 9.3

Just installed latest Itunes, and system now grinds to a halt, caused by apsdaemon.exe and apple mobile using 99% processing. Have stopped these processes, but each time I start Itunes I have to do it all over again, any help would be appreciated

Having just installed the latest iTunes update, I find my system grinds to a complete standstill. I've checked and found two apple processes, apsdaemon.exe and applemobiledeviceservice.exe use 90% plus of my processor, so have stopped these. However, each time I start iTunes the same situation occurs. Is there anyway I can remove these exes from my system or is apple aware of this stupid update and what are they doing about it. Any guidance would be very much appreciated

What version of itunes were you using before you updates?
Have you checked other related post?
iTtune will require applemobiledeviceservices.exe and others to run. What you are experencing is usually caused by a conflict with other software on you system. Everybodys system is set up differently, so there is not a "one fix all". Most commonly associated with Firefox addons, video accelerator software, podcasts on the backup, anivirus software, parential control software, take you pick!
I found my fix here.
https://support.apple.com/kb/TS4123

ITunes and iPod updater won't recognize iPod

I'm running Windows XP and it shows the iPod is there but it won't show up in iTunes and iPod updater after 'initializing' for a good 5-10 minutes says either 'could not recognize the iPod' or if it does let me restore give the 'Firmware update failure. Diskwrite error.' I have the latest iTunes and iPod update and went through all the steps in the 'Windows recognizes iPod but iTunes does not' Troubleshooting help section. All these problems started when I tried to update with the new iPod updater software and got an error, everything worked fine before. I have also tried using a friends USB cable the problem is obviously in the Nano itself. Is there any way to safely format without using the iPod updater? or what should I try doing next?
Also it seems like when the nano isn't plugged into a power source it drains the battery, with nothing showing on the screen because it always starts charging when I hook it up to the computer even though it was fully charge before.
Thanks for any help.

Hello,
I too am having this exact same problem. My iPod nano was working perfectly until this "latest update" Since I installed that update my itunes and my ipod updater will NOT recognize my iPod. I am getting all the same error messages as you.
I have done EVERYTHING recommeded in the support pages. Reinstall, uninstall, install, reboot I've done it all a hundred times. I have over 5 pages of support documents I printed up and I followed them to the T. I have 10 different USB ports including 3 2.0 USB ports. My windows recognizes the iPod instantly, but the updater will not.
I 'm starting to think it's a problem with the update software.
Please, if anybody has any advice other than "www.apple.com/support/ipod" please post something. I have had my Nano since October and never had a problem with it and I really, really miss it right now.
Thanks
Windows XP
Windows XP

Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. This is an APPLE Itunes issue. Help!. HPPavillion DV6 64 bit, windows 7

Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. After doing some data mining, found out from community this is an long standing APPLE problem- which doesn't get much tech support in terms of fixes. I have an HPPavillion DV6 64 bit, Windows 7 OS . After reading an earlier complaint from 2009 in the support community, I ran diagnostics from ITunes which gave the following result. Can someone please help? (I'm not enough of a techie to know what I'm doing or how to locate /reinstall CD drivers. I am searching for driver disc but cannot locate.)
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0043AC7C0368E428
Current user is not an administrator.
The current local date and time is 2012-07-24 23:43:08.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.

Doublechecking ... did you have CD/DVD drive tests checked when you ran those diagnostics? (I'm not seeing the CD/DVD test results down the bottom of the results where I'd expect to see them.)
For example, here's what I get:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Acer Aspire X3400
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003CAD7C0A1258F8
Current user is not an administrator.
The current local date and time is 2012-07-26 10:42:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is not supported. (16008)
Video Display Information
ATI Technologies Inc., AMD Radeon HD 6570
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: d6a87ba725121aa1240b1ce936c23470
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: ATAPI DVD A DH16ABSH, Rev YA12
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.

HT1420 Just tried to download and install latest Itunes update and it would not load correctly. Keep getting a warning that file MSVCR80.dll is missing. I have reinstalled Itunes but did not correct. I have a PC with Windows XP. Itunes ran great prior to

Just tried to download and install latest ITunes update and it would not finish update. I aborted the update and then my ITunes will not open. I keep getting and error stating that file MSVCR80.dll not found. I reinstalled my original ITune file but this did not clear this error. Any ideas.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99732)

HT1926 Tried to install latest iTunes update but get "A program is trying to illegally access C+Runtime..." and iTunes won't run

Tried to install latest iTunes update, but got "A program is trying to illegally
access C+ Runtime file.." and iTunes won't launch. Tried latest Windows update
Service Pack and no joy.

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I have updated to the latest itunes and my iphone software to version 5 but now it wont let me sync my custom made ringtones ??? help !!

i have updated to the latest itunes and my iphone software to version 5 but now it wont let me sync my custom made ringtones ??? help !! it says it can sync them but then it does not copy them from my itunes back onto my phone ?

I have the exact same issue. I havent found our what is causing it either. Multaple re-install attempts with no success. I have to use Windows Media Center to burn audio discs. Any other advice?

Itunes was working fine. Tries to install latest upgrade and get error message about an invalid character in the path "Program Files (x86)". PC, Win7, nothing else appears to be having same issue.

Itunes was working fine. Tried to install latest upgrade and get error message about an invalid character in the path "Program Files (x86)". PC, Win7, nothing else appears to be having same issue. Program still works, simply cannor upgrade.

Thanks b noir,
I tried this solution without success. After FixIt ran and didn't find a problem, either in looking for issues with "software upgrade" or "iTunes" it kindly offered to help me uninstall iTunes. I had thought of this as a possibilty but it seems to me that if you do that you lose a lot of "non-native-to-Apple" information you might have entered. I did this once and recovery was painfull. Is there a way to uninstall iTunes without losing all of that sort of thing? Any help would be appreciated.

Downloaded the latest itunes and when i go to install it i get a message saying there is a problem with this windows installer package a program required for the install to complete could not be run, contact your support personnal or package vendor

When `ve downloaded the latest itunes and then i go to install it i get a message saying there is a problem with this windows installer package a program required for the install to complete could not be run, contact your support personnal or package vendor any ideas anyone ? thanks

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

HT4352 problem sharing iTunes with new Apple TV.(model MD199LL/A. I have iTunes and Apple TV set up with same address and passwords, enabled iTunes and Apple TV for home sharing and still nothing? I have latest iTunes and Apple TV update. Any other sugges

Have a problem with Home Sharing with Apple TV and iTunes. Have latest iTunes and Apple TV downloads. Have both items set up for home sharing with same address and passwords. AppleTV running fine for everything else. FYI, my library is about 60gigs. AppleTV model is MD199LL/A if that matters. Really want to hear my entire music library and not just Purchased items. Thanks for any help!!!

I have an older PC with Windows XP Professional on it. I updated to the latest iTunes and I am able to access the photos, etc. on it. However, my Windows 7 PC still does work (since last Apple TV update). Apple TV does not recognize that Home Sharing is turned here. The latter PC has all my current photos on it which I would like share with others on my Apple TV. A fix would be appreciated.

Cant install latest itunes and iwork update

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