Cant install new iTunes, Cant install new iTunes

While I had my Ipod today, attempting to sync it, it wouldn't do anything, but it was recognized by the computer. The Apple Mobile Device component randomly dissappered. So I thought that reinstalling iTunes would help. However, when I installed iTunes, it won't instal the Apple Mobile Device again, saying that I, "need to make sure that I have the proper authority permissions."
HELP! I have tried everything that I can think of (disabling spyware and firewall, eliminating all related folders, etc.)

Thank you TT2!
I followed your troublshooting tips as of 30 Jan.
Everything went well, except of course that Apple Mobile Device Support would never uninstall.
It seems that even Revo Uninstaller and CCleaner could not remove it.
Since I was curious, I did a search on my hard drive for "Apple Mobile Device Support", and found a lot of old versions (see below)
Your guide mentioned deleting files from C:\Program Files\
but you did not mention anything about C:\ProgramData\
Each of those directories seems to contain a file called AppleMobileDeviceSupport64.msi
So, I thought I would check and get your opinion before any manual deletion of these directories.
Thank you!

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I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.' Can anyone help please

I have tried to just install the new version of itunes from the apple website, it looks like it downloads but after 5 minutes at the end of the install it says 'old version of itunes cannot be uninstalled, please contact support.'?
Is there anyway I can remove the version of itunes from my computer? i dont mind if i lose the music/content I already have on my itunes. I need to do this as i have just received the iphone 4 and need to install the newest version of itunes.
Many thanks

I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.'
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

All of a sudden my itunes wont come up when i hit the desktop icon. un and re installed many times, tried new users, it finally gave me "you need to reinstall sqmapi.dll " im a noob and i have know idea what that is or where i can get it. i cant open any

all of a sudden my itunes wont come up when i hit the desktop icon. un and re installed many times, tried new users, it finally gave me "you need to reinstall sqmapi.dll " im a noob and i have know idea what that is or where i can get it. i cant open any file or library that has anything to do with itunes except safari and quicktime are fine. im about to pull out whats left of my hair.

Okay, that's got one thing ruled out at least.
Can you check something for me, big? I'd like to see if iTunes launches with the Bonjour Service disabled.
In your Start menu, right-click Computer and select "Manage".
Expand "Services & Applications".
Open "Services". (Perhaps maximise the screen to better see what's going on.)
Right-click the Bonjour Service and select "Properties".
In the General tab, set the Startup type to "Disabled":
... and click OK.
Restart the PC and try launching iTunes. Does it open this time?

I cant see any purchase history on my account after updating the software and installing itunes on a new PC. Why have they been wiped from my account?

My laptop died on me and I have just got a new one. I installed itunes and updated my phone software, but now all the Apps are missing and i cant see them in my account as purchased to re-download.
There is no purchase history when i view my account information, can anyone explain what has happened?

If you have more than one account, you have to log in to the one that was used to purchase those apps.

I bought a new computer authorized it, and transfered my purchased items, but itunes wont let me manage my ipod through itunes, i.e. I cant arrange my spring board install or uninstall apps through itunes everything on the ipods apps page is unclickable?

I can't change anything on my ipod through itunes what might be the problem? I stransfered everything, I authorized my computer but I cant use the apps page on itunes all the apps inside the ipod picture and on the side are faded and I cant click on any of them, and I need it to arrange my apps in my ipod , since its much easier this way. any solution?

Because you changed your syncing iTunes library. You can only sync to one iTunes library. If all yur apps and music and other stuff in on your new computer you have these options:
- Restore from backup. Check the Devices tab in iTunes' Prferences to see if there is there. You can tell by name and date. If it is there then restore from that backup. If the backup is not there you need to go back to your old computer and move/opy the iPod backup to the new computer. That file is located:
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista and Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.
- If you do not have the backup all you can do is to restore the iPod to factory defaults/new iPod and sync everything from the new computer. You will lose app data.

Im trying to download the new itunes so i can use my iphone 5 , however , the new itunes requires Mac OS X 10.6.8 or later and i cant seem to install that onto my imac even after searching for the new update (my imac is currently on 10.5.8.

.Im trying to download the new itunes so i can use my iphone 5 , however , the new itunes requires Mac OS X 10.6.8 or later and i cant seem to install that onto my imac even after searching for the new update (my imac is currently on 10.5.8.

You have already seen that you cannot load the new iTunes into your 10.5.8, so as Neil says, you need Snow Leopard (current cost £14). And you'll probably need to update the disc you buy via the combo update, though that is free.
As far as the new iTunes is concerned, there's been a certain amount of grumbling so you may want to study the forums before you update. The main problem has been with album artwork which does not transfer easily.

Just installed itunes on new windows 7 system Cant get it to import cd's when it is open. I have to close it first and then insert cd to import

just installed itunes on new windows 7 system Cant get it to import cd's when it is open. I have to close it first and then insert cd to import. any one know how to fix this?

If your library was working on your computer and then popped up empty all of a sudden then this might be what you need...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

Itunes is asking me for thhe itunes64.msi file and i cant find it, i can't install the new itunes nor open the old one now. someone help me please?

im having problems installing the newer version of itunes, and removing the older one, im basically itunesless because it keeps on telling me i need the itunes64.msi files which i cant find on my laptop. please help

You are not addressing Apple here. We are all just users like yourself
lost/stolen
No app on the iOS device is required.
- If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iOS device and have the device play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
- There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

Cant install new itunes???

i cant install the new itunes and therefore not update my iphone that is stuck in a "recovery loop" because i have the version 10.4.11? i need help!! please idk what to do.

nocluehelp wrote:
i cant install the new itunes
meaning iTunes 10 ?
i have the version 10.4.11
you need to @ least run OS X 10.5 to install iTunes 10.
JGG

I cant get the new 11.1.14 version of Itunes to install

I just got an iphone 4s and when I plug it into my computer my itunes tells me i need to update it to the newest version and that I cant do that at itunes.com. So I have downloaded it but when i click on it to install it, it doesnt do anything. my old version still works just fine but it wont let me install the new one onto my mac. All i want is to put music on my phone... what do i do?

Did you have a look here: http://support.apple.com/kb/TS5376?viewlocale=en_US&locale=en_US

Cant install new iTunes 12.0 ..

Since I deleted my older iTune version I cant install the new version 12.0
Since I already deleted the older version from my one comp I now cannot deauthorise or install iTunes 12 from the same comp or any other computors that is still on the same network

Hello Re Mix DJ ,
After reviewing your post, I have located an article that can help with iTunes installation. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
Remove and Reinstall iTunes and other software components from Windows XP
In some rare instances, you might need to remove iTunes and related software components before reinstalling iTunes. If you're directed to reinstall iTunes by AppleCare, an article, or an alert dialog, you can do so by following the steps below. These steps might take a while to complete, depending on your system.
If you're running Windows Vista, Windows 7 or Windows 8 see Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8.
Media you've bought from the iTunes Store or songs you've imported from CDs are saved in your My Music folder by default. They won't be deleted by removing iTunes. Although it's highly unlikely that you'll lose any of your iTunes Library when following the steps below, first make sure that your iTunes library is backed up. See iTunes: Back up your iTunes library by copying to an external hard drive for more information.
If you have issues installing iTunes, try the options outlined in Issues installing iTunes for Windows.
If you've received errors regarding inaccessible registry keys during installation, try the steps found in "Could not open key" message when installing iTunes, QuickTime or Apple components for Windows.
Steps
Remove iTunes and its related components from the Control Panel.Use the Control Panel to uninstall iTunes and related software components in the following order. Then restart your computer:
Don't uninstall these components in a different order, or only uninstall some of them. Doing so might have unintended affects.
To remove these components:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Quit the following programs if they're running:
iTunes 
Apple Software Update
Choose Start > Control Panel.
In Control Panel, open "Add or Remove Programs."
Select iTunes from the list of currently installed programs. Click Remove.
When asked if you would like to remove iTunes, select Yes.
After the uninstallation is complete, don't restart your computer if you're prompted.
If you see other iTunes entries in the list, remove them by repeating steps 4–6.
Using steps 4–6, also remove all instances of:
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Restart your computer.
Make sure that iTunes and its related components are completely uninstalled.In most cases, removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. In some rare cases, files might be left behind. After following the steps above, confirm that the following files and folders have been removed. If any are left behind, remove them.
To remove these files:
C:\Program Files\Bonjour\
C:\Program Files\Common Files\Apple\Mobile Device Support
C:\Program Files\Common Files\Apple\Apple Application Support
C:\Program Files\Common Files\Apple\CoreFP
C:\Program Files\iTunes\
C:\Program Files\iPod\
Follow these additional steps if you receive a "Cannot delete iPodService.exe: It is being used by another person or program." message.
Choose Start > My Computer.
Open Local Disk (C:) in Computer, or whichever hard disk your programs are installed on.
Open the Program Files folder.
Right-click the Bonjour folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Right-click the iPod folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Follow these additional steps if you receive a "Cannot delete iPodService.exe: It is being used by another person or program" message.
Right-click the iTunes folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Open the Common Files folder.
Open the Apple folder.
Right-click the Mobile Device Support folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm.
Right-click the Apple Application Support folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm.
Right-click the Apple CoreFP folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm.
From the Start menu, select My Computer.
Open Local Disk (C:) located in Computer, or whichever hard disk your operating system is installed on.
Open the Windows folder.
Open the System32 folder.
Right-click the Recycle Bin and select Empty Recycle Bin.
Reinstall iTunes and its related components.After you make sure that iTunes is completely uninstalled, restart your computer and install the latest version of iTunes.
If the issue persists, look for more information on the iTunes Support page, including help with specific messages.
iPodService.exe Alert
Follow these steps if the message "Cannot delete iPodService.exe: It is being used by another person or program" appears when you try to delete the iPod folder.
Make sure that iTunes and the iPod Updater utility aren't open.
Press and hold Control-Alt-Delete.
Select Start Task Manager.
Click the Processes tab.
Locate iPodService.exe in the list.
Click iPodService.exe and choose End Process.
Quit the Task Manager.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

TS1363 Just installed the new ITunes (running Windows 7) and now it cant see my IPhone

Just installed the new ITunes (running Windows 7) and now it cant see my IPhone (which it saw fine just a few minutes ago). So I can't do a backup etc. What's wrong and how do I put it right?

Well, without my doing anything, the situation has now righted itself. I came down this morning, switched on the computer and the IPhone - and now ITunes recognises the IPhone (it is listed under "Devices", which it wasn't before)
I notice however that the IPhone doesn't get listed under "Devices" until the backup process is complete. So maybe this points to what may have been going on before? Except that the reason I was worried was because the first thing I wanted to do after dowloading the new version of ITunes is make a backup - and I couldn't because ITunes didn't "see" the phone.
Anyway, not the first time I have had the eerie feeling that my relationship with IWorld is not in my control.

Cant install new itunes because Apple Software update refuses to be removed

i tried to install the new itunes but when i do it says it cant remove apple software update. so then i try to uninstall apple software update by using the remove thing in the control panel but it dont uninstall cause it cant find some file and says to pick a path to the file but the path is right. someone please help ive tried everything i know of

Try downloading and installing the Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301/
Open it by going to Start > All Programs > Windows Instalelr Clean Up
Select Apple Software Update in its list and click Remove. That should take care of it for you. You can use this for any other apps you are having trouble uninstalling as well.
Hope this is helpful
CG

Installed new itunes and i cant play my old songs

installed the new version of itunes and all my songs have an exclamation point next to them and to find where the are located on my computer and i have no idea how to find my songs.

Make sure you have cookies enabled. If it continues to fail try using a different browser.

Hi, I had to re install my itunes library from a hard drive to my new laptop. Now I cant sync my iphone because itunes thinks all songs are new and basically doubling all albums. Should i restore iphone or is there a better way?

hi, i had to re install my itunes library from a hard drive to my new laptop. Now itunes thinks i am trying to add new albums and saying there isnt enoug space. should i restore or is there a better way.

Have you tried exporting a 10 second section of the footage to see if the issue shows up once the seqeunce is actually exported from the timeline. I edit on CS5 with windows 7 pro at work quite often and have no issues so I assure you that isn't the issue. I also edit with AVCHD footage when at home and work quite freqeuntly as well so I'm positive that isn't the issue. It sounds like a GPU driver has been corrupted in the way it interacts with premiere pro. What type of GPU do you have? If it supports MPE's GPU acceleration have you tried turning it off and seeing if that makes any difference?
Anyways though try to export a 10 second test section of your timeline to see if when the clip is exported from premiere it will play normally in windows media player or vlc or w/e media player you want to use. If it exports fine then you can almost be positive it's a corrupted video card driver. If that's the case I'd re-install your GPU's driver and also check your gpu makers website to see if they have a updated driver avaiable.

Install itunes on new laptop w/o losing old songs- cant backup songs tho!

Please can anyone help?! I have to figure this out by tomorrow!! :o
Cliffsnotes: _Want itunes on new laptop. Dont want to lose songs on ipod. Can't backup songs because itunes is gone from old computer. Halp plz?_
Details: I have an ipod touch. I think my dad accidentally deleted some of the software that is required to run itunes so now it won't open, or recognize the ipod when its connected to the computer. When I click on the itunes icon (which is still on my desktop) to try to open it, I get an error message that reads:
"Apple Application Support was not found. Apple Application Support is required to run itunes. Please uninstall itunes and then install itunes again."
I would do this however I just got a new laptop and want to move all my programs including itunes onto it instead. If I try to just connect the ipod to the new laptop and download the newest version of itunes, I'm afraid it will delete my old songs already on the ipod. I know people have had this concern before but the answer is always to back up your songs first. How am I supposed to do this if the itunes is deleted/won't open on my old computer?
*Your help is so so appreciated*!!!

What you really want is the files, not the music really, just the system files so that when you reinstall iTunes you can replace the system files with the ones you backed up, thus saving your settings from your previous installation. As for the music, after you reinstall, you can backup your music from your iPod before you sync it to the new iTunes installation, that way it insures you not to lose all your music. I deleted half my music by accident from in my iTunes Music hard drive that I have separately so as to be able to keep all my music in case of a computer crash, which we both know is a drawback of having a Windows-based PC. Where you want to go is first go to Edit then Preferences then Devices and make sure you have Prevent iPods, iPhones, and iPads from syncing automatically checked, then you can rest assured that you won't lose the music already on the iPod. Then you go to File then Library then Back Up To Disc. This is of course after you have iTunes reinstalled. Just save the system folders with all the system settings from your documents/music/iTunes section. Then uninstall and reinstall. Then transfer the backed up system files back to that folder and overwrite the new files that were created.

Cant install new iTunes, Cant install new iTunes

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