CANT INSTALL PSE 11

I have recently bought PSE 11 (downloaded trial version)  downloaded the files but can't install it.  "This installer does not support installation on a 64 bit windows OS.  If you are installing by disk run set-up from folder.  If not installing from disk download 64 bit version of Premier Elements 11"    I thought Elements 11 was ok for windows 8.1?  Any help very much appreciated.

Thank you Jeff that is where I was downloading from, however, on closer inspection  I realise I downloaded Premier Elements as there was no download for just Elements (English version).    I have e-mailed the seller and will see what he says.   
Sent from Windows Mail

Similar Messages

  • Cant install PSE 11 shared files issue?

    Hi - I cant seem to install PSE 11 as I keep getting shared file issues. Ive managed to work my way into the manual error log and its saying this - Any ideas please? Please go slow I am so not technical at all!
    Thanks
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Visit http://www.adobe.com/go/loganalyzer/ for more information
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    RIBS version: 3.5.8.0
    Win OS version: 6.1.1.0 64 bit Type: 1
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    Pre check media db sync
    End of Pre check media db sync. Exit code: 0
    :: END TIMER :: [Sync Media DB] took 247.39 miliseconds (0.24739 seconds) DTR = 371.882 KBPS (0.363166 MBPS)
    Ready to initialize session to start with ...
    ::START TIMER:: [CreatePayloadSession]
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: C:\Users\Nina\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller
    Updating media info for: {0449467E-102A-4514-9F4D-91BCEE129390}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
      Path: C:\Users\Nina\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
    Updating media info for: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
      Path: C:\Users\Nina\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
    Updating media info for: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
      Path: C:\Users\Nina\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
    Updating media info for: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
      Path: C:\Users\Nina\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
    Updating media info for: {98CE8819-87AA-4814-8167-ADDDD513485F}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
      Path: C:\Users\Nina\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
    Updating media info for: {D1B83970-7269-48BE-8B0E-5120D9327E52}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
      Path: C:\Users\Nina\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
    Updating media info for: {F6F5021E-0548-43C1-82CC-C5C7A6906585}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
      Path: C:\Users\Nina\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
    --------------------  END  - Updating Media Sources -  END  --------------------
    Supported RIBS version range: [0.0.66.0,3.5.8.0]
    [    3392] Tue Jul 02 20:12:47 2013 ERROR
    Payload {98CE8819-87AA-4814-8167-ADDDD513485F} of version: 4.0.19.0 is not supported by this version: 3.5.8.0 of RIBS
    Payload {D1B83970-7269-48BE-8B0E-5120D9327E52} of version: 4.0.19.0 is not supported by this version: 3.5.8.0 of RIBS
    Unsupported payload versions included
    [    3392] Tue Jul 02 20:12:47 2013  INFO
    :: END TIMER :: [Total Timer] took 326.856 miliseconds (0.326856 seconds) DTR = 293.707 KBPS (0.286824 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ERROR: Payload {98CE8819-87AA-4814-8167-ADDDD513485F} of version: 4.0.19.0 is not supported by this version: 3.5.8.0 of RIBS
    ERROR: Payload {D1B83970-7269-48BE-8B0E-5120D9327E52} of version: 4.0.19.0 is not supported by this version: 3.5.8.0 of RIBS
    ERROR: Unsupported payload versions included
    Search the same string above to find when the error occured.
    Exit Code: 21 - payloads version is not supported by installed version of RIBS
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    I have come across this on another forum but I dont have any idea how to do this? Can someone help please?
    So resolve this TIME consuming problem, i had another look at that support page and this is what i did to fix it Thank you for your help 99jon for the link.
    Copied the elements folder to the root of the HD, then renamed the folder with the installer files contained within to c:\PSElements9Installer then ran the setup.exe as administrator and hey presto, it worked and fully completed the install grrrrr.
    Cheers people of the Digital World, ive now relieved my stress
    Was this helpful?Yes  NoSubmit
    Reply

    Mark as:
        1 posts
    11-Apr-2013
    Currently Being Moderated
    3. TangAdmin,
    11-Apr-2013 17:04   in reply to Digital Controller
    Report
        Had the same problem with PSE10 Copying it to kthe root of c and renaming it to PSElements10Installer Worked perfectly.  
    thanks to all involved
    Was this helpful?Yes  No

  • I cant install flash player on my razr i android 4.1.2 what is happen i buy the app and didnt work

    Well when i finally buy my new cell and get out from symbian os one off the first things i gonna do is install flash player for listen my music on last fm and see the movies from streaming but i am too disapoint cause i goo to google store and find a free app from flash this make me soo happy ok i download it when i see its only say the version i need to buy and its 5 euro i am a brazilian here is almost 16 R$ a big assalt for app but i know flash soo good and buyed it via paypal it send me to a download page i get it there but when i gonna install it, it say the app is not install, the pack seens to be corrupt, i see the forum i make my configuration for app from outside but even like this did not install someone can help me i am get crazy with it.

    Hey bro i just asked about a refound but they tell to contact the
    developers cause after 15 min later they cant reefound and other they say
    the app they send is free and i donwload it for free from google play and
    then from there i gef a pay pall link from 5 euro i hope to know what kind
    off app is this cause it is not a official cause is on google play how it
    could be there if this one are discontinued i am assalted:.? In a official
    web site from google or its a official link? I am lost hows i can
    responsability for this? Hope you can help me i know you are not the
    trouble maker but is the only direct aswer i have! Tks about it i was found
    about browser with flash moments ago but i did know about the bateries
    issues good alert hope you can help a litle more too know what happen too
    me and know how responsability for this
    Hope talk too you soon
    Em 21/12/2013 17:28, "Mike M" <[email protected]> escreveu:
        Re: i cant install flash player on my razr i android 4.1.2 what is
    happen i buy the app and didnt work  created by Mike M<http://forums.adobe.com/people/CFMcBlob>in *Installing
    Flash Player* - View the full discussion<http://forums.adobe.com/message/5950011#5950011

  • I cant install or uninstall my itunes. I get this error 'the feature you are trying to use is on a network resource that is unavilable' Now ive seen the solutions on here but im using windows 8.1. Ive tried all options so please can someone help?

    I cant install or uninstall my itunes. I get this error 'the feature you are trying to use is on a network resource that is unavilable' Now ive seen the solutions on here but im using windows 8.1 and none of them work for me. Ive tried all options so please can someone help?

    That doesnt work for me. I removed itunes through the windows cleaner method as shown in other posts and re-installed itunes. Now im getting this error
    iTunes was not installed correctly. Please reinstall iTunes
    Error 7 (Windows error 126)
    Also my Microsoft office has stopped working after i deleted Itunes which is really strange.
    Can somebody provide me a solution please....

  • I updated to ios7 on my iphone 4 and now cant install apps and one app says waiting for 2 days now. Also it started ading apps from my wife's phone onto my phone even though we have separate apple ids.

    I updated to ios7 on my iphone 4 and now cant install apps and one app says waiting for 2 days now. Also it started ading apps from my wife's phone onto my phone even though we have separate apple ids.

    We do not share an apple ID and her phone is now logged in with her account and I have since backed it up on itunes under her account as well. I have turned off automatic downloads on her phone but they still keep downloading. I delete one app and then another one just appears on the phone.

  • I cant install adobe master collection cs5 or cs6 in maverick 10.9.4

    i cant install adobe master collection cs5 or cs6 in maverick 10.9.4, i cant install, the instalation stop in 4% in adobehelp ... any idea?

    I can't get into the installation menu. The third CD does work correctly, i'm not sure about the second CD. Is it possible that the CD is broken? Like maybe there is one file missing or something I don't know.
    Date: Sun, 9 Oct 2011 02:21:36 -0600
    From: [email protected]
    To: [email protected]
    Subject: Cant install Adobe Master Collection cs5.5
        Re: Cant install Adobe Master Collection cs5.5
        created by Mylenium in Creative Suites Windows - View the full discussion
    Have you tried to install in English instead of Dutch? Did you check the various tips from the knowledge base? Can't see anything obvious here - it seems to correctly recognize everything but then still refuses to install... Mylenium
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/3961325#3961325
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/3961325#3961325. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Creative Suites Windows by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • HT1926 cant install itunes on windows 7 64bit . cant run a required dll

    i cant install itunes on windows 7 64bit . when i run the setup and reach the status : "performing installation checks" , it said "there is a problem with this Windows Installer Package . A Dll required for this install to complete could not be run.v..v" what should i do now ?

    That's a bit rarer. It's a 1723 error message. (1721 and 1722 are more common.)
    Even though the following user tip is about slightly different errors (the 1721 and 1722), perhaps try it with your one too:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • Currently have 30K pics on PC Win. 7 laptop using  PSE 8, corrected issues and did full backup on portable hard drive plus saved (Extensive) Keyword tags to file.  Installed PSE 13 on PC Win 8.1 laptop.  Will attach same portable Hard drive to new laptop.

    Currently have 30K pics on PC Win. 7 laptop using  PSE 8, corrected issues and did full backup on portable hard drive plus saved (Extensive) Keyword tags to file.  Installed PSE 13 on PC Win 8.1 laptop.  Will attach same portable Hard drive to new laptop. How do I import prev Keyword Tags from file and Restore catalog from port. HD to new PC and in what order?  I have not opened PSE 13 on new PC yet. Would like to do it right the first time!

    No importing needed.
    See these instructions: Use Backup, Restore to move catalog | Organizer | Elements 6 or later

  • Had PSE 8 installed on PC Windows 7 with a catalog backup on an external drive. Now have a Mac with OS Mavericks. If I install PSE 12 or Lightroom on this Mac can I use the cat. backup from Windows or must I start from scratch

    Had pse 8 on a Windows 7 PC with a catalog backup on an external drive. Now have a Mac with OS Mavericks. If install pse 12 or Lightroom on the Mac will I be able to use the old catalog backup or must I start from scratch.

    If you made a full catalog backup using the organizer's backup command, and you did it to a removable drive, yes, you can restore it to the mac. A backup made on discs will not work, though.

  • I ran a disk verify & disk repair on my macbook.. both said my system was fine. I keep getting the underlying task reported failure on exit when trying to do disk permission or repair permissions. Also get cant install files in "/applications error. Help

    m was fine. I keep getting the underlying task reported failure on exit when trying to do disk permission or repair permissions. Also get cant install files in "/applications error when ever trying to install a driver or update. Help

    Hi,
    Here's an article for that:
    http://support.apple.com/kb/ts1901

  • I cant install I tunes I keep getting the following message: "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privelges to start system services."

    I cant install I tunes I keep getting the following message: "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privelges to start system services." I have Windows 7 - can you tell me what is wrong?

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Cant install windows 8 on macbook pro 13 inch mid2010

    Cant install windows 8 on macbook pro 13 inch mid2010 Mountain lion 10.8.3. When i insert the windows 8 CD and try to install it on bootcamp Version 5.0.2 it say "Windows 8 is not supported on this Mac, Boot Camp only supports installing Windows 7 on this Mac. Please insert a DVD which contains a full version of Windows 7." i saw other topics using same mac and they installed it.
    Please need help

    Your computer is not supported for Windows 8. Read the System Requirements here http://support.apple.com/kb/HT5634. In case you missed the table of supported systems I'll repeat it below. Please note that your computer is listed as not supported.
    Mac model
    Windows 8, 64-bit
    Windows 7, 64-bit
    Windows 7, 32-bit
    Windows Vista, 64-bit
    Windows Vista, 32-bit
    Windows XP, 32-bit
    MacBook Pro (Retina, 13-inch, Late 2012)
    5
    5
    MacBook Pro (Retina, Mid 2012)
    5
    5
    4
    MacBook Pro (13-inch, Mid 2012)
    5
    5
    4
    MacBook Pro (15-inch, Mid 2012)
    5
    5
    4
    MacBook Pro (17-inch, Late 2011)
    5
    5
    4
    MacBook Pro (17-inch, Early 2011)
    5
    5
    4
    MacBook Pro (15-inch, Late 2011)
    5
    5
    4
    MacBook Pro (15-inch, Early 2011)
    5
    5
    4
    MacBook Pro (13-inch, Late 2011)
    5
    5
    4
    MacBook Pro (13-inch, Early 2011)
    5
    5
    4
    MacBook Pro (13-inch, Mid 2010)
    4
    4
    4
    4
    4
    MacBook Pro (15-inch, Mid 2010)
    5
    5
    4
    4
    4
    4
    MacBook Pro (17-inch, Mid 2010)
    5
    5
    4
    4
    4
    4
    MacBook Pro (13-inch, Mid 2009)
    4
    4
    4
    4
    4
    MacBook Pro (15-inch, 2.53 GHz, Mid 2009)
    4
    4
    4
    4
    4
    MacBook Pro (15-inch, Mid 2009)
    4
    4
    4
    4
    4
    MacBook Pro (17-inch, Mid 2009)
    4
    4
    4
    4
    4
    MacBook Pro (17-inch, Early 2009)
    4
    4
    4
    4
    4
    MacBook Pro (15-inch, Late 2008)
    4
    4
    4
    4
    4
    MacBook Pro (17-inch, Late 2008)
    4
    4
    4
    4
    4
    MacBook Pro (17-inch, Early 2008)
    4
    4
    4
    4
    4
    MacBook Pro (15-inch, Early 2008)
    4
    4
    4
    4
    4
    MacBook Pro (17-inch, 2.4 GHz)
    4
    4
    4
    MacBook Pro (15-inch, 2.4/2.2GHz)
    4
    4
    4
    MacBook Pro (15-inch, Core 2 Duo)
    4
    4
    MacBook Pro (17-inch, Core 2 Duo)
    4
    4
    MacBook Pro (17-inch)
    4
    4
    MacBook Pro (15-inch, Glossy)
    4
    4

  • I want to move a PSE 5 catalog and photos from an old Dell Dimension desktop to already installed PSE 13 on a new Dell XPS. Can it be done?

    I want to move a PSE 5 catalog and photos from an old Dell Dimension desktop to already installed PSE 13 on a new Dell XPS8700. Can it be done? If so, how? Link to any clear cut instructions?

    Hi,
    You can visit Common catalog upgrade issues | Organizer | Elements 6 or later and see if it works.
    You can also visit Converting a catalog from previous versions | Learn Photoshop Elements 11 | Adobe TV  for visual help.
    Regards
    Kishan

  • Cant install windows ultimate 32 bit on my imac.

    i cant install windows 7 ultimate on my imac every time i gets to the part wherr you shall pick the boot camp it says that i should put a cd with a driver in it put the windows cd wont get out.

    Hi Andreas,
    Please specify your hardware and software. Running OSX? Which version? Old hardware/new hardware?
    It is not sure what your problem is: is it that the CD will not eject? Or is it that the winbdows cd is not installing?
    Lex

  • How do I install PSE 10 on Mac OSx 10.9.1?

    My DVD drive is bad, so I mounted the Mac version of PSE 10 on a Windows DVD and shared it.  When I run the installer I get the following message - Installer failed to initialize.  Please download the Adobe Support Advisor to detect the problem.  When I run the Support Advisor I get the following - Inspection could not identify any issues.  Please contact Adobe Support for further assistance.  When I contacted Adobe support, they sent me to the forums as they said they would not be able to assist with PSE 10. 
    I found somewhere online a suggestion to use Premier Elements 10 Installer Fix but it fails with the following message - The Premiere Elements 10 Installer could not be found.  Please insert the Installation DVD or mount the downloaded installer image.
    Can I downloand the PSE 10 installer image?
    How can I install PSE 10 so that I can compete my project?
    Thanks for assistance

    In the Gatekeeper, I set the following the value to Anywhere for "Allow apps downloaded from:"
    Is there another setting in Gatekeeper?
    Currently my firewall is off.
    I then tried to run the installer again with the same error message:
    "Installer failed to initialize.  Please download teh Adobe Support Advisor to detect problem.

Maybe you are looking for