Cant load nortons on new macbook ox 10.9.1

Hi have just brought a macbook pro and it cam with Nortons but its not letting us load saying its not compatiable. It is a Mac version I checked.

Hello smcneill4,
Sorry! Which version of Norton are you trying to install? Is it Norton AntiVirus or Norton Internet security? Are you using a Norton CD to install? Can you try to download & install latest version of Norton from the link below(which ever Norton product you got along with Macbook pro)?
Norton AntiVirus 12 for Mac
Norton Internet Security 5 for Mac
Thanks!
Harry
Norton Support

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