Cant load photos to Ipod----Vista issue?

I've searched tons of threads and forums with no answer to my problem.
Got a new Ipod(30 gig w/video) and HAD to buy a new computer to even use the Ipod.(even though old machine met min specs)
No problems with music but I cant load photos I've managed to get one or two to load after 20+ tries , but they've been corrupted and of those attempts that did work(sorta) only 3 or 4 of about 20 pics transfered?
so my questions are
1- do I HAVE to use Adobe photoshop? other App.s work?
2-I'm not getting the "optimizing" message,is there a box I need to tick for this?
3- do photos have to be sized down or at a certain res. to trasnsfer clean?
4- Is this a Vista problem or Itunes 7.2 or what?
and the rhetorical question-how can either of these companies put this stuff on the market with all these problems people are having? I see tons of people having real problems its not all idiots that dont know how to read instructions! GRRRR this stuff makes me mad.
GatewayGT5414E     Windows Vista/30Gig fifth gen.
GatewayGT5414E     Windows Vista/30Gig fifth gen.

i'll try to help , but i just got one too !
1. no , you don't need photoshop
2. ok , ive got mine up right now . click on the " photos "
on the upper screen , just to the right of center . check the " sync photos fron; " box and extend the box next to it where it says " pictures " and use " chose folder " to find where you want to get the photos from . at the bottom of the screen , theres a " include full resolution photos " box , i check it , then click apply and it should work !
thats what i did. and i just redid it just to make sure .
3. no
4. im using vista and it's working great !
i hope this helps , if not e-mail me and ill try to help you again !

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