Cant log into itunes store through itunes
everytime i try and login into my account through itunes, it just tells me that my id or password are invalid, and i know that they aren't. have no problems loging into the website. any ideas?
I'm having the same problem in the Belgian iTunes store. This morning and afternoon I could log in. Now the log in is not recognised. Have tried several times. The strange thing is that I can log in into the Apple Store. So I guess it has something to do with the iTunes servers. I will try again tomorow, perhaps the problem is solved in that time.
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My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection
As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues. -
Trouble accessing iTunes store THROUGH iTunes
I am not sure if it is a problem with the program necessarily, but I am suddenly unable to access my iTunes account through my iTunes program. I am trying to continue the streaming of a bulky purchase I made yesterday, but now when I try to login, I get the following message:
[in red]
"FieldName:null. java.lang.Exception"
What does this mean, and how to I fix the underlying problem? Note that this does not occur when I attempt to log the SAME information on the Apple website.
Macbook Pro Mac OS X (10.4.10)
Macbook Pro Mac OS X (10.4.10)It seems 7.3.1(3) has been causing a lot of problems, especially with authorization. I have also started seeing this in red:
FieldName:null.java.lang.Exception
on error messages when trying to log in to authorize my Mac, AGAIN. I have authorized repeatedly, iTunes said authorization succeeded, and all is well in iTunes. However, the music I imported into iMovie HD will not play, because my Mac is not authorized!!!
At first, just after the update, everything in my library had disappeared. However, after logging into the Store, everything reappeared. This happened sporadically for a few days, now everything loads properly when opening iTunes.
I would like to see a fix from Apple on this; clearly, the latest version has a serious bug.
17" 1.83 GHz Intel Core Duo IMac, 1 GB 667 MHz DDR2 SDRAM Mac OS X (10.4.10)
17" 1.83 GHz Intel Core Duo IMac, 1 GB 667 MHz DDR2 SDRAM Mac OS X (10.4.10) -
I cant log onto app store through my macbook air - an unknown error keeps occuring
Ive been trying to log onto the app store and i cant manage to get on - the system keeps saying that there is an unknown error when i try to log on. I have tried to do the whole reset the system using the alt and power button (i bought this mac second hand so i also want to restore to factory settings). I was thinking that the reason app store wouldnt work is because the previous user might not have reset the system properly? i can log onto all the other applictions with my apple ID perfectly fine, its just with the app store. any help is hugely appreciated!!!
The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support. -
Not able to connect to iTune Store through iTunes on my Windows pc(Windows Vista 64 bits)
I have got a new iPhone 5. I installed iTunes(11.0.1.12) on my home pc (Windwos Vista 64 Bits). However its not able to connect to iTuneStore. It just showing "Accessing iTune Store" nothing happens afterwards. KIndly help me out with this.
There are several things, any one of which or any combo of which may help. So sometimes you have to fiddle to find what works.
Give your device a reset. Hold down the sleep and home keys past when you see the red power down slider and until you see the silver apple. Let it reboot and try again.
Swap out your charger and cable, see if that fixes it or if the issue continues. Try a different USB port.
Make sure your iTunes is up to date. If you have iOS6+ then you need iTunes 11.
Uninstall and reinstall iTunes. You can also look in the control panel and add/remove programs, see if there's something like the apple mobile device driver/control and remove that, then plug your device back in. That is what tells your computer what to do with the iPad. -
When I try to login to iCloud though the windows app I just get the spinning login wait icon and nothing happens. It will stay like this all day.
Here is the screen I get:
I can login to my iCloud online but it doesn't show my backed up pictures from my iPhone and iPad which should be there and which it is saying it is backing up.
I have tried re-installing and also changing my password through Forgot apple ID or password?
Can anyone help with this? I have full permissions on my machine and admin rights
ThanksYou can't see your iCloud backup on icloud.com. You can only access the backup by restoring it to your iPad.
You can import your camera roll photos to a computer as explained here: http://support.apple.com/kb/HT4083, then transfer them to a USB memory stick if that's what you're asking. You can also upload them to another cloud service so they are backed up, such as Dropbox. (If you open a free dropbox account, you can use the free dropbox app to automatically upload your photos to your account.) -
HELP! its not accepting my credit info nor giving me the none option on my laptop ): i cant use my phone with out an apple ID! plase help! im begging!
Problem resolved in last 3 minutes. It works again.
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Cannot access itunes store from itunes
I have had an issue trying to access the itunes store through my itunes for the past several weeks. I've been trying to upgraade my ipod touch to IOS 5. However, i can't because i can't access the itunes store. I currently have iTunes 10.5. There is nothing wrong with my internet. I can get on any website. I'm using my computer to write this now. My administrative side can access the itunes store through itunes, but my normal account on my computer wont? I have windows Vista. My itunes is authorized for this side of the computer. What is my issue?
Try here > Can't connect to the iTunes Store
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I updated to the latest IOS and now my passwords don't work. Reset 4 time which reset for my iPad and iPhone but I cant log into my itunes account using my apple ID it indicates an error, Help?
This may sound crazy, but download any free app. This often "shocks" the other apps into working.
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I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
I've turned my iPad off, then on again, I've logged out of iTunes, and logged back in, I've updated my credit card information, but nothing seems to be working. Is this a problem within the app?toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Importing movie dvds into my iphone through itunes
i have many movie dvds i would like to import into my iphone through itunes, can someone help me out with how to do this?
its not illegal to make a backup of your dvd
if that were the case than you would not be able to buy software which specifically does this.
there are dozens of app that help you create an iphone or idevice friendly version of your movie.
dvdxxx is a good one
xilxxx dvd to iphone is another good.
plus you can download app that decrypt the movie to your hdd than ya can use handbrake
making compatible formats for your own playback on your devices is 100% legal.
the problem is, apple, wants to you to buy that movie again via their itunes movie store.
its rubbish if you think about it,. they offer itunes match, which will make your music u bought at a store, match it, put it online and if it was ripped at low bitrate upgrade it
but they dont offer this for movies
so in reality its a hypocrisy. they offer for music but not for movies.
its not against the law to rip your music, which is same as ripping movie to hdd.
so if ripping music to hdd and then using itunes match to make it available online, would that not be illegal too? since you had to rip the music from a cdrom to put it on your hdd? -
when attempting to log into my account on itunes it ask for my password! I put my password in then I get the prompt again asking for my apple password! I put it in again and it still won't take!! What can be going on? I'm trying on my Mac pro !! Everything is up to date on the the latest Itunes version!!
Hello CarenzaRielle,
I know not being able to access your Apple ID can be frustrating. I have located an article that will walk you through a series of troubleshooting steps to resolve this:
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Refer to the Apple ID Support page if you are unable to reset your password using the steps in this article. If you know your Apple ID password, you can also choose to change your Apple ID or change your password.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Hi,
So I keep having problems logging onto the iTunes store in iTunes where an error message pops up saying: "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80090318) Make sure your network connection is active and try again."
How do I fix this?Hey thatssoivi,
If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L -
when attempting to log into my account on itunes it ask for my password! I put my password in then I get the prompt again asking for my apple password! I put it in again and it still won't take!! What can be going on? I'm trying on my Mac pro !! Everything is up to date on the the latest Itunes version!!
I just asked the same thing and did some research. Some people have said that the UDID code is like banned from instagram, but your account isn't. I'm able to use it on my phone but not on my iPod.
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I am unable to access my iTunes store through my iTunes account. Every time I have tried it gives me an error ' cannot, connect to iTunes'
check to see if you are online
check to see if you can access secured websites (https) on your computer / device
if this is on a computer with windows configuring your antivirus / firewall to not block itunes some times will help, also resetting your tcp/ip might fix it (open command prompt as an administrator, type: "netsh reset winsock" hit enter, restart computer
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