Cant login in my macbook pro

When i try login in my mackbook pro  it accepts and everything but then this white background with a circle on the middle appears. What should i do??

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Similar Messages

  • Sorry, i cant login in my Macbook pro,, iMessage and FaceTime.., sorry, i cant login in my Macbook pro,, iMessage and FaceTime..

    sorry, i cant login in my Macbook pro,, iMessage and FaceTime..,
    could u please help me to fix it?
    im international student, so i must use facetime to chat with my family and fds..
    please help me..
    please help me..

    sorry, i cant login in my Macbook pro,, iMessage and FaceTime..,
    could u please help me to fix it?
    im international student, so i must use facetime to chat with my family and fds..
    please help me..
    please help me..

  • Cant login to my macbook pro

    Want to reset to factory setting but cant asks me for password i don't remember the password neither do i remember creating one.
    How do i reset to the older version cant even lo in to the older one anymore.

    If your using 10.6 and don't have the disks, you can use this method
    Snow Leopard 10.6 password reset, no disk method

  • I can no longer login to my Macbook Pro.

    Hello everybody,
    I am the owner of a Macbook Pro (bought it in 2010) with the newest Maverick software. There was an new update to be done (I don't really know which one), which went without problems. Afterwards I wanted to open mail, but I got a notification that the program needed to import all my mails and data from the program to this new version. I pressed the 'OK-button', but my laptop was not able to perform this task: I got a notification that there was not enough storage room for this action. I thought this was rather odd, becaus I had never had any problems like that. So I decided to restart my computer, hoping that I would work again afterwards.
    Unfortunately, now I am no longer able to login to my Macbook Pro! Even the guest user-account doesn't work. Once I type the password (which I know for certain is correct), a white screen appears, then a quick lightblue screen, then again the white screen with a grey loading-sign and then It goes straight back to the login page...
    I have already tried this a dozen times as well as logging in with the Safe boot, but that doesn't work either.
    Can somebody please help me? It is finals week, so this is like the worst timing ever!
    Thank you in advance!

    try the hints found at
    http://support.apple.com/kb/TS1417

  • How do I login to my macbook pro if I forgot my password?

    How do I login to my macbook pro if I forgot my password?

    If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password. In OS X 10.10 and later, this option also works with FileVault, but only if you enabled it when you activated FileVault. It's not retroactive.
    Otherwise*, start up in Recovery mode. When the OS X Utilities window appears, select
              Utilities ▹ Terminal
    from the menu bar at the top of the screen—not from any of the items in the OS X Utilities window.
    In the window that opens, type this:
    resetp
    Press the tab key. The partial command you typed will automatically be completed to this:
    resetpassword
    Press return. A Reset Password window opens. Close the Terminal window to get it out of the way.
    Select the startup volume ("Macintosh HD," unless you gave it a different name) if not already selected. You won't be able to do this if FileVault is active.
    Select your username from the menu labeled Select the user account if not already selected.
    Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
    Select
               ▹ Restart
    from the menu bar.
    You should now be able to log in with the new password, but the Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as the login password), there's no way to recover it.
    *Note: If you've activated FileVault, this procedure doesn't apply. Follow instead these instructions.

  • I cant install EFI for MacBook Pro 2.7

    I cant install EFI for MacBook Pro 2.7
    mac os 10.6.8
    macbook pro early 2011 (C0******H2H)
    it rebooted 3 times and did not install
    Whats problem? Thanks
    <Serial Number Edited by Host>

    Courcoul wrote:
    Requires MacOS X 10.7.3 Lion, latest version, to install.
    The download wouldn't have occurred if Software update detected he had 10.6
    It installed and rebooted three times, sot it's obvious it was intentional.
    Usually firmware updates are for the hardware itself to fix things and to prepare for features of the next operating system.
    You see, I have it too and I'm on 10.6.8 with a Early 2011, the reason I haven't installed it is because it's been constantly changing and causing people issues like this fellow.
    EFI 2.1, then 2.2, then 2.3 and now it's 2.7? LOL

  • I can't login into my  macbook pro under my user , only as a guest.

    My MacBook pro is taking forever to load. I can't login using my user name, but only as guest. When I finally make it into Guest User, it takes forever to load anything and everything. I want to know if I can still retrieve my pictures. I tried going thru iPhoto under guest user and importing the pictures. However, a red exit sign appears on all the files under that username. Please help  ;(

    Hi rosaqt,
    I see that you are having some issues with your ability to log in to your user account on your computer. If this issue is related to passwords, you will want to see the information in the following article:
    OS X Mavericks: If you forget your login password
    http://support.apple.com/kb/PH14120
    However, if this issue is unrelated to your password for your user account, you may need to provide more information in order for me to properly assist you. In the mean time, you may wish to boot into Safe Mode to see if that affects your ability to log in to your user account:
    OS X: What is Safe Boot, Safe Mode? - Apple Support
    http://support.apple.com/en-us/HT201262
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • Login screen on MacBook Pro Retina (Late 2013) with enabled File Vault is extremely slow (suttering)

    Hi
    I have a MacBook Pro Retina (Late 2013) with enabled File Vault on OS X Mavericks. When I boot up the mac freshly it takes quite long to get to the initial login screen (which as I understand is a pre-boot login provided by the recovery partition if File Vault is enabled). However, what is even more bothering me is that once I get to this screen, the whole UI is behaving extremely slow. The mouse makes jumps of a few inches on the screen and the animations (e.g. if you click a user and then an animation shows the password entry field) are running in slow motion and only update every few seconds. Typing the password afterwards runs smothly again (altought for example moving the mouse at this point still behaves as described before). After loggin in to the account OS X runs fine without any hicks. Can anyone give me a hit what this could be and how I could resolve this?
    This has already been done:
    Reset PRAM
    Boot into recovery partition and run repaired disk and disk permissions
    Run all OS X maintenance operations and cleared caches using OnyX
    What I could imagine is that somehow the recovery partition is damaged (which as I understand is used to boot to the login screen if File Vault is enabled).
    Any help would be greatly appreciated.
    Chris

    Just ordered a Retina MacBook Pro11,2 (mid-2014 15", 2.2GHz Intel Core i7, 16GB RAM, 512GB SSD, OSX 10.9.4 Pre-installed - Build 13E28)  and have the exact same issue.  The first thing I did when i booted it for the first time was enable FileValut2 and encrypt the disk.  Though I failed to notice this behavior prior to encrypting the disk, the stuttering/lag happens without fail every time I have logged in from a cold boot, locked screen or sleep. Additionally I have noticed the same stuttering behavior when switching tabs on various built-in OSX applications such as the tabs on the About This Mac > More Info.... (System Information) dialog for example, and similarly other dialogs that experience this behavior of resizing when switching tabs. I was running no other software than About This Mac > More Info ... (System Information) and OSX 10.9.4 itself.  The issue happens without fail with and without a USB mouse plugged in.
    I am really glad to have found this thread and with such recent posts.  I'd love to find out that this is just a software bug that will be fixed when OSX 10.10 "Yosemite" is released.  If not, I hope the cause of this bug is determined soon so I can still exchange or have it repaired.
    Migflono and Matthew, would you be able to post your hardware specs for comparison? 

  • Impossible login to the macbook Pro

    Hi there,
    I only have one user create in the system and I worked with my new MacBook Pro without problems, but I've installed a original software (iPass : with this software I can to connect to different wi-fi in airpots, hotels and so on all around the world). I restarted the computer and now I can't  to connect. When I introduce the password the system tries to make the login but show me the login/password screen again and again. The passowrd is correct because if it's not valide credentials, the screen move from left to right.
    Any idea how can I solve this issue?
    Thanks in advance

    Obviusly I can connect if I pay previously. With iPass my company pays for use it, so I don't pay nothing. But the question is ... what does it make iPass to my MacBook? I guess any changes in the priveleges or permissions, but I don't know. Any idea?
    Regards

  • Login loop on MacBook Pro

    Right after I login, my wallpaper loads, and I see my dock for a few seconds, then, it goes back to the login window. This repeats over and over again. Never giving me access to anything on the computer.
    I had looked up a similar problem for prior OS's, related to launchservices plist, but I can't seem to find the same file in 10.6?

    That was an old profile. This is on a new MacBook Pro that had Leopard, and upgraded to Snow Leopard. It was running for a few days fine with Snow Leopard, then one day, it went to sleep, and wouldn't wake up. Upon restart, this resulted (constant loop).
    I was able to have the computer start up by removing ALL of the com.apple.xxx.plist files in ~/Library/Preferences, but now, the entire computer is SLUGGISH, as in, not usable sluggish. It is fine when starting up from external hard drive. I think I'll just backup my user folder and erase and reinstall.

  • Login loops on Macbook Pro

    Hi ,
    I m having a new issue with my Macbook Pro - at ten minute intervals, the machine re-enters the login screen and prompts me to login again.
    I have OS X version 10.8.2 The only recent events of note are ..yesterday, I removed Onyx - the Mac cleaner by right clicking and selecting move to trash (on the advice of internet forums). Onyx no longr worked with this version of OS, I believe.
    The other event was my 12 yr old recently hacked into the Macbook without my knowedge and re-badged the Macbook as Jonny's Macbook Pro, instead of Daddys Macbook pro. This latter incident, which resulted in a firm ticking off, is freaking me out as my son said he accessed KeyChain which he tells me is a repository for system passwords. Tell me please that's not the source of this issue. Im also concerned of cyber attacks and whether some cyber criminal has accessed my system.
    I have Time Machine running well and have a month's worth of full backup so could effect a restore if needed.
    Thanks in advance.

    That was an old profile. This is on a new MacBook Pro that had Leopard, and upgraded to Snow Leopard. It was running for a few days fine with Snow Leopard, then one day, it went to sleep, and wouldn't wake up. Upon restart, this resulted (constant loop).
    I was able to have the computer start up by removing ALL of the com.apple.xxx.plist files in ~/Library/Preferences, but now, the entire computer is SLUGGISH, as in, not usable sluggish. It is fine when starting up from external hard drive. I think I'll just backup my user folder and erase and reinstall.

  • Frozen Login Screen on MacBook Pro 6,2 (Mid 2010) MacOS X Lion (Hardware or Software related?)

    I have found the frozen login screen problem everytime I start my MacBook Pro 6,2 with Lion. I have tried everything from a simple "restore from a time machine back up" to a "clean Lion install" and the problem still appears.
    Does anyone know if this problem is software or hardware related?
    MacOS X Lion, Macbook Pro 6,2 (Mid 2010)

    We just had the same problem with a 2010 MacBook Pro and Lion. The problem was solved by replacing the motherboard (thanks AppleCare...).
    Hope this helps.
    Leonardo

  • Why i cant  download facetime on macbook pro ...even i pay for that it wont start to download ...

    I just try to download face time in my macbook pro ..using app store...i put my signin details and loged in even tough i cant....download....i dont know wats going on .

    Have you authorized the computer in iTunes?

  • Can't login...MacBook Pro keyboard doesn't work

    Have. MacBook Pro...purchased in 12/2013...trying to login but keyboard and trackpad not working...when I plug in mouse the cursor moves but that's it...help!  Please

    1. If none of the keys work, your computer may be showing a low battery alert that you can’t see.
        Connect your computer to an electric outlet or an external keyboard to see the alert.
        http://support.apple.com/kb/PH10680
    2. Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:
        "Resetting SMC on portables with a battery you should not remove on your own"
    3.Reset PRAM. http://support.apple.com/kb/PH4405

  • I have just got apple tv and i cant connected to my macbook pro

    how can i connect my macbook pro to my apple tv i can't found the icon to connect with 

    See About AirPlay Mirroring in OS X - Apple Support

Maybe you are looking for

  • How to pass a populated Java bean to a jsp

    Hi, I'm new to J2EE world. I want to know how should I pass a populated Java Bean (not EJB) to a JSP without displaying that JSP in the next step. I would be much grateful to anyone who gives a solution to my problem. Thanks in advance With best rega

  • LR5 on creative cloud - best way to share images and catalogs with team members

    I want to establish a central image library of product photos.  I need team members to be able to see these images.  I have a CC account for teams. Sould I creae a file repository in the Cloud and then create local LR catalogs for each person on thei

  • Buttons selection state

    hi, i'm fairly new to DVDSP4 I have encountered a problem with identifying my selected button on my main menu on my chapter menus it works fine you can use your remote to scroll through the buttons and the relevent button will change colour to indica

  • Billing Document not posted to accounting

    Hello All, Billing Document not posted to accounting & throws error , if trying to release in VFX3:- Document number 1001003528 in company code 0952 in fiscal year 2010 is affected Message no. FF099. Please advice. Regards, Vikas

  • New to printing designs

    Hi all I'm a fairly new to setting up documents in illustrator according to print specifications so I was wondering if you could clear this up for me. I know the bleed should be included in the set up when mentioned and all artwork should be extended