Cant login into the betfair website

firefox will load the website, when logging in the login box goes dark grey and and after some time it will lighten up with the login details still there. I run nortons 360 also if that may help

Hi ,
thanks for your reply..
The exact error I am getting is
Error accessing PRODUCT_USER_PROFILE
Warning: Product user profile information not loaded!
You may need to run PUPBLD.SQL as SYSTEM
SP2-0614: Server version too low for this feature
it gives SP2-0614 error... Toad professional gives a different error. I could see that I can connect but cant login and use.
Is there any chance that the server can be controlled to support only specific versions of oracle clients connecting to it. (SQL plus used oracle client 10.1.0.3) and I could see that the server's version is 10.1.0.4 .
I wanted to know if the server can be restricted as there is some chance of admin doing this. If I can confirm this , I can proceed with fixing. Hence I wanted to know what versions server is currently supporting?
thanks

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