Cant make or recieve calls

Hi Guys
I am having an intermittent problem with my iphone 6 sometimes it stops making or receiving calls, message are ok and data is accessible even when calls are not, I have visited the genius bar who tell me the phone is ok and must be a carrier problem, I have just installed a new sim and I have same problem, tried all the usual stuff reset, wipe. Any ideas please I'm an on call carer and cant afford to be without my phone, worst thing is I don't know when its working and when its not.
I have had every iphone and have always been a massive apple enthusiast but the phone and the apathy from the genius bar have made me reconsider my loyalties.
regards

Did you try to set the phone back to factory settings, without using any backup data afterwards? Set up the rest of your personal data manually and see if you can receive calls.
Use iTunes to restore your iOS device to factory settings - Apple Support
If the problem persists, the issue must be hardware related. The only way to find out if they is carrier related, would be using another iPhone 6 with the same setup.

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